don't like using this type of service but application was quick and painless. 12 quid for 24 hrs, is that good? this type of operation always gives me the data protection heeby-jeebies
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I had problems with the online cancellation form but was able to do an online chat and the lovely lady went above and beyond for helping me
Company replied
This is the 2nd time I have used Briefly and find them so easy to use and fast no messing.’ Even the chat service was quick at answering. The only thing with me I purchased a policy for a week and... See more
Company replied
Gave me what I wanted. Competitive prices, although it does fluctuate upwards too often.
Company replied
Company details
Written by the company
Briefly is a fast, flexible motor insurance provider offering temporary car and van cover from 1 hour up to 28 days. As part of the Acorn Group, we specialise in short-term insurance products that help drivers get on the road quickly and confidently. Whether you need cover for borrowing a vehicle, test driving, or driving a newly purchased car, our streamlined platform makes it easy to purchase insurance online in minutes. We also offer impound insurance policies, helping drivers meet legal requirements and retrieve seized vehicles without delay. Our mobile-friendly quote journey is designed for speed and simplicity, with insurance documents available immediately and clear, transparent terms. We focus on delivering a hassle-free experience with flexible cover options tailored to your needs. At Briefly Cover, we’re committed to making temporary motor insurance straightforward, affordable, and customer-focused. With responsive support and a user-first approach, we help drivers get insured quickly and safely. Whether you need insurance for a few hours, a weekend, or nearly a month, Briefly is your trusted solution for short-term motor insurance in the UK.
Contact info
United Kingdom
- brieflycover.co.uk
4.4
Excellent
147 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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very helpful and informative ,spoke to…
very helpful and informative ,spoke to ben top man
March 7, 2025
Unprompted review
Reply from Briefly
Good Afternoon Geoff,
Thank you so much for your excellent feedback and 5-star rating! We will be sure to pass that on to Ben!
Have a great day,
The Briefly Team
Avoid avoid avoid
Avoid avoid avoid
It's not honest company and just you will waste your money,
They have cancelled insurance without any reasonable reason then didn't refund money.its shame how waste my money and time .
February 18, 2025
Unprompted review
Reply from Briefly
Good morning Masooud,
We'd like to investigate this for you straight away and arrange for a member of the team to call you to help with your situation. If you could please provide your contact details and policy number as soon as possible via Trustpilot private message that would be appreciated.
Kind regards,
The Briefly Team
They took my money when I cancelled my…
They took my money when I cancelled my policy within half hour of starting it. They won’t issue a refund or reinstate the policy. Avoid this company.
January 28, 2025
Unprompted review
Reply from Briefly
Hi - sorry to hear you are disappointed with Briefly. We do try to make it clear that 'we don’t offer refunds or partial refunds on cancelled policies – even if there are several days of the policy remaining, so please make sure you are purchasing insurance that matches your requirements'.
made an error on my insurance and was…
made an error on my insurance and was resolved swiftly
December 10, 2024
Unprompted review
Reply from Briefly
Good morning Dylan,
Thank you so much for your excellent feedback and 5-star rating!
Have a great day,
The Briefly Team
Excellent customer service
Excellent customer service from Ben today.
He went above and beyond working with his team to process my car insurance policy.
September 6, 2024
Unprompted review
Reply from Briefly
Good morning SarahLou,
Thank you so much for your excellent feedback and 5-star rating!
Have a great day,
The Briefly Team
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