Ordered these gorgeous panels. They arrived exactly when promised. Great packaging. Company rang me within ten minutes of ordering to confirm a delivery date was ok. Super service all round. Can’t wai... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
recently purchased concrete wall panels and I’m genuinely impressed with the quality and finish. The panels arrived well‑packaged, with no chips or cracks, and the delivery service was fast and reliab... See more
Company replied
Easy to order, quick delivery and well packaged. Also great price! I absolutely love my new chimney breast. Mostly these panels go on flat walls but I got my husband to do the chimney breast and he di... See more
Company replied
Excellent. Decent quality wall cladding panels and good service. Initially I selected delivery bit they said it would take 4 days and they're fairly local (Oldham), so I emailed and arranged pickup in... See more
Company replied
4.3
Excellent
19K reviews
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Really happy so far
Really happy so far. Delivery was quick, everything arrived well packaged and the quality looks great. Looking forward to getting it up. Would definitely recommend based on my experience so far.
August 5, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you for your kind feedback. We’re pleased to hear your delivery arrived quickly, well packaged and that you’re happy with the quality of your panels. We hope the installation goes smoothly and appreciate your recommendation!
Great product good quality
Great product good quality. Would definitely buy again
August 6, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you Christopher for your review! We’re delighted to hear you’re happy with the quality of your panels and we really appreciate your support. We look forward to welcoming you back again.
The panels were delivered on time with…
The panels were delivered on time with a great tracking feature following the driver. Well packaged and as described. Easy and light to work with. We are very pleased with the result, the feature wall looks stunning.
August 4, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you Sharon for your fantastic review! We’re delighted to hear your panels arrived safely, were well packaged, and that you found them easy to work with. It’s great to know your feature wall looks stunning — we really appreciate your support.
Reply from Britishhomesdirect
Thank you Shiva for your fantastic feedback! We’re delighted to hear you’re happy with the quality of our panels. We really appreciate your recommendation and support.
Excellent communication
Excellent communication, quick delivery and a great product at a reasonable price .
August 6, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you so much for your fantastic review! We’re delighted to hear you had a great experience with our communication, delivery service, and products. We really appreciate your support and hope you enjoy your new panels.
Website was easy to navigate
Website was easy to navigate. Yet to put panels on wall yet but happy with product that I have received. Driver Alfie was very professional and helped my husband carry them into the house. Overall very impressed and will definitely be ordering from them again.
August 6, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you, Victoria, for your lovely feedback. We’re pleased you found our website easy to use and that you’re happy with the quality of your panels. We’ll be sure to pass your kind words on to Alfie for his professional and helpful service. We look forward to helping you again in the future!
gorgeous panels
Ordered these gorgeous panels. They arrived exactly when promised. Great packaging. Company rang me within ten minutes of ordering to confirm a delivery date was ok. Super service all round. Can’t wait to add them to my decorating project. Easy to use website too and a great choice of panelling.
July 31, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you Joanna for your lovely feedback! We’re so pleased to hear your panels arrived as promised and that you were happy with the packaging and service provided. We hope your decorating project turns out amazing and appreciate your kind words about our website and team.
Good quality
Easy to order, good value for money, good delivery easy to install
August 6, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you for your review! We’re glad to hear you found our products good value, easy to order, and simple to install. We hope you enjoy your new panels.
Ide shop elsewhere
Firstly on there website it says delivery 3 to 10 days. Took them 15 days to deliver. Simply not on when you plan things to coincide with each other.
The pannels are what they are for the price there somewhat alright but don't expect amaizing. Only front face was laminated and that was paper thin and you can actually peel the laminate off.
The LED Kit is to be avoided.
Doesn't fit in groves of pannel and cant glue it at the trunking is silicone. The led trunking is not black more like a dear grey and can be seen when lights are off. The power driver for the lads gets very hot. This led kit screams China crap. Really not impressed with the led kit at all.
Oh yeah and after you get ur order you get a text
Leave us a positive review and we will issue you with an instant £10 refund.
Now if a company has to bribe to give positive review it says it all.
Edited due to lies from britishhomesdirect.
Changed to one star. For above issues and saying they don't bribe feedback. Trust pilot please contact me I have screenshot of text from this company which reads "Leave us a positive review and we will issue you with an instant £10 refund."
This is directly copy and pasted.
I tried yo be as honest and fair. But to say I lie when I have proof via screenshots of there bribe to leave a positive feedback this is poor. Nobody can trust the favourable feedback due to them offering money for the positive feedback.
Trust pilot please contact me for proof of this.
August 4, 2026
Unprompted review
Reply from Britishhomesdirect
Hi Mike,
Thank you for taking the time to leave such detailed feedback. We're sorry to hear that your experience did not meet your expectations.
We understand your frustration regarding the delivery time. While we aim to deliver within our advertised timeframe, we appreciate that delays can be disruptive, especially when you've planned other work around your order. We're sorry for the inconvenience this caused.
We're also disappointed to hear your comments about the panels and the LED kit. This certainly isn't the experience we want our customers to have. We'd really appreciate the opportunity to investigate the issues you've raised regarding the finish of the panels, the LED channel, and the driver unit becoming hot. If you could contact our customer service team with your order number, we'll be happy to review this with you and work towards a suitable resolution.
Regarding your comment about the £10 text message, we'd like to clarify that we do not offer refunds in exchange for **positive** reviews. Any promotional offer is for leaving an **honest** review, whether your experience is positive or negative, and customers are never asked or expected to leave only favourable feedback.
We genuinely value all customer feedback as it helps us improve our products and service. Thank you again for sharing your experience, and we hope you'll allow us the opportunity to look into these concerns for you.
Very good
Very good, products came quickly and are good quality. Would buy these again
August 6, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you for your feedback! We’re pleased to hear your order arrived quickly and that you’re happy with the quality of the panels. We look forward to welcoming you back again
I ordered my panels and then got a text…
I ordered my panels and then got a text to say when they would arrive. They were delivered this morning by a helpful delivery guy and all good. Thank you.
August 6, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you Claire-ann for your review. We’re happy to hear your panels arrived safely and that our delivery updates helped keep you informed. We hope you enjoy your new wall transformation!
Great price
Great price, delivery was easy to follow.
But a little disappointed with the delivery man leaving the panels leaning over my front door, I had to drag them over my front step because I couldn’t pick them up
August 6, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you for your feedback. We’re pleased you found the delivery easy to follow and hope you’re happy with your panels. We appreciate your comments regarding the delivery placement and will continue working to improve the overall experience.
Absolutely delighted with our new…
Absolutely delighted with our new panels. Delivered as scheduled, one panel slightly damaged but have been offered replacement or a discount. Great quality and our bedroom looks amazing!
August 6, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you Lydia for your lovely review! We’re delighted you’re happy with your new panels and that our team was able to offer a suitable solution for the damaged panel. We hope your bedroom looks fantastic once completed!
The whole experience
The whole experience was seamless from ordering through delivery, the product is now on my media wall and looks fantastic , totally satisfied with the whole experience.
August 6, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you Gordon for your kind words! We’re thrilled to hear your experience was seamless from ordering through to delivery and that your media wall looks fantastic. Enjoy your new panels!
So good so far
So good so far, delivered really well. All boxes