Brewser Reviews 

766
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent selection of craft beers, highlighting the variety from both resident and rotating independent breweries, and appreciate the innovative offerings. The customer service and staff are frequently described as top-notch, providing helpful, quick, and personalized support, making interactions pleasant. Reviewers also value the flexible and easy-to-manage subscription model, which many find superior to other services. However, some customers noted issues with delivery services, experiencing delays, lost packages, or damaged items upon arrival. A few other people also felt that their subscriptions were unexpectedly reactivated without prior notice or permission.

What people talk about most

Product

Consumers express high satisfaction with the product, consistently praising the excellent selection of craft... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as outstanding,... See more

Subscription

Clients share positive opinions on subscription, with many reviewers calling it the best beer subscription... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many praising the punctual and hassle-free... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, responsiveness, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Early days (two drops so far) but impressions very good. Good communication, but more importantly, good beer. Have tried a couple of other beer subs, but have had a very mixed experience - some good b... See more

Company replied

Rated 5 out of 5 stars

As a YouTube Beer Channel I get sent a lot of free beers to sample from breweries all across the world as part of my "Job". Brewser has been a subscription I actually pay for every month, for at least... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with Brewser this week, I had an amazing taste experience with their ‘discovery lights’ June package 📦 from Ossett Brewery. I enjoyed this selection so much, but being new to... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Brewser. I've been ordering cases from them for over 12 months now. Love the beers and the selection available, and their customer service has always been exemplary. I think the... See more

Company replied


Company details

  1. Beer Distributor
  2. Beer Store

Written by the company

Brewser is the world's first direct-from-brewery beer subscription service. We work with the UK's leading independent breweries to connect more people with great beer and to support the breweries who give a damn about the liquid inside the can. Every brewery in our lineup has been taste-tested by a team with more than two decades of experience in independent brewing, and every box is picked, packed and shipped direct from the people that brewed it, from their cold store to your front door. Our members can choose their brewery each month or leave it to us. Boxes start from £29 including free mainland UK delivery. Learn more at brewser.beer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

766 reviews

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4.7

All reviews

(766)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Tip-top in every box!

By far the best independent beer subscription I've tried!

I'd love to travel the country visiting breweries and sampling their delights, but unfortunately time and money restraints hinder that ideal somewhat. Luckily, brewser came to my rescue 2 years ago and I've not looked back! Not only do I get to try a new brewery once a month (far more often than I used to) but all in the comfort of my own home, so I don't have to worry about any of that pesky travelling malarkey.

Only once has a box seemed undervalue, which was the very first month of operation, so down to teething problems and very quickly resolved. Ever since then, selection and value have been tip-top in every box!

I've seen a few rare reports of delivery issues, but I cannot support any of that, as I have never had one.

The interface online is so easy to use and makes choosing my next brewery so simple, even when drunk I can do it (which is rather useful, I must say).

The added benefits for when visiting some of the breweries is a great perk too.

Overall, I am incredibly happy with the service from Brewser and recommend any fermented beverage enthusiast to give it a go (unless beer is your least favourite beverage, but I think if you've read this far, that's unlikely).

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

A great introduction for anyone looking…

A great introduction for anyone looking to get into craft beer. There's a huge selection of breweries and styles to choose from all year round at an extremely competitive price.
The team at Brewser are excellent and get involved with the community pages on various platforms for feedback and news on upcoming deals/events.

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great concept.

I certainly like this idea and I'm excited by what it offers.
My only slight concern is that you can't see exactly what's in each box from the different breweries, i'm a fussy drinker, hate Sours and the darker stuff, i'm a hazy 'hophead' so certainly don't want to risk ordering a box and end up with a couple of Sours and a couple of Stouts.
Maybe see if more breweries could offer just Pales and IPAs, then I could order with confidence........... :)

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

What a great idea!

This is a great idea. With a superb range of UK breweries to choose from, it’s good to be able to sample brews you would never see unless local to them. The fully flexible contract means delivery and service suspension can be planned months in advance. I’ve been with Brewser for six months and love it.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Craft Beer Bliss: A Five-Star Journey with Brewster's Exclusive Brewery Connections

⭐⭐⭐⭐⭐

I am absolutely thrilled with my experience with Brewster! As a beer enthusiast, discovering new and independent breweries is a constant quest, and Brewster has made this journey incredibly convenient and enjoyable.

