What a fantastic company to deal with. Great advice on the telephone prior to placing my order and then my Capriolo boots arrived within 48 hrs. I’ve now walked about 20 miles in them and they are in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Brandecosse is a British footwear brand rooted in the Galloway Hills of Scotland, built on over 40 years of shoemaking expertise. Family-founded and driven by a passion for the outdoors, we create premium walking, hiking and hunting boots designed to go the distance. Blending traditional craftsmanship with modern performance, every pair is made with purpose — to be worn in, not worn out. We focus on durability, comfort, and timeless design, producing footwear that supports real adventures in real conditions. At Brandecosse, we believe in buying better and buying less. Our boots are made to stand the test of time, delivering reliable performance and enduring quality with every step. Season after season. Year after year.
The Old Bank, DG7 3UW, St Johns Town Of Dalry, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery well wrapped the boots are excellent quality and good value for money
Really helpful when I called with a query. Good service and products.
Sheer quality and comfort in a beautiful handmade style. These boots just ooze class!
Fast delivery for quality footwear. I love my new boots.Thanks Brandecosse.
Just the best boots I have ever owned and they arrived within 24 hours. Great allround
Very prompt delivery. This is second item bought from Brandecosse and we are very pleased with the quality and service provided
Love my boots immediately comfortable
Great customer service with a smile !
Thank you
The quality and craftsmanship of these boots stood out online let alone when in hand. They’re massively thought out and constructed to last and massively comfortable and stylish! Service was impeccable, and they arrived a day earlier which ended up being perfect timing!
Happy with the boots so fair but paid for 1-2 working day delivery and didn’t come for over a week after I had to get back in contact!
I was offered a refund on the postage or a time of you boot wax which I said il have the wax but I a yet to see that and it’s been 2 more weeks!
I walked around Thailand and Cambodia in the Capriolo boots. Most comfortable boots I have worn. No blisters. I shall attempt the Camino now with confidence
Fantastic business with excellent customer service. The shopping was fast too. Very happy and will use again!
They were delivered very quickly and
they were just what I was looking for.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.