Brilliaire Reviews 154

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

i ordered some nail repair stuff on 12th June not realising it was coming from China. I received a tracking number but it spent a month wandering round China, then nearly a month stuck in Vilnius, Lit... See more

Rated 1 out of 5 stars

I gave one star because couldn't give zero. BE SURE TO READ SHIPPING POLICY BEFORE ORDERING!!! UP TO 5 BUSINESS DAYS TO GET ORDER OUT. UP TO 20 BUSINESS DAYS TO ACTUALLY SHIP, LONGER IF THERE ARE CUST... See more

Rated 1 out of 5 stars

Nothing happens by chance , You create your own fate by your actions , That's Karma. Hope it was worth it . May make you rich but you will never find true happiness . If this is what you have to do t... See more

Rated 1 out of 5 stars

Shocking and disgusted. A huge ZERO on every level. Thieves, liars, dishonest. I bought a present 1 month before my daughter's birthday as a gift for her and her best fiend, finally tarrived 2 and a h... See more

Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

SCAM

They took my money for telephone charging cables, but have yet to deliver for months now. Kissing the cash goodbye... DO NOT ORDER ANYTHING. Unless you are simply making a donation.

July 2, 2020
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

They don’t even deserve a star

They don’t even deserve a star, my wife order 3 of iPhone charges 2 months ago I have wrote them tried calling and even asked for my money back! I haven’t received ANYTHING and those charges was 15$ a peace at the time!! I’m pissed tf off and I would NOT BUY NOTHING FROM THIS COMPANY!!!

June 26, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered through Briliaire's Facebook…

I ordered through Briliaire's Facebook ad. I ordered the 2400 pieces of rhinestones AND the stupid pen. I ordered on 8 March 2020 and just received the rhinestones without the pen. I contacted the company and they told me that I placed an order for only the rhinestones on their website - I didn't. I ordered the pen. I only wanted the pen but it came with the stones. The stones are completely useless for my purpose as they are too small (PP24 perhaps). I now have tiny rhinestones that have to be hand glued. The demonstration on the Facebook ad shows large rhinestones (SS41 or thereabouts) - I don't see how that pen would work with these tiny stones. Complete waste of my money and time. Do yourself a favor and don't order anything from this company.

June 26, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY: The worst. I was totally a sucker to buy from this company without checking reviews. Ordered a month ago and got a supposed USPS tracking number which for 2 weeks now has said "On it Way."
Support email is never answered. I've likely just lost my $24.

June 25, 2020
Unprompted review
Rated 1 out of 5 stars

DONT EVEN DESERVE A RATING>PISSED

I dont even want to give the 1 star i did. I have been waiting for over 1month to get an email saying my package was delivered when it was not. I contacted USPS because thats how it was supposed to be delivered and they have no record of any package of mine from this comapany. I want a total refund, and id like more for wasted time and energy. I couldve went somewhere else in the amount of time I waited and now the gift aspect of this is so far gone, because now my daughter isnt even here anymore!! BEYOND PISSED!!!!!!

June 23, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

This is a zero rating..

This is a zero rating... after waiting nearly a month for my item, I realised it wasn’t coming!!! I checked the tracking number they gave me only to find it just says the same thing as it always did ‘order information received’ It’s not even been sent!!! I’m so furious right now reading these reviews! I hope they 💩 a 🍍 for the rest of their lives!

June 23, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT USE You will not get what you…

DO NOT USE You will not get what you ordered. I order white blonde hair extensions Paid $50 AUD and got the most disgusting YELLOW hair extension.
You can not contact them or leave feedback on their site either.

June 23, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

DO NOT USE this company for ANYthing

DO NOT USE this company for ANYthing! I've ordered two different items from them, and not only have they not arrived (>3 months), Brilliaire doesn't respond to queries, doesn't provide tracking information, and it looks like I'm just out the $.
Doesn't matter how inexpensive something is, if it never arrives. It's still basically just a donation to Brilliaire.
DO NOT USE. You'll be sorry if you do.

June 21, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look