5-Star Review for Brilliant Cleaning Company Brilliant Cleaning Company is truly outstanding and fully deserves five stars. From the initial booking to the final result, the service was impeccably... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent end of tenancy clean – deposit returned with no issues I booked Brilliant Cleaner for an end of tenancy clean and the whole experience was smooth from start to finish. The booking proces... See more
Company replied
Hello Maisie Thank you for inviting me to give some feedback. I’m so glad I chose Brilliant Cleaner we’ve not had a regular cleaning service before and have not been disappointed. Alaina was wond... See more
Company replied
Charlotte and Dillon were super helpful on two properties they cleaned, they performed deep cleans at high standard and also performed tasks that were not meant for the deep clean such as change batte... See more
Company replied
Company details
Written by the company
"Don't Stress, Leave Us The Mess!" Home and Business Cleaning Service. Offering a range of services from standard Weekly cleaning, Deep Cleaning through to End of Tenancy Cleaning and all the inbetweens.
Contact info
London, United Kingdom
- 0800 614189
- Cleanerbrilliant@gmail.com
- brilliant-cleaner.com
4.6
Excellent
187 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent job highly recommend thank you
November 8, 2022
Unprompted review
Reply from Brilliant Cleaner
We’re so glad to hear that! Thank you for the recommendation—it means a lot to our team.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner.
Advertisement
Always service is really good i been…
Always service is really good i been use them since last years never cancelled and always on time Higley recommend
August 9, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you so much for your continued trust in our services over the years! We're proud to be your reliable cleaning partner and truly grateful for your kind recommendation.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner.
Highly recommend this company if you…
Highly recommend this company if you need house cleaning I had book them few time for end of tenancy and regular cleaning every time is very professional friendly also fantastic job
November 4, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you for your continued trust in our team! We’re grateful for your kind words and are committed to keeping up the high standards you’ve come to expect from us.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner.
Amazing job every happy with my deep…
Amazing job every happy with my deep clean
November 4, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you so much Daniel! We're delighted to hear you're happy with the deep clean. It means a lot to us that you took the time to share your feedback!
Kind Regards,
Customer Experience Team
Brilliant-Cleaner.
Booked them last mint and they able to…
Booked them last mint and they able to book me for day after with my house cleaning it was good price and good job
November 2, 2022
Unprompted review
Reply from Brilliant Cleaner
Thanks a lot Huss for your review! We are happy that we could fit you in quickly and that you were satisfied with the clean. We're always here whenever you need us next.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner.
Advertisement
Cleners was really polite friendly …
Cleners was really polite friendly works really good will book them again highly recommend
November 1, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you Fenkl for your lovely feedback! We're so pleased to hear that the team was polite, friendly, and delivered great results. We look forward to welcoming you back again soon!
Kind Regards,
Customer Experience Team
Brilliant-Cleaner.
Professional service good price highly…
Professional service good price highly recommended
November 2, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you so much James for your kind words! We're delighted to hear you found our service professional and reasonably priced. Your recommendation means a lot to us. We look forward to serving you again.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner.
Very good service I use them often and…
Very good service I use them often and never had any issue with them .
November 1, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you so much Sahand for your continued trust! We're truly grateful to have you as a regular client and glad to hear you've always had a smooth experience with us.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner.
Fantastic cleaning by kay super…
Fantastic cleaning by kay super friendly and polite. Highly recommended
November 1, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you Razvan for sharing your experience! We’re pleased the service left a positive impression. Highly appreciate the recommendation!
Kind Regards,
Customer Experience Team
Brilliant-Cleaner.
Advertisement
Fantastic service by professional…
Fantastic service by professional cleaner booked them 2 times and both time was really good highlight recommended them
November 1, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you Ali for your continued support! We’re pleased that both services were up to the mark and really appreciate your high recommendation.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner.
Brilliant friendly cleaners highly…
Brilliant friendly cleaners highly recommend and use them again.
November 1, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you Salim for the review! We’re pleased you found our service up to standard and our team friendly. Your recommendation means the world to us.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner.
Professional and friendly highly…
Professional and friendly highly recommended
October 25, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you Nissi for your kind words! We’re delighted to hear you found our service both professional and friendly. Your recommendation is greatly appreciated!
Kind Regards,
Customer Experience Team
Brilliant-Cleaner.
Highly recommend professional cleners …
Highly recommend professional cleners kay and her team was super friendly will book again
October 19, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you so much for the kind recommendation! Kay and her team will be thrilled to hear your feedback. We look forward to welcoming you again soon!
Kind Regards,
Customer Experience Team
Brilliant-Cleaner.
Advertisement
Good experience with this cleaning…
Good experience with this cleaning company definitely Book them again.
October 28, 2022
Unprompted review
Reply from Brilliant Cleaner
We’re delighted you had a positive experience with our team. Your satisfaction means a lot to us, and we can’t wait to assist you again soon.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner.
Fantastic service very professional…
Fantastic service very professional with Cleaning.
October 25, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you Wesley for your wonderful feedback! We’re glad you found our cleaning service professional and fantastic. We look forward to serving you again soon.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner
Thank you for the service my tenants…
Thank you for the service my tenants are really happy with a cleaning.
October 19, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you Hemin for your kind feedback! We're delighted to hear your tenants are happy with our cleaning service. We look forward to continuing to serve you and your tenants with the same high standards.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner
Good service Will book agin thank you
October 24, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you Elbee for your feedback! We're really glad you were happy with the service.
Looking forward to having you back again soon — it’ll be a pleasure!
Kind Regards,
Customer Experience Team
Brilliant-Cleaner
Advertisement
Highly recommend them done my flat…
Highly recommend them done my flat cleaning really will .
October 8, 2022
Unprompted review
Reply from Brilliant Cleaner
Thank you Boss for recommending us!
We’re delighted to know the flat cleaning was up to your expectations. Your satisfaction is our top priority, and we’re always here when you need us again.
Kind regards,
Customer Experience Team
Brilliant-Cleaner
Booked 2 times and both times was good
Booked 2 times and both times was good. They guys was really friendly and done really good job thank you .
October 10, 2022
Unprompted review
Reply from Brilliant Cleaner
We greatly appreciate your continued trust in our services Jesica.
It’s wonderful to hear that both your experiences were positive and our team left you satisfied with the friendly and professional approach. Thank you for choosing Brilliant-Cleaner — we’re always here when you need us.
Kind regards,
Customer Experience Team
Brilliant-Cleaner
Service was professional the team was…
Service was professional the team was frindly and good attention to the details highly recommended
October 19, 2022
Unprompted review
Reply from Brilliant Cleaner
So glad to hear you had a great experience with our team!
Professional, friendly, and detail-focused — just the way we like to work. Thanks for recommending us!
Kind regards,
Customer Experience Team
Brilliant-Cleaner
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.