Britcubes 

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Rated 5 out of 5 stars

Before purchasing, I emailed Britcubes asking for recommendations. The company responded in a timely manner with three suggestions. My order was processed quickly, and the cubes despatched by 1st... See more

Rated 5 out of 5 stars

This website was sensational, I spotted a price that was more expensive than another websites' and Joe after five minutes emailed me saying he would match the price to the cheaper price i found and o... See more

Company replied

Rated 5 out of 5 stars

Britcubes is a brilliant store and I've now ordered from them three times. The correct products have always arrived in great condition and exactly as described. Both my previous orders have arri... See more

Company replied

Rated 5 out of 5 stars

Delivery processed in a day and arrived the next - couldn't ask for anything better. Owner left a lovely message in the box, with some free cube-stands as a gift! I appreciate that all the packaging... See more

Company replied

Company details

  1. Toy Store
  2. Children's Toys Store
  3. Game Store
  4. Hobby Store
  5. Internet Shop

Information provided by various external sources

The home page of BritCubes, the definitive UK Cubing store. We offer a wide range of speed cubes and puzzles, shipping throughout the UK and the world. We stock all the latest cubes from brands such as Moyu, QiYi, GanCube and more.


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All reviews

(107)

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Rated 5 out of 5 stars

Absolutely Superb!!

Absolutely Superb!!
I ordered for the first time here to check out different UK stores, and the customer service was great as well as the note received with the parcel :)
The prices were so cheap and had everything I needed, and I cannot wait to order again.

February 1, 2020
Unprompted review
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Reply from Britcubes

Thank you so much, looking forward to seeing you again!

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Rated 5 out of 5 stars

Great store and service.

I recently contacted Britcubes looking to buy my first ever cube.
I was after a specific model that I had researched. After chatting with Joe though he recommended that for my beginner ability a different cube would probably be better for me to handle.
He was absolutely right as the one I have does feel a little ‘slippery’ and I’m sure the other would have been excessive for me.
The cube he recommended was also considerably cheaper than the one I was originally looking at so very good, honest service. :)

The postage was reasonable and very speedy.

No complaints at all and I would fully recommend the store and will definitely buy here again if I purchase another cube as this is a small company working hard that deserves the business.

The cube I purchased was; YJ Yulong V2 M.

January 28, 2020
Unprompted review
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Reply from Britcubes

Thank you very much for the review - really appreciate it!

Rated 5 out of 5 stars

Great UK Cube Store

The item on BritCube are well priced and the delivery was amazingly quick.

I would deifietly buy from them again.

January 28, 2020
Unprompted review
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Reply from Britcubes

Thanks very much!

Rated 5 out of 5 stars

Astonishing Customer Service

Delivery processed in a day and arrived the next - couldn't ask for anything better. Owner left a lovely message in the box, with some free cube-stands as a gift! I appreciate that all the packaging is eco-friendly, too.

Great website, great selection of cubes, great service! I don't see why anyone, especially those living in the UK, would order elsewhere!

January 14, 2020
Unprompted review
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Reply from Britcubes

Thanks very much for taking the time to write this, really appreciate it.

Rated 5 out of 5 stars

Fantastic Service

The Good:

I ordered the GTS WR M and a budget Megaminx and Pyraminx. Ordering on a Friday night I was shocked to see that the order had been processed and sent on Saturday morning. I mention this because other shops don't operate on a Saturday which means I'd have had to wait until Monday for my order to be shipped.

On Monday morning I received the parcel, the package was all intact noting to complain about. I notice that my details were written on the package rather than printed which is when it hit me that the store was so little. The handwritten details along with a note in the box is a nice personal touch and displays how much the owner cares about your custom.

The prices are either the same as other stores or lower adding to this discount codes can be used for money off. Also, bio-degradable packaging peanuts!

Edit: The new website maintains a compact layout with a less cluttered feeling. The colour palette has not changed but the use of the colours maintains a professional look while still being easy on the eyes and exciting. The filters that can be applied when browsing products are easy to find and understand which is my favourite improvement especially the difficulty filter when looking at non-WCA puzzles.

The not so good:

Navigating the online store can be a little bit of a drag. The addition of some filters that can be used to sort the product would be amazing. (The site has now been revamped you can see my edit above)

The store has a fantastic range of puzzles, but no puzzle lube which is a little disappointing. Even the basic lubes would be nice so I can order everything from one place.

I'll definitely order from Britcubes again the personal touch really shows me that the owner cares about my items and custom. However, I look forward to the day that this store stocks accessories.

January 14, 2020
Unprompted review
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Reply from Britcubes

Thanks so much for this review, I'm hoping people find it very very informative. I also thinks it's very fair - you would be correct that we're fairly small - I still run this business from home, although we're steadily growing now.

We've got a new store coming and I'm hopefully getting at least some lubricant ordered in shortly, so that should make things even better. Thanks again, hopefully see you soon.

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Rated 5 out of 5 stars

Ordered from the Netherlands and could…

Ordered from the Netherlands and could not be happier. Shipping was fast, prices were fine and packaging was good. I will certainly come back to order some more cubes that I cannot solve in a decent time. ;-)

January 10, 2020
Unprompted review
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Reply from Britcubes

Thanks so much for the review, and very glad that The Netherlands shipping worked out ok!

Rated 4 out of 5 stars

EXCELLENT!

