I absolutely love Brello as a company, but I’m still disappointed that they no longer ship to Washington State. My first order arrived incredibly quickly, was packaged beautifully and securel... See more
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Review summary
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Reviews shaping this summary
Using Brello has been a great alternative since my insurance doesn’t cover glp-1s. They are straightforward with program and cost. I have recommended them to several friends. I started my journey 10 m... See more
Company replied
Brello is a great company. They truly seem to care about their customers. They not only provide a great product that works, but they also provide customer support through classes and informational pi... See more
I’ve referred numerous friends here with the same experience. If I have questions I can use the portal or just call (small wait time but you get a human). They notify you ahead of charging your car... See more
Company replied
Company details
- #47 of 68 best companies in Wellness Program
Written by the company
Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.
Contact info
United States
- info@brellohealth.com
- brellohealth.com
4.2
Great
4K reviews
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Reply from Brello Health
Hi ,
Thank you for taking the time to share your feedback. We appreciate hearing about your experience with Brello Health and are grateful that you chose to share it with others.
Working with Brello has been an easy…
Working with Brello has been an easy process with very fast shipping and quality product!! Highly recommend!!!
August 5, 2026
Unprompted review
Reply from Brello Health
Hi Lynnette,
Thank you for taking the time to share your feedback. We appreciate hearing about your experience with Brello Health and are grateful that you chose to share it with others.
We are so glad to hear that our team was able to provide you with a supportive and seamless experience. Providing clear communication and helpful service is a top priority for us.
Thank you for choosing Brello Health. We look forward to continuing to be a part of your wellness journey."
I had the most amazing experience with…Laurie in Customer Service
I had the most amazing experience with Brello customer service. Laurie went above & beyond to solve my problem! I can’t thank you enough for your patience and helping me solve my problem so quickly & with such kindness!!
August 3, 2026
Unprompted review
Reply from Brello Health
Hi,
Thank you for taking the time to share your feedback. We appreciate you sharing your experience with Brello Health and are grateful that you chose to share your thoughts with others.
We’re glad to hear that our team was able to provide helpful support and clear communication throughout your experience. Creating a positive member experience and providing responsive service are priorities for us.
Thank you again for choosing Brello Health. We appreciate your feedback and are grateful for the opportunity to be part of your experience.
It will be a year in October since we…
It will be a year in October since we started and my husband and myself are having a very positive experience with Brello health. I would recommended for sure.
August 4, 2026
Unprompted review
Reply from Brello Health
Hello Stacy,
Thank you for taking the time to share your feedback. We appreciate you sharing your experience with Brello Health and are grateful that you chose to share your thoughts with others.
We’re glad to hear that you’ve had a positive experience. Providing clear information and transparent options for our members is something we value, and we appreciate you recognizing those efforts.
Thank you again for choosing Brello Health. We appreciate your feedback and look forward to continuing to support your experience with us.
I’ve been taking a compounded…
I’ve been taking a compounded Tirzepatide for 16 months and have lost 70lbs. I switched from my last supplier to Brello 2 months ago because third their price was less expensive. The sign up process was quite easy and painless. I was approved the next day and received my meds the day after that. They came well packaged and all the necessary supplies were in the box. In very happy I switched and have recommended Brello to my friend who is also on this journey and she switched too. I highly recommend them!
August 4, 2026
Unprompted review
Reply from Brello Health
Thank you so much for your wonderful review! Congratulations on your incredible achievement of losing 70 lbs—that is an amazing milestone, and we’re honored to be a part of your wellness journey.
We’re so glad to hear that your sign-up experience was smooth and easy, and that you were able to receive your approval and medication so quickly. Providing a seamless experience for our members is something we strive for, so it’s wonderful to know we delivered that for you.
We're also thrilled that you chose to make the switch to Brello, and it means so much to hear that you’ve recommended us to a friend. We’re delighted to welcome both of you to the Brello family! Thank you for trusting us to be part of your journey and for sharing your experience with others. We wish you continued success and look forward to supporting you every step of the way!
