Britcar Global Reviews 

Fast and efficient, fair prices

Neat process, no hassles and goods arrived smartly.

Your chat service is Best. I askel about items for my gearbox and I gould be sure I am ordering right parts.
In future I Will use that service every time when I am not absolutely sure of order.

I only received half of my order that I cannot fault because it was good quality but after numerous times emailing the seller about the other half of the order I’ve still not received the item or a refund!!!! Not good enough when your trying to get your work car back on the road

I’ve always used Britcar (Ipswich) over the years for landrover parts. Very friendly service and always going that extra mile to source the parts you need at a fare price.

Well recommended.

Peter Willats

Great fast service, Charlie was so efficient findind the correct part for my P38 and delivery was fast as well.

First time customer, god service, great item, small problem with accepting payment but item arrived eventually.

Delivery was too slow and too expensive. Return policy seems to non existent

Excellent service. Very responsive. Only source for an old Land rover part. Thanks!

Always Excellent service!
Great communication, accurate tracking and fast delivery. Even fragile items arrive quickly and safely. Easy to chat with and very helpful in finding difficult to get parts.
A great team.

Thank you.

Mirror arms ordered are ok and suitable for purpose.

Parts as advertised, shipping and delivery as estimated. OEM quality. Would certainly recommend and order again.

I required a brake servo for my Range Rover Classic. From such a respected company as Brit car they were very reasonably priced. I was advised after passing my chassis number which servo I needed. Two days later I received it. Great value and service. Thank you

I found the website to be lacking a lot of product information to help determine the correct product I required which was frustrating. I did then use chat but after a wait I then received an email response, after I few emails I finally got the part number I required.

I went back to the website and found three products matching that part number. There was nothing to differentiate the products except brand. one was a genuine OEM part at three times the price of the other two.

I then replied to the email to see which of the two pattern parts were in stock, only to be told they don't hold either in stock.

I placed an order for the more expensive option as it said it would ship faster than the cheaper alternative. I did select the option to receive an alternative product if the one ordred wasn't available.

About 36hours later, I got a shipping notification and I also received a refund for the difference between the price of the two products but no notification as to why.

The next day I receive my order and it was the lower priced product, I then had several emails to say my product had arrived but still nothing about an alternative having been sent. Multiple emails to say the delivery has arrived really are a waste of time, I know it has arrived, it is sat in my kitchen.

Britcar lost marks for an old fashioned website with poor search and filtering, the product information is non existent, I want to be able to compare products to see exactly which I require including product specs. Many car parts websites allow the user to put in their registration number and see the products that fit. They also lost marks for requiring several emails to find the part and then to have to go back to see which they have in stock. Finally the communication if I start a conversation on the chat, I expect the response on chat not to switch to email, I would have also liked to be informed if a substitute product had been shipped.

It wasn't all bad, the delivery was quick, less than 72 hours, they did recommend the correct part, the price was good and although an old fashioned looking website, they do have some good personalisation elements.

I do recommend them and I will use them again

Nice and easy trasaction,well packaged and turned up when expected.Many thanks

Keep up the good work and stay safe