The Britannia Coin Company Reviews 

203
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service and securely packaged products that consistently arrive in pristine and immaculate condition. Buyers also mention the competitive prices, helpful customer service, and the extensive selection of rare items available on the easy website. Consumers regularly emphasize the exceptional quality of the coins, noting that items match their descriptions perfectly and arrive without delay. Some people were dissatisfied with valuations when selling items to the business, noting that the final offers were significantly lower than initially expected and leading them to seek alternative dealers.

What people talk about most

Product

Customers had positive experiences with product, noting that items arrive promptly, are very well packaged,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that shipments arrive... See more

Service

Consumers find service to be positive, highlighting fair pricing, prompt dispatch, and excellent... See more

Price

People report positive experiences with price, highlighting that costs are fair, transparent, and very... See more

Quality

Customers consistently note positive experiences with quality, praising items as pristine, accurately... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I seem to be buying my last few items, whether it be single coins or annual sets, from Britannia. I get what I ordered (which is always a good start), and what's advertised more importanly. The orders... See more

Rated 5 out of 5 stars

Recently bought some pieces from Britannia and im really happy with what I got: there were multiple orders over the last few weeks and they were delivered within a couple of days of ordering. The silv... See more

Company replied

Rated 5 out of 5 stars

Have had about 6 or 7 coins this year from Britannia and they are excellent to buy from had no problems at all on each and every purchase Really fast and secured delivery packaged in original boxe... See more

Company replied

Rated 5 out of 5 stars

Have bought 4/5 coins from Brittania in the last few months as they always have a good selection of coins and at reasonable prices. The site is easy to use and payment is secure and straight forward... See more


Company details

  1. Coin Dealer
  2. also in
  3. Antique Store
  4. Art & Antiques
  5. Gold Dealer
  6. Metalware Dealer

Written by the company

Specialist coin dealers based in Wiltshire. We sell collectable coins online to UK-based and international customers, but we also have a showroom in our hometown of Royal Wootton Bassett. If you are looking to sell your coin collection for a fair price, we offer a tried and tested postal service as well as a secure valuation centre where you can speak with our coin experts in person. Look out for our TikTok and Youtube channels in your feed with videos on new Royal Mint releases, historic currency and rare coins.


Contact info

4.8

Excellent

TrustScore 5 out of 5

203 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(203)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceeded expectations

Excellent service with fast delivery of product. Quality of secondary market item purchase far exceeded my expectations. Pleased to use this company in the future.

October 16, 2025
Unprompted review
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Reply from The Britannia Coin Company

Thank you for your five-star feedback, Jamie - we're pleased you have found our pre-owned coins to your liking. Lookign forward to doing business with you again, best wishes, Kim @ BCC

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Rated 1 out of 5 stars

Don't buy or sell to them

I bought a coin from the company for £495 – it was sold as “Aethlered II Helmet Type Wulfwine London”. This was 8th February 2023.
In October 2025 I wanted to sell it back to them. They offered me £110 for “Alfred II” coin, not an Aethelred coin. When I queried this, I was told that the valuer had handwritten the valuation, and the email sender had misread it. This seems extremely careless.
When I queried the price, they said they’d get another valuer to look at it and “I will be in touch by the end of the week”. That would have been 10th October, but still no communication.
I saw a similar coin recently on their website also for £495. I understand that companies need a decent mark up in order to make a profit, but the difference between £110 and £495 is huge.
I’ve bought sovereigns from them in the past, till I discovered coin companies that offer better prices and at least as good service.
I don’t recommend.

October 2, 2025
Unprompted review
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Reply from The Britannia Coin Company

Hello Jane,

Thank you for taking the time to share your experience. I am very sorry that your recent attempt to sell your coin back to us has been disappointing and that our communication has fallen short of expectations.

You are absolutely right that the misreading of the handwritten valuation was careless, and I apologise sincerely for the confusion this has caused. We have already reviewed our internal process to make sure valuations are recorded and checked more clearly going forward.

We also appreciate your feedback on pricing. Our offers are based on current market conditions and, for hammered coins, assessment by an external specialist. That said, we understand how frustrating it must feel to receive a much lower offer than anticipated.

As context, we now seldom buy or sell hammered coins, as the full-time member of staff who specialised in this area has retired. This means our valuations in that category are more limited than they once were.

I am sorry again for the experience you have had, and I appreciate the opportunity to learn from it. We are grateful for your past custom and hope that, despite this issue, you will consider us again in the future when purchasing modern proof or bullion coins, where we continue to offer competitive prices for both buyers and sellers.

Best wishes, Kim @ BCC

Rated 5 out of 5 stars

I have had a few coins recently and…

I have had a few coins recently and always good service, prompt on time delivery, competitivley priced, and free delivery

September 30, 2025
Unprompted review
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Reply from The Britannia Coin Company

Thank you for your five-star feedback. We really appreciate your business. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Excellent

Excellent, item as described

October 7, 2025
Unprompted review
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Reply from The Britannia Coin Company

Thanks for your custom, Tony, and thanks for your 5* feedback. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Bought 2025 half proof sovereign

Bought 2025 half proof sovereign
Arrived very quickly package well very very happy with the coin. I’m very happy with Britannia Queen Company service looking forward to my next purchase with them.