Real website unlike speedcubestore.co.uk which is a scam. Easy order now waiting for my order. Order confirmation received within seconds

December 23, 2019
Unprompted review
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Reply from Britcubes

Sorry to hear about your experience with speedcubestore. They are china based but this can be unclear on their site. I hope you were very happy with you experience with ourselves!

Rated 5 out of 5 stars

Great company

Great company, excellent service , quality products , would buy from them again

November 29, 2019
Unprompted review
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Reply from Britcubes

Thanks so much for taking the time to write this - means a lot!

Rated 5 out of 5 stars

Excellent

Excellent. Easy ordering process, quick delivery, well packaged. Ordered Thursday evening. Despatched Friday morning. Received Saturday morning. Thanks Joe

November 23, 2019
Unprompted review
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Reply from Britcubes

Thanks very much, glad it arrived quickly.

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Rated 5 out of 5 stars

Good website

Perfectly worked out website, looking froward to my cube!!

November 21, 2019
Unprompted review
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Reply from Britcubes

Hope it all arrived ok!

Rated 5 out of 5 stars

Good service, good quality

Ordered a 4x4, good service and really pleased with the quality of it. 3 more cubes on the way for Christmas, really recommend this store.

November 14, 2019
Unprompted review
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Reply from Britcubes

Thanks so much!

Rated 5 out of 5 stars

Highly recommended.

I found Britcubes via ads on (that popular social media site) and went to them to replace my low-quality 4x4 which had jammed up and my similar quality 5x5 which was not helping my solve times. Ordered a 6x6 and 7x7 at the same time.
The website is well laid-out and products are easy to find. Shipping costs are extremely good value and have a very simple price structure.
My cubes arrived well-packaged in short order - I was very impressed with the prompt service, and will certainly be using Britcubes again when it's time to upgrade the 6x6 and 7x7 (and for any other puzzles that may take my fancy)

November 7, 2019
Unprompted review
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Reply from Britcubes

Thank you very much for taking the time to write this, really appreciate this!

Rated 5 out of 5 stars

Fast delivery, great product!

My son is over the moon with his cube and has given me a list of more cubes he wants for Christmas! He is now solving them in under a minute. I will definitely order again. Very speedy delivery.

November 1, 2019
Unprompted review
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Reply from Britcubes

Thanks so much!

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Rated 5 out of 5 stars

Really Good

Really good Quality, Customer service, and shipping times.

October 31, 2019
Unprompted review
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Reply from Britcubes

Thank you very much!

Rated 2 out of 5 stars

Not good

I nevr leave revews but ruined friends birthday awful service - broken cube and opened the replacement and tried it. cant give a friend a open gift. 2 stars

update:

Hi I don’t need excuses from u. It was not good service and the products were not fit for purpose (1st broken and 2nd not new.) please do not tell me my friend would have been happy with it. Imagine buying something you expect to be brand new and that somebody else has already opened and rummiged thru.

October 30, 2019
Unprompted review
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Reply from Britcubes

Hiya,

Really sorry you feel this way! As explained in email correspondence, due to the first item being broken on arrival, I felt it best to check the replacement that I sent out to make sure there was no damage to it. The cube was still in brand new condition and I’m sure your friend would have been happy with. The replacement was actually sent within 30 minutes of your email - pretty quick service in my opinion and I certainly tried my best to get things out to you as swiftly as possible in time for the birthday. We then discussed sending a further replacement - but I explained due to our refund and return policy we’d have to wait for you to return the two items already sent before sending out any replacement. I hadn’t received a response from you since then, or the cubes back, so hoped things were ok for you! However, if you are able to return to items sent out I’d be happy to process a full refund to get this rectified.

Edit: once again - I’m very sorry you weren’t happy with the items, and I was still in email contact with you to get this rectified and it’s unfortunate we couldn’t get something more amenable sorted out between ourselves. However, if you send them back I am very happy to process a full refund which is the least I can do, I’ve emailed the return address.

Kind Regards, Joe

Rated 5 out of 5 stars

Would recommend

It came after about 3 days. The cube was really good and really smooth. This store is one of the best in the UK.

October 21, 2019
Unprompted review
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Reply from Britcubes

Hiya,

Thank you so much for taking the time to write this review - really means a lot! Really glad it arrived quickly and in good condition!

Kind Regards, Joe

Rated 5 out of 5 stars

The best prices and the best service of…

The best prices and the best service of any cube store. Cubes were shipped really quickly even though I ordered late at night on a weekend. Very well packaged and included a nice handwritten note.

October 21, 2019
Unprompted review
Britcubes logo

Reply from Britcubes

Hiya,

Thank you so much for taking the time to write this, and really glad you enjoyed shopping with BritCubes! Hope to see you again shortly :)

Kind Regards, Joe

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Rated 4 out of 5 stars

fast delivery time

fast delivery time, good selection of high quality puzzles, only thing stopping from being 5 stars is a lack of accessories like lube and timers

October 19, 2019
Unprompted review
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Reply from Britcubes

Hiya,

Thank you very much for your review - were always looking to add new products but we understand we don’t have the budget of the larger stores! Onwards and upwards :)

Kind Regards, Joe

Rated 5 out of 5 stars

A well laid out website

A well laid out website, easy on the eyes and simple to use. The delivery was very prompt. Great site.

October 18, 2019
Unprompted review
Britcubes logo

Reply from Britcubes

Hiya,

Thank you so much for leaving this review and taking the time to write it. Really means a lot :)

Joe

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