I absolutely love Brello as a company, but I’m still disappointed that they no longer ship to Washington State. My first order arrived incredibly quickly, was packaged beautifully and securel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a Brello Health customer since June 2025 and have been so happy I chose them. The customer service has always been there via phone when I needed them and the online support through the Thr... See more
Company replied
I’ve contacted Customer Service a few times over past two years. Each time they have responded in timely manner, answering all questions and adjusting billing/shipment when I am out of town. Very ple... See more
Company replied
I am so thankful I took a chance with Brello. Started taking their product in Dec 2025 and have loss 77 lbs. The customer service at Brello and their partner Southend Pharmacy is the best. They offer... See more
Company replied
Company details
- #47 of 68 best companies in Wellness Program
Written by the company
Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.
Contact info
United States
- info@brellohealth.com
- brellohealth.com
4.2
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brello wins hands down!
I have been a Brello customer the past six months and order Tirzepitide(GLP-1 and GIP) compounded with B6. They always provide helpful customer service, have a wonderful bunch of members giving support in their Facebook member support group, podcasts, a blog with educational resources, a free app to track progress and reach your provider portal and a terrific streaming exercise video channel, Brello Rise, free. They have weekly interactive live online events for cooking education and lifestyle education and encouragement. The licensed compounding pharmacy they partner with, Southend Pharmacy, is very efficient, fills and sends the medication within 2-5 days from the date the physician prescribes it, and it is sent overnight shipping refrigerated, a three month supply at a time. Brello offers an economical price for the medication, no membership fees, and the price remains the same, no matter the dosage increase or duration of use. They also provide maintenance. I can’t say enough great things about Brello. They have assisted me in making lifelong changes to my lifestyle and health. So far, I have lost 65 lbs in 8 months, and continue to lose every week about a half pound to three pounds! I chose Brello after leaving the care of a different compounding Tirzepatide provider which offered much less at double and eventually triple the cost! I highly recommend Brello. Five stars and will be a Brello customer for life.
August 2, 2026
Unprompted review
Reply from Brello Health
We are incredibly grateful for your wonderful feedback and for sharing your journey with us! It's truly inspiring to hear how our comprehensive support, from customer service and our community to our educational resources and Brello Rise, has contributed to your success. We are so pleased that our partnership with Southend Pharmacy has provided you with efficient and affordable access to your medication. Knowing that we've played a part in your significant health and lifestyle changes, and that you've achieved such fantastic results, means the world to us. We look forward to continuing to support you.
I am so thankful I took a chance with…
I am so thankful I took a chance with Brello. Started taking their product in Dec 2025 and have loss 77 lbs. The customer service at Brello and their partner Southend Pharmacy is the best. They offer so much support through their weekly Lives, their Facebook page and Brello Rise is amazing. And to top it all off their price is reasonable compared to other online companies.
August 2, 2026
Unprompted review
Reply from Brello Health
We’re so incredibly thankful for your wonderful review! It’s truly inspiring to hear about your success and the significant progress you’ve made on your journey.
We’re especially glad that you've found the support from our team and our partners to be so helpful, and that our community resources like the weekly Lives, Facebook page, and Rise have made such a positive impact. Knowing that our pricing is also reasonable makes us even happier. Thank you for being a valued part of our community!
Awesome company!
Have ordered a couple products from Brello Health and looking forward to what is next :). Great products and customer service! Love my fellow besties!
August 2, 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your positive experience! We're so glad to hear that you've enjoyed our products and customer service. It's wonderful to know you're looking forward to what's next with us, and we appreciate you being part of our community!
I’ve been very happy with Brello…
I’ve been very happy with Brello overall. The price is hard to beat, and once you get established, everything runs much more smoothly. My only complaint is that the onboarding process wasn’t the best and could have been better organized. I have been with them a year so the issues are probably worked out.
I’ve used compounded tirzepatide from several pharmacies, and Brello’s has been the strongest and most effective for me, personally. For the value, Brello has been the best. They are worth giving a try.
August 2, 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your positive experience! We're delighted to hear that Brello has been effective for you and that you find our value unbeatable. We appreciate your honest feedback regarding the onboarding process and are continuously working to improve it. It's wonderful to know you've found our compounded product to be the strongest and most effective. We're grateful for your recommendation!
I will never look elsewhere…
I have had nothing but absolutely positive experiences with Brello. In addition to my tirzepatide, I enjoy the programs for members like Rise which has cooking, exercise, and other offerings.