The concept of connecting beer lovers directly with 120 of the nation's best breweries is a game-changer. The ability to handpick a different independent brewery each month is a level of customization that sets Brewster apart. It's like having a personalized beer adventure delivered to my doorstep.

One of the aspects that I truly appreciate is the commitment to sustainability. The beer is served directly from the brewery cold store to my front door, minimizing unnecessary beer miles. This not only ensures the freshness of the beer but also aligns with my values of supporting eco-friendly practices.

The flexibility of the subscription plans is another standout feature. Being in full control of my plan – with the ability to edit, pause, or cancel online at the click of a button – provides a level of convenience that makes the entire experience stress-free.

The variety and quality of the beers I've received have exceeded my expectations. Each month feels like a curated selection of unique and flavorful brews, enhancing my beer-drinking experience.

Overall, Brewster has added a refreshing and exciting dimension to my beer exploration. If you're a beer enthusiast looking for a personalized and sustainable way to discover exceptional breweries, I highly recommend giving Brewster a try. Cheers to great beer and outstanding service! 🍻

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

UKs best beer subscription!

The best beer subscription service in the UK!

Amazing large range of some of the best craft breweries around. Decent pricing and excellent delivery via DHL.

The random brewery boxes are a great choice and always provide something I haven't tried before!

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Warning do not join (joking)it will be…

Warning do not join (joking)it will be the worst decision ever trust me , “never again “I said after two months still here one year later, 15 breweries down(15 trees planted)another 105 to go 🤪

Unbelievable craft beer subscription give it a go , you can pause or cancel at anytime when things get tight with the wallet like I did this month.
Discovery boxes from £29 delivered (8cans) £4 delivered to N.Ireland most boxes are £38 delivered all different styles available, can’t wait for my Christmas boxes to come and then in January I will leave it to the Brewser boys Olly and Lewis to sort out a surprise box for my birthday month , o and you will be given a referral code to share 😉 with friends for £8 off (both parties)when you introduced them, go discover and enjoy 🍻

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Flexible, great choice and importantly, great beer!

Brewser gives a great choice of beers from some great breweries. I like the flexibility of choosing which box to receive from which brewery from month to month. There's even the option of receiving more than one box in a month or pausing for month if you already have enough in the fridge. The selection is massive from some of my favourite breweries and there's often special deals which include a couple of extra beers and/or a beer glass. You can select the 'discovery box' which varies month to month (in terms of brewery) and is only £29 for 8 440ml cans which is think is great value considering these fridge cold beers are delivered to your door. Introductory offers are often available so it's well worth signing up IMO. I have only had to contact them once about an order, they were very quick at responding and very helpful. I would highly recommend

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Brewser is a great beer sub

Brewser is a great beer sub, great selection of breweries to choose from, fantastic customer service, and decent value for money too. Switched to Brewser from a big breweries sub and it's much better. Highly recommended.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Top quality craft beer subscription

Excellent subscription with top breweries to choose from each month offering different styles of beer. All beers I have received have been freshly canned that month and Brewser also manage to get exclusive boxes added to the lineup. You can also pause and cancel online with the click of a button.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

A great way to discover new breweries…

A great way to discover new breweries and new beer styles. Value for money and flexible subscription makes it easy to buy as many boxes as you want or you can even skip a month. The special boxes add an even better incentive to try new tastes. Fast and friendly customer service for when something goes wrong and they are always on hand to solve your problem.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great choice of great craft breweries…

Great choice of great craft breweries to pick from.
A different brewery every month !
Very reasonable prices (including shipping).
Shipped direct from the brewery - I've never had an issue regarding delivery - all handled by DHL.
Some very good 'special box' offers each month - can include glassware, tote bags etc.
They've given me the opportunity to try out a wide selection of breweries that wouldn't normally be available in local shops.

October 4, 2023
Unprompted review

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