It's not the same
We first ordered from Brello in Sept, 2025 due to the low price. And then we joined the Support group on Facebook and found it really helpful. Even after reading about companies with lower prices I ordered from Brello again because of the Thrive Support Group, thinking of it as a big plus even though my husband wanted to go elsewhere. But it started to feel like a game show as time went on. Do this and win a prize. Watch this and win a prize. And for someone who works a lot and has a family to care for and doesn't have time to play games it got boring and felt less supportive and kind of like a popularity contest. I'm not complaining because I never won, we don't need to advertise a company in our house, I just think the goal of the group has changed and that's disappointing. And It feels like the company goal has changed. I know they have to grow and offer more products but sometimes I feel like these other products are being rammed down my throat because they are pushed so much. I don't like feeling that if I take a glp1 I HAVE to take other peptides. And theyre pushing so many expensive creams and protein foods and machines. Buy this Buy that, buy buy buy. I can't can't can't. I valued the support when we first joined but it doesn't feel.like it's there anymore.
June 4, 2026
Unprompted review
Reply from Brello Health
Hi ,we apologize for the experience you had and appreciate you bringing this to our attention.
We’d really like to take a closer look at your experience and help point you in the right direction. To protect your privacy & discuss the specifics of your account securely, a member of our team will be reaching out directly through the contact information on file so we can better understand your concerns and connect you with the appropriate resources. Because your health information is sensitive, we want to ensure this matter is handled through our secure internal channels rather than a public forum.
I was in hospital during delivery
I was in hospital during delivery, and my son was unclear on instructions. I’ve had many problems with Brello, while my child has had a great experience. I wrote CEO and was pushed off and condescended to. My experience isn’t worth your time. I have an MbA in marketing, do you could help me, or you can get some bad press.
June 22, 2026
Unprompted review
Reply from Brello Health
We are truly sorry to hear about the difficulties you experienced, especially during such a sensitive time. We reached out to you through Trustpilot since we could not find an account with the information you provided. Please reach out to our team at your earliest convenience so that we can assist you thoroughly. Thank you!
Brello is Amazing!
I have been with Brello since January 2026, down almost 50lbs! The process has been extremely smooth and have zero complains or regrets.
August 3, 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your wonderful experience! We are so happy to hear about your incredible progress and that your journey has been so smooth and positive. We appreciate you being a part of our community.
Both my husband and I are following the…
Both my husband and I are following the program with a very good outcome. I appreciate the fact that the 3 months supply comes at one time so I don't need to reorder every month
August 3, 2026
Unprompted review
Reply from Brello Health
We're so happy to hear that our program is working well for both you and your husband!
I had to suspend my account due to a…
I had to suspend my account due to a non-related medical issue. The representative was very helpful and understanding. Great customer service!!
August 3, 2026
Unprompted review
Reply from Brello Health
We're so glad to hear that our representative was able to provide you with helpful. We truly appreciate your kind words about our customer service!
I am thrilled to have found Brello for…
I am thrilled to have found Brello for my weight loss needs. It cost a fraction of what I was paying locally. I am experiencing the same weight loss at 60% less in cost and I have had excellent customer service. The meds arrive well packed and preserved in ice to my house.
August 3, 2026
Unprompted review
Reply from Brello Health
Thank you so much for sharing your experience! We're thrilled to hear that Brello has been a cost-effective solution for your weight loss needs and that you're seeing great results. It's wonderful to know that you've received excellent customer service and that your medications arrive well-packaged and preserved. We appreciate you being part of our community!
Easy & straightforward
My experience has been fine. Very smooth. I haven’t required any assistance. The process is easy. I’d love a discount every now and again. But that’s it.
August 3, 2026
Unprompted review
Reply from Brello Health
We're happy to hear that your experience has been smooth and easy! We appreciate your feedback.
Good communication
They have always been very responsive to any questions and emails. Someone replies very quickly, never an issue!
January 30, 2026
Unprompted review
Reply from Brello Health
Thank you for your wonderful feedback! We're so pleased to hear that our team has been responsive and quick to answer your questions. We truly appreciate your kind words!
Brello wins hands down!
I have been a Brello customer the past six months and order Tirzepitide(GLP-1 and GIP) compounded with B6. They always provide helpful customer service, have a wonderful bunch of members giving support in their Facebook member support group, podcasts, a blog with educational resources, a free app to track progress and reach your provider portal and a terrific streaming exercise video channel, Brello Rise, free. They have weekly interactive live online events for cooking education and lifestyle education and encouragement. The licensed compounding pharmacy they partner with, Southend Pharmacy, is very efficient, fills and sends the medication within 2-5 days from the date the physician prescribes it, and it is sent overnight shipping refrigerated, a three month supply at a time. Brello offers an economical price for the medication, no membership fees, and the price remains the same, no matter the dosage increase or duration of use. They also provide maintenance. I can’t say enough great things about Brello. They have assisted me in making lifelong changes to my lifestyle and health. So far, I have lost 65 lbs in 8 months, and continue to lose every week about a half pound to three pounds! I chose Brello after leaving the care of a different compounding Tirzepatide provider which offered much less at double and eventually triple the cost! I highly recommend Brello. Five stars and will be a Brello customer for life.