Affordable, excellent customer service, great doctors, and fast, reliable delivery. I will never look elsewhere.
August 1, 2026
Unprompted review
Reply from Brello Health
Thank you so much for sharing your incredibly positive experience! We're thrilled to hear that you've had nothing but great interactions with us. It's wonderful to know that you're enjoying the programs for members like Rise, which includes cooking, exercise, and other offerings. We truly appreciate your kind words about our affordability, excellent customer service, great doctors, and fast, reliable delivery. We're so happy to have you as part of our community!
My experience with Brello has been…
My experience with Brello has been excellent from beginning to the end. From ordering the med, receiving it, and the consultation with Dr. has been the only place online where it has gone so smoothly and fast. I've gotten in touch with customer service and they responded quickly and helped answer my questions. Very friendly and knowledgeable. The med I received came quickly and works great. The only negative thing is not offering deals or discount specials.
June 22, 2026
Unprompted review
Reply from Brello Health
Thank you so much for sharing your excellent experience! We're thrilled to hear that everything from ordering to your consultation and receiving your medication was so smooth and fast. It's also wonderful to know our customer service team was quick, friendly, and knowledgeable in answering your questions.
We truly appreciate your feedback regarding deals and discounts, and we'll certainly take that into consideration as we continue to improve.
The entire process has been very easy
The entire process has been very easy. I’ve been using Brello for many months now and have never had an issue. I get updates when it’s time to renew which is always seamless. Shipping is fast and accurate.
August 1, 2026
Unprompted review
Reply from Brello Health
Thank you so much for sharing your experience! We're delighted to hear that your journey with Brello has been so easy and seamless over many months. It's wonderful to know that you appreciate the renewal updates and that your shipping is consistently fast and accurate. We truly appreciate you being part of the Brello community.
The initial process was pretty easy
The initial process was pretty easy. The medication worked well at first. My problem came when I was not ready for a refill and wasn’t sure about the process to change the date. Instead it was cancelled and I had to start over. I went up in dose but I am staying on the same weight. I was not able to access the website for a week or so during that time.
August 1, 2026
Unprompted review
Reply from Brello Health
We appreciate you sharing your experience with us. We understand your frustration regarding the refill process and the difficulty accessing our website. We are actively working to improve our systems to prevent such issues in the future and ensure a smoother experience for all our members. Your feedback is invaluable as we strive to enhance our services.
It’s time for a change
My experience with Brello has been amazing, I’ve lost enough weight to feel confident and still currently doing them just to maintain and keep food noise away! I’ve been a customer since March now and we are in August! I feel much better at my weight! The only thing I wish Brello could do would bring the price down just a bit more, positive there are no hidden fees though! You pay what you see! Just be aware it’s a 3 month subscription so you will get charged the same exact price every 3 months for more shots. I am on Tirzepatide. I love the community on Facebook as well, super helpful. I highly recommend them!
March 8, 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your amazing experience with us! We're so happy to hear that Brello has helped you feel more confident and maintain your progress, keeping "food noise" at bay. It's wonderful to know you've been a customer since March and are feeling much better at your current weight.
We appreciate your feedback regarding pricing and are glad you've found our transparency around costs reassuring. It's also fantastic to hear that you're enjoying the supportive community on Facebook. We're honored to be a part of your journey and truly appreciate your high recommendation!
It was easy to get started with Brello…
It was easy to get started with Brello but then they stopped shipping to Florida. Once they started shipping it was easy to get back on board. I have not had any problems with them and the weight loss has been slow and steady with very few issues. Very pleased with customer support
August 1, 2026
Unprompted review
Reply from Brello Health
We're so pleased to hear that you've had a positive experience with us, especially after the temporary shipping interruption. It's wonderful to know that getting back on track was easy and that your weight loss journey has been steady and smooth. We truly appreciate your kind words about our customer support!
Brello has been a great find
Brello has been a great find. Only issue I have is the several months I had to find another provider while they had to reapply/renew licensing in Florida. That was a very stressful time. Otherwise, medical team has been efficient and helpful, shipping has been fast and product had allowed me to lose over 80 pounds.
August 1, 2026
Unprompted review
Reply from Brello Health
We genuinely appreciate you sharing your experience and are truly sorry for the stress caused by the licensing renewal period in Florida. We understand how disruptive that must have been. We are, however, delighted to hear about your positive results and that our medical team and product have been so effective in your weight loss journey. We value your feedback.
