Delivery time was longer than expected so would recommend factoring that into the timescale for having it delivered. Otherwise, really good communication and the rug is lovely and just as shown on th... See more
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You had a very misleading advert which appeared to offer a 10% off but which was “apparently “ not available on reduced items, even though the reduction was offered during the purchase. That this was... See more
Company replied
Purchased a Netherton Foundry item to upgrade from my old wok. Arrived very quickly even though it was ordered just before Christmas and I have been using it ever since. Great service and delivery tim... See more
Company replied
My parcel was dispatched, but still not received from the delivery company. The cookshop promptly took the issue on board and are keeping me updated
Company details
Written by the company
Brambles Cookshop is an independent retail store. Proud to stock the highest quality cookware, homeware, kitchenware and giftware by leading Icon Brands such as; Le Creuset, AGA, SMEG, Netherton Foundry, KitchenAid, Joseph Joseph. Amongst many more popular Brands such as; Emma Bridgwater, Sophie Allport, Sam Wilson & Repeat Repeat. Established for over 7 years, Brambles Cookshop is a family run business located in the quintessential village of Audlem, Cheshire. Our online store has excellent customer service and reviews with a large product range. Taking pride in our reliable and friendly customer care service, which aims to respond within 24hours. We aim to process orders on the same day if placed before 12 or within 24 hours. we welcome you to visit us in store and online.
Contact info
unit 2 Moseley House, Kingbur Place, , CW3 0DL, Audlem, United Kingdom
- 01270 811 925
- info@bramblescookshop.com
- bramblescookshop.com
3.7
Average
47 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Lovely friendly service
Excellent customer service
Quick response to a query
Very polite and friendly
March 29, 2024
Excellent
Excellent - prompt service arrived in time for Easter, safely packaged. Thank you
March 26, 2024
The company delivered the correct item
The company delivered the correct item, reasonably priced, on time and kept me informed of progress.
March 14, 2024
My item was out of stock but I was kept…
My item was out of stock but I was kept informed of the progress throughout. When my aga hot plate covers arrived they were of excellent quality
February 22, 2024
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Order didn’t arrive
My order never arrived I had a refund a couple of days after ordering with no explanation
February 11, 2024
Beautiful Item
Beautiful item, delivered swiftly & well packaged. Highly recommend :)
February 6, 2024
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