Britain Airport Transfers Reviews 

194
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, professional staff who go above and beyond to assist with luggage and ensure smooth, comfortable airport transfers. Many people note that the drivers always arrive early and provide a safe, pleasant ride to the destination. People consistently highlight how easy the booking process is, noting that office teams communicate clearly and respond quickly to requests. Travelers also love the clean, well-maintained vehicles and mention that the prices remain extremely competitive and fair. Because of this consistent reliability, users are eager to recommend the service and book again for future trips.

What people talk about most

Service

Users describe positive interactions with service, highlighting reliable drivers and smooth airport... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing drivers and office teams as friendly,... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting how simple, fast, and... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that drivers are consistently punctual and... See more

Price

Reviewers mention positive feedback about price, consistently describing costs as very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from Martin from booking for a friend with child, paying in advance, waiting on the phone until payment made and booking confirmed. Explained how airport transfer works on return... See more

Rated 5 out of 5 stars

Booked vehicle when in Ireland for collection from Luton . 5 passengers and luggage. So easy and very reliable. We knew upfront our cost. We were kept informed of vehicle and driver details. Lovely cl... See more

Rated 5 out of 5 stars

Ordered a return journey to Luton which went off exactly as required. Collecting cab arrived early and cab back from airport within 5 minutes of calling for it. Very happy with this service which was... See more

Rated 5 out of 5 stars

I used this service again as I found them fantastic last 2 times! . They are punctual and deliver a personalised service. Their customer service is impeccable. They take the stress and anxiety out... See more


Company details

  1. Taxi Service

Written by the company

Britain Airport Transfers is a UK-based licensed taxi company that provides taxi booking services across all of the UK. It specializes in meeting both the business and individual needs of its customers. Britain Airport Transfers has an unmatched stature with respect to reliability and premium quality airport taxi service. It has an expert team of professional drivers who ensure 100% customer satisfaction.


Contact info

4.8

Excellent

TrustScore 5 out of 5

194 reviews

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4.8

All reviews

(194)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish!Been reminded of the trip, informed on drivers whereabouts and the driver was polite, curtious and on time. Definitely will recommend and use their services again.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt, responsive and friendly

Prompt, responsive and friendly, I definitely would recommend this service! I have a 2 year old who I travel often with to and from the airport and this cab service always can provide us with the appropriate car seat. I have used this cab service a few times now an it’s always been a good experience.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Stress free start and finish for a holiday

We booked journeys to and from Luton Airport as a stress free start and finish to our holiday and I have to say that is exactly what we got. The drivers for both journeys were on time and pleasant and personable. I will definitely book again for our next trip

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I cannot praise Britain Airport Transfers enough. I & my mother are both disabled & my mother elderly. The driver Tahir had checked our flight & had seen it had come in early & he was already waiting for us in advance of a booking time. He also texted & called to state he had arrived He had a very amiable, friendly attitude. He was so kind & very patient & gentle with my mother. Throughout the journey he ensured our comfort. He made a long tedious journey a great deal better. He had great professional customer service. The whole team during booking online were also tremendously helpful & efficient. The online chat team cleared any questions very quickly & knowledgeable. I highly recommend Britain Aiport Transfers. Their service is very reliable, safe (very hygienic clean cars)& professional. They are also very competitively priced whilst maintaining high standards. Many thanks to them & do not hesitate to book them with confidence.

August 17, 2023
Unprompted review
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Rated 5 out of 5 stars

Reliable firm

I have used this firm 5 or 6 times in the last 2 months to and from Luton and Heathrow airports. Booking on line is easy and the communication through texts about your booking and notification of when the taxi arrives is great. Always on time and any issues the phone is manned 24/7 and in my experience answered promptly. I would highly recommend.

August 16, 2023
Unprompted review
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Rated 5 out of 5 stars

Taxi

The driver was waiting - excellent communication and very helpful. Good price - highly recommended.

August 14, 2023
Unprompted review
Rated 1 out of 5 stars

Not even worth 1 star

Not even worth 1 star! Worst taxi service company ever, avoid at your cost.
An hour late for pick up to Heathrow T3, had to get another company to get me there on time. They are happy to take your money, complained but they don't even reply.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

The best airports taxi service

Great service, which I've used several times to and from my home to Heathrow airport. Always on time and always with very good, polite and helpful drivers.
Customer service also very good, keeping the customer informed regarding the booking, driver contact details and whereabouts.

August 12, 2023
Unprompted review
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Rated 5 out of 5 stars

Efficient service

Efficient service, made the transfer to the airport as stress free as possible! Reasonable prices too considering there was 6 of us plus countless bags and suitcases

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Happy with the service

The driver contacted us the day before to introduce himself and confirm collection point and time. He arrived promptly on the day and was polite and professional. Would use again.

August 12, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable and extremely helpful

I’ve used this company before and they have always been good, but this time I asked them to defer my pick up from Heathrow due to a flight cancellation and they were great. It was easy to email and update them on a changing situation and the revised pick up went very smoothly.

August 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Good Service

Used this company for the first time and
Will definitely use again very reliable and efficient .
Thanks

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Would certainly recommend

Booking was nice and easy. The driver arrived on time, and with the confirmation email and texts it took the stress out of getting to the airport for my holiday. Would certainly recommend.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Good, efficient, easy service to use

I was very satisfied with the service. The booking was very easy online. In fact, I was able to change my arrival time while I was in flight from United States to England and the driver was able to come earlier. The driver was very good and the car was clean. I thought the price was reasonable as I have used a car service from Heathrow to Bedford in the past I would definitely recommend and use the service again.

August 8, 2023
Unprompted review

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