Been on the program for 5 weeks and…
Been on the program for 5 weeks and have lost 28 pounds so far. The best part is I don’t even seem to be hungry.
August 1, 2026
Unprompted review
Reply from Brello Health
We're so happy to hear about your incredible progress and that you're feeling satisfied on our program! Thank you for sharing your positive experience with us.
Changed my life!!
Very easy to fill out initial form. Doctor approved me within days. Prescription sent to pharmacy and medicine was at my door step 2 days later.
I never would have been able to get to my goal without Brellohealth.com.
Thank you
August 1, 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your positive experience! We're so happy to hear that the initial process was easy, your doctor approved you quickly, and your medication arrived at your doorstep promptly. It's wonderful to know we could help you on your journey.
Excellent Service
Prompt shipments, customer service excellent customer I work with. Pricing is outstanding
July 27, 2026
Unprompted review
Reply from Brello Health
Thank you for your wonderful feedback! We're so pleased to hear that you've had such a positive experience with our prompt shipments, excellent customer service, and outstanding pricing. We truly appreciate you taking the time to share your thoughts.
I had a positive experience with…
I had a positive experience with Brello. The medication worked. I stayed healthy as I lost the weight. They had good response time and good customer service.
October 15, 2025
Unprompted review
Reply from Brello Health
Thank you for sharing your positive experience! We're so glad to hear that the medication worked for you and that you were able to lose weight while staying healthy. It's also wonderful to know that you found our response time and customer service to be good. We appreciate your kind words!
Absolutely much better than what it was…
Absolutely much better than what it was last year. But I'm very disappointed now because other companies are selling it for $69 to $99 a month. With this company I'm paying $499 for 3 months. Beginning to think it's time for a change. Was hoping the company in general was going to do a change especially for the people that they have been carrying. That's very disappointing. And with the other companies you get the same benefits, medication supports needles Etc
May 13, 2026
Unprompted review
Reply from Brello Health
We appreciate you sharing your feedback and acknowledging the improvements we've made. We understand your concerns regarding pricing comparisons with other companies and the impact this has on your decision-making. We are always evaluating our offerings to ensure we provide value to our long-standing customers. Your perspective on this matter is very important to us as we continuously work to enhance our services and support for everyone.
It has been a great experience
It has been a great experience, and the customer service is excellent. I’ll buy again with confidence!
August 1, 2026
Unprompted review
Reply from Brello Health
Thank you so much for sharing this! We're thrilled to hear that you had a great experience and found our customer service excellent. We truly appreciate your confidence in us and look forward to serving you again!
Lost more weight than expected
Lost more weight than expected. Have tried multiple different methods for weight loss and done at great as this. I wish the price was a little better or at least partially covered by insurance I wanted to continue but financially not feasible at this time
August 1, 2026
Unprompted review
Reply from Brello Health
We're so glad to hear about your success with our program and appreciate you sharing your positive experience. We understand your concerns regarding the cost and coverage, and we are always evaluating our pricing and insurance options to make our services more accessible. We value your feedback.
Great experience
I’ve been using Brello since March of 2025, and have had nothing but positive experiences. I lost 50 pounds the first year and have been maintaining since. Price is great, service is hassle free. I would recommend to anyone looking to start their weight loss journey on a GLP1.
July 31, 2026
Unprompted review
Reply from Brello Health
Thank you so much for sharing your positive experience!
We're absolutely thrilled to hear about your incredible progress and that you've found our service to be hassle-free and affordable. It's wonderful to know you'd recommend us to others starting their weight loss journey. We appreciate you being part of our community!
Happy with Brello
I have been purchasing GLP-1 medication from Brello for over a year now. The process has always been smooth and a provider gets back to me quickly, especially when I have questions. At first, the pharmacy took a while to actually fill my medication, but more recently they are fast. The delivery arrives within 2 days of shipping and has never come warm. Overall, I've been pleased with my experience.
July 31, 2026
Unprompted review
Reply from Brello Health
We truly appreciate you sharing your positive experience with us! It's wonderful to hear that the process has been smooth and that our providers have been quick to respond to your questions. We're also glad to know that the pharmacy is now filling your medication quickly and that deliveries are arriving promptly and in excellent condition.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.