Bradleysfish Reviews 869

TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

If you want excellent service the freshest fish look no further than Bradley’s I’ve been using them for years and they are top notch. Lovely customer service and the best Jellied eels around!

Rated 2 out of 5 stars

Marinated butterflied king prawns. Nowhere near as delicious as the last ones that I ordered. The last ones came in nicely packed 500g boxes with separate sleeves. These came in 1kg plastic bags all c... See more

Rated 1 out of 5 stars

Big issue with one of the drivers parking outside our house. Van is smelly as if never cleaned. At one stage he had fish in there from Saturday afternoon until Monday morning and the van is... See more

Rated 3 out of 5 stars

Haddock loin's, really nice fish when thawed but people need to be aware thawing 3 pieces of loin produced 175ml of water ! That's equivalent 135grams in weight in my book that's a lot to pay for wat... See more

Company details

  1. Online Food Ordering Service

Information provided by various external sources

Bradley's are a 3rd generation family business, who deliver the finest frozen fish to your door. Free delivery on orders of £70 or more.


Contact info

3.0

Average

TrustScore 3 out of 5

869 reviews

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No history of asking for reviews

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Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

The costumer service did not get back…

The costumer service did not get back to me in 3 weeks....

Reference number 319817

I have received my order and was very disappointed to find the following label on the Wakame salad

"May have an adverse effect on activity and attention in children"

This is from the presence of E102 in the salad. When I ordered the following description was given

"Wakame, (Undaria pinnatifida) is a type of edible seaweed harvested in the North Pacific. The Wakame seaweed salad is made by soaking the dried Wakame in water to make it pliable before mixing it with vinegar dressing, sesame seeds, scallions, soy sauce, sugar and sometimes fish or seafood which gives its somewhat nutty taste and crunchy texture. Produced in South Korea, this Wakame seaweed salad comes in a kilo bag and is ready to eat after defrosting."

Nowhere it is say that there are E numbers and especially the ones that have such a concerning statements.

I have ordered two packs of it as a healthy snack for my young children and myself (I am pregnant) but I do not want to eat it now when I know about
E102 in the salad. I would never have ordered it if the ingredients list had E102.

December 7, 2021
Unprompted review
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Reply from Bradleysfish

can I have your order number please so that I can look into this

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Rated 5 out of 5 stars

Simply the best

Simply the best! Best fish, best service and best price

December 2, 2021
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

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Rated 5 out of 5 stars

Great Products, Efficient Service

Bradley's has become our fish supplier of choice. We can pick a delivery day to suit us and the range of products is excellent. The quality of the fish is improved by its short time from catching to frozen.

December 1, 2021
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Rated 5 out of 5 stars

Excellent quality

Excellent quality, very efficient service, fair price.

December 1, 2021
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Rated 5 out of 5 stars

Bradleysfish

Order received on time. Well packed.
All products look good and the fish we had last night was of the highest quality.
Highly recommend.

December 1, 2021
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

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Rated 5 out of 5 stars

Professional, helpful and Outstanding Customer Service

I have used Bradley’s Fish a number of times and from start to finish the team and produce are amazing.

Even when the delivery companies dont full fill the expectations of Bradleys . The customer service and willing to support the team is amazing . DPD let Bradley’s down and i cannot thank the managers at Bradley’s enough for there speed and efficiency to sort it out and ensure the fish is delivered

If you want quality and a professional outfit then this is the supplier for you.

December 1, 2021
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Rated 5 out of 5 stars

Excellent product, packaging and quality.

Fish arrived in excellent condition, really well packaged to maintain items 100% frozen and of high quality tasting really good. Customer service discussing my order was very professional and accurate. I required to change the date of my delivery due to other ongoing issues, and this was not a problem to Bradley Fish.

November 9, 2021
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Rated 5 out of 5 stars

Ordered for first time & very impressed…

Ordered for first time & very impressed with quality of items,salmon steaks & hard cod roe.
Despite the delivery time slot being late, which was quite worrying,goods arrived still frozen

November 9, 2021
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

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Rated 4 out of 5 stars

Order arrived on time

Order arrived on time, fish was really tasty even after thawing, indicating it had been frozen not long after the catch. Will certainly buy from Bradley's again.

November 9, 2021
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Rated 5 out of 5 stars

A lovely find!

I stumbled across this company whilst searching for fish suppliers online. It was a nice easy process ordering, paying and receiving delivery… we were kept up to date and given a couple of hours time slot for delivery. The items were very well packed and boxed. So far we have only tried to swordfish and scallops which were really good quality. Am looking forward to trying the rest of our order and hope they will be just as delicious. Although the products weren’t cheap they are well worth the money. I look forward to trying more of your products. Thank you

November 8, 2021
Rated 5 out of 5 stars

from Feltham to Chichester

We used to live in Feltham and have bought fish from Bradley’s for years, we now live in Chichester and it’s so nice to know we can still buy our fish from Bradley’s without having to worry about making a special trip up to Feltham, well pleased we can order and get it delivered to us down here, well packaged, quick delivery, very happy customers.

November 8, 2021
Rated 5 out of 5 stars

Bradley’s Fish

Delicious fish, great selection, safe fast delivery, very competitive prices and absolutely first class personal service. Cannot recommend highly enough !! One very satisfied customer, thanks especially to Eileen 👍😊

November 6, 2021
Unprompted review
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Rated 5 out of 5 stars

TRUSTED SUPPLIER

Once again, my delivery from London to here in Devon arrived as promised and the products were still completely frozen. The quality of the seafood is undeniable and I have no hesitation in recommending Bradley's as a trusted supplier.

November 3, 2021
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Rated 5 out of 5 stars

The ordering procedure online is easy…

The ordering procedure online is easy and the overall service is excellent in conjunction with their shipping partner.
The quality of the produce has been A1 and as I cook for one, it's good that the items are individually wrapped (salmon steaks) or can easily be apportioned into individual servings, and wrapped individually by me. The only slightly disappointing exception was the kilo of scallops that was one solid mass and which I had to smash with a wooden mallet to break off serving portions. Perhaps the company could consider packaging in smaller amounts, as they do this the salmon steaks and kippers.
The company has such a wide variety of seafood on offer that it will be interesting for me to sample fish I'd otherwise never consider.

November 3, 2021
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

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