October 1, 2025
Unprompted review
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Reply from The Britannia Coin Company

It's great to hear that you're so happy with your coin Andrew. Looking forward to doing business with you in the future. Best wishes, Kim @ BCC

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Rated 5 out of 5 stars

My first time buying from Britannia coin company

My first time buying from BCC very happy with my Sovereign spoke to a lady called Jo before ordering who was very helpful & knowledgeable and made my purchase very easy will definitely be buying again great company

September 30, 2025
Unprompted review
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Reply from The Britannia Coin Company

We're really grateful for your review, Mr Norrie, and we'll be sure to pass on your kind feedback to Jo. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Ordered 3 American Silver eagles from…

Ordered 3 American Silver eagles from specific years, arrived next day, excellent condition.

September 25, 2025
Unprompted review
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Reply from The Britannia Coin Company

Colin, it's great to hear you're pleased with your Eagles. We hope you'll consider ordering from us again. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Queens Beasts

Top Coins, top prices

September 29, 2025
Unprompted review
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Reply from The Britannia Coin Company

We might start using 'Top Coins, Top Prices' as our tagline Christian! Thanks for the five-star feedback. We really appreciate it. Best wishes, Kim @ BCC

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Rated 5 out of 5 stars

Great service and good prices.

Lovely clean coin, exactly as described and delivered quickly. Very happy with the service.

September 17, 2025
Unprompted review
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Reply from The Britannia Coin Company

It's great to hear you're happy with our service - thank you for your five-star review. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Great company

Great company, competitive prices quick and easy order and delivery.

September 3, 2025
Unprompted review
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Reply from The Britannia Coin Company

We're really grateful for your 5* review, Alyson. Thanks for ordering from our webshop. Best wishes, Kim @ BCC

Rated 4 out of 5 stars

Really good company

Really good company. Good range of stock. Quick delivery. Never had a problem so far. Slightly higher premium than other, but probably get a bit more service for your money. Recommend.

September 24, 2025
Unprompted review
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Reply from The Britannia Coin Company

Thanks for your review, Andy. We really appreciate your recommendation. Our premiums do include free delivery for UK customers, which generally means you save overall, but I'll definitely pass on the feedback and see what we can do. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

1st rate service

1st rate service. great product at reasonable price

September 11, 2025
Unprompted review
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Reply from The Britannia Coin Company

It's great to hear you appreciate our products and our prices, Patrick. Thank you for your review. Best wishes, Kim @ BCC

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Rated 5 out of 5 stars

Easy to order and arrived quickly

Easy to order and arrived quickly. The coin was good quality for the value.

September 12, 2025
Unprompted review
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Reply from The Britannia Coin Company

We're really grateful for your 5* review Gray - straightforward ordering, good value and quick delivery is what we aim for. Best wishes, Kim @ BCC.

Rated 5 out of 5 stars

Another great purchase to add to our…

Another great purchase to add to our collection. Quick delivery. Would recommend.

September 11, 2025
Unprompted review
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Reply from The Britannia Coin Company

Thank you for the recommendation Mrs Grimes - its a pleasure to help you build your collection. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Great coins from BCC

I have purchased coins from Britannia Coin Company on several occasions and their service has been first rate with quick delivery. The coins are in superb condition and I'll continue to buy from them

September 17, 2025
Unprompted review
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Reply from The Britannia Coin Company

Thanks for leaving such a kind review - I'll be sure to pass on your 5* feedback to the team here. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Absolutely one of the best experience…Britannia Coin Company champion of coins

Absolutely one of the best experience I've had, this is my first time using them and such a pleasant experience. I sent my coins off to them and the very next day they came back to me, such quick, efficient and excellent service. I would definitely recommend them to my friends and family and even strangers if they asked. Chantelle @BCC thank you for you excellent service.

August 19, 2025
Unprompted review
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Reply from The Britannia Coin Company

Pips, thank you for your kind review. We've worked hard to make sure our coin buying service is fast and straightforward, and its great to see this working for our customers. I'll pass on your feedback to Chantelle and the team. Best wishes, Kim @ BCC

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Rated 4 out of 5 stars

A great company

Kimberly will treat you fair & well, very diligent & helpful, sister company have resolved their error, & supplied assurance it will not reocur.

After chatting with Kimberly, have once again revised my feedback, as sister company are more at fault. Update on last purchase it supplied me a flyer of its association with RWB auctions, This was a bad advertisement resulting in change to review. A great company, to deal with never any problems, will continue to use & have noticed coins for sale alot cheaper than eBay and no fakes unlike eBay where a lot are.

September 2, 2025
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

Update 29 Sep 2025 - Hello Neal, I'm going to leave our original reply below, but I do want to check in about your update. We don't generally put flyers into our parcels for our sister company, RWB Auctions, and we're not quite sure what you have received that's caused you to change your score. If you have time to send a photo of the bad flyer or describe it to our customer service team via coins@britanniacoincompany.com we would be very grateful - it will help us look into the matter. Best wishes, Kim @ BCC

It's great to help you build your collection, Neal. If there's anything particular that you're looking for that you don't see on our website, please do reach out - we may be able to assist. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Great customer service fabulous choice…

Great customer service fabulous choice and pricing super fast delivery

September 1, 2025
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

John, we're really grateful for your fantastic five-star review and hope you'll choose to shop with us again. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Order three times for kilo of 1920,s…

Order three times for kilo of 1920,s coins, fast delivery and coins as described
Thanks

August 16, 2025
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

It's great to hear you're enjoying our pre-1920 kilo products, Simon - thanks for the review! Best wishes, Kim @ BCC

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