I arrived well early, expecting to kill time, was seen there and then, done and dusted before my original appointment time. Well impressed with system, premises, and staff. Price of spectacles is... See more
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Very much disappointed with the service. Staff at (Ilford store) store are not only incompetent but also don't have basic ethics of customer service. I tried to find contact details I.e email address... See more
I've been wearing progressive lens glasses for 20 years. I've paid top $ at OMD, vision chains and Walmart. The glasses I got last year are without doubt the best vision glasses I have ever been presc... See more
(1) Not sure the frame chosen is the one used to prepare glasses. (2) Tint applied is NOT proper Transition as lens change very slightly in sunshine to a brighter colour which hurts my eyes. The gl... See more
Company details
Information provided by various external sources
Quality eyewear at a great value!
Contact info
16 Technology Dr., Suite 130, 92618, Irvine, United States
- info@brillen.com
- brillen.com
3.1
Average
234 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Horrible experience
May 12, 2021
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Best lenses
Best lenses I have ever had in Progressive. Wide area and comfortable to see. Thank you
May 12, 2021
I was happy with my glasses but not…
I was happy with my glasses but not with the service. They simply handed me my glasses without trying them on and adjusting.
The guy was too busy flirting with his coworker.
May 12, 2021
Great Glasses and experience
Getting my Progressive lenses from Brillen was a great experience. They had a great selection of frame options at their partner's office and I really like the ones I selected. After owning them for a year they are holding up well and I have no complaints. The fact the glasses were inexpensive is a bonus. I have no regrets getting Brillen glasses!
May 12, 2021
Very bad experience
May 12, 2021
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Took a while to to receive my lens but…
Took a while to to receive my lens but happy have them.
May 12, 2021
it took a long time to get them and…
it took a long time to get them and then the lenses were set in the frames wrong and had to be redone. the 2nd pair of sunglasses did not come for 4 months and they were wrong so we cancelled. I have never felt like I can see clearly but they rechecked my eyes and the prescription is correct.
May 12, 2021
Then don't ask for a review if you…
Then don't ask for a review if you don't want an honest opinion.
May 12, 2021
The exam was good
The exam was good. However when it comes to pricing,i was disappointed.
The technician gave me a price that’s much more than Brillen promised.( more than twice)
I could not afford it,so i did not order the glasses.
May 12, 2021
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Great customer service and there…
Great customer service and there progressive lenses are the 1st pair of progressives that I can actually wear all day. I have tried others and they will work for parts of my day but not all. These are the best and the prices they quote are the prices. I am a customer for life!
May 12, 2021
Got my glasses from the referred eye…
Got my glasses from the referred eye doctor that Brillen sent me. When I went back to get my glasses fixed for a lose screw they no longer worked with Brillen and I had to call Brillen to be referred to another eye doctor in Santa Fe Springs.
Still need another pair of glasses but honestly don't know where to go!?
May 11, 2021
My favorite glasses now
May 10, 2021
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My Brillen glasses and eye exam were…
My Brillen glasses and eye exam were the best and most accurate I have had in years!! So much that I have switched eye doctors! I loved my old optometrist, But my Brillen glasses have such a crisp quality of vision and are so lightweight, durable and perfect... I can never go back! I have been spoiled by Brillen!!
May 6, 2021
Other then the incident
Other then the incident, a screw that fell out, which I replaced...I'm happy
May 6, 2021
I LOVE love my glasses
I LOVE love my glasses. I’ve worn glasses since the 6th grade ( started contacts at 20) but these are the best I’ve ever worn. So clear, NO glare and so light.
(I’m 67 now so.....)
May 6, 2021
The affiliate optometry office doesn't…
The affiliate optometry office doesn't know all the terms of the offer well. The frame selection is very limited. Lastly the accounting department is not efficient with credit card transactions.
May 6, 2021
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From scheduling difficulties to glasses…
From scheduling difficulties to glasses that were unable to maintain proper fitting, this was a bad experience.
May 6, 2021
Liked the style and fits and service…
Liked the style and fits and service from the place I bought it from was awesome!!!
May 6, 2021
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