August 2, 2026
Unprompted review
Reply from Brello Health
We are incredibly grateful for your wonderful feedback and for sharing your journey with us! It's truly inspiring to hear how our comprehensive support, from customer service and our community to our educational resources and Brello Rise, has contributed to your success. We are so pleased that our partnership with Southend Pharmacy has provided you with efficient and affordable access to your medication. Knowing that we've played a part in your significant health and lifestyle changes, and that you've achieved such fantastic results, means the world to us. We look forward to continuing to support you.
I am so thankful I took a chance with…
I am so thankful I took a chance with Brello. Started taking their product in Dec 2025 and have loss 77 lbs. The customer service at Brello and their partner Southend Pharmacy is the best. They offer so much support through their weekly Lives, their Facebook page and Brello Rise is amazing. And to top it all off their price is reasonable compared to other online companies.
August 2, 2026
Unprompted review
Reply from Brello Health
We’re so incredibly thankful for your wonderful review! It’s truly inspiring to hear about your success and the significant progress you’ve made on your journey.
We’re especially glad that you've found the support from our team and our partners to be so helpful, and that our community resources like the weekly Lives, Facebook page, and Rise have made such a positive impact. Knowing that our pricing is also reasonable makes us even happier. Thank you for being a valued part of our community!
Awesome company!
Have ordered a couple products from Brello Health and looking forward to what is next :). Great products and customer service! Love my fellow besties!
August 2, 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your positive experience! We're so glad to hear that you've enjoyed our products and customer service. It's wonderful to know you're looking forward to what's next with us, and we appreciate you being part of our community!
I’ve been very happy with Brello…
I’ve been very happy with Brello overall. The price is hard to beat, and once you get established, everything runs much more smoothly. My only complaint is that the onboarding process wasn’t the best and could have been better organized. I have been with them a year so the issues are probably worked out.
I’ve used compounded tirzepatide from several pharmacies, and Brello’s has been the strongest and most effective for me, personally. For the value, Brello has been the best. They are worth giving a try.
August 2, 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your positive experience! We're delighted to hear that Brello has been effective for you and that you find our value unbeatable. We appreciate your honest feedback regarding the onboarding process and are continuously working to improve it. It's wonderful to know you've found our compounded product to be the strongest and most effective. We're grateful for your recommendation!
My experience with Brello has been…
My experience with Brello has been excellent from beginning to the end. From ordering the med, receiving it, and the consultation with Dr. has been the only place online where it has gone so smoothly and fast. I've gotten in touch with customer service and they responded quickly and helped answer my questions. Very friendly and knowledgeable. The med I received came quickly and works great. The only negative thing is not offering deals or discount specials.
June 22, 2026
Unprompted review
Reply from Brello Health
Thank you so much for sharing your excellent experience! We're thrilled to hear that everything from ordering to your consultation and receiving your medication was so smooth and fast. It's also wonderful to know our customer service team was quick, friendly, and knowledgeable in answering your questions.
We truly appreciate your feedback regarding deals and discounts, and we'll certainly take that into consideration as we continue to improve.
The entire process has been very easy
The entire process has been very easy. I’ve been using Brello for many months now and have never had an issue. I get updates when it’s time to renew which is always seamless. Shipping is fast and accurate.
August 1, 2026
Unprompted review
Reply from Brello Health
Thank you so much for sharing your experience! We're delighted to hear that your journey with Brello has been so easy and seamless over many months. It's wonderful to know that you appreciate the renewal updates and that your shipping is consistently fast and accurate. We truly appreciate you being part of the Brello community.
The initial process was pretty easy
The initial process was pretty easy. The medication worked well at first. My problem came when I was not ready for a refill and wasn’t sure about the process to change the date. Instead it was cancelled and I had to start over. I went up in dose but I am staying on the same weight. I was not able to access the website for a week or so during that time.
August 1, 2026
Unprompted review
Reply from Brello Health
We appreciate you sharing your experience with us. We understand your frustration regarding the refill process and the difficulty accessing our website. We are actively working to improve our systems to prevent such issues in the future and ensure a smoother experience for all our members. Your feedback is invaluable as we strive to enhance our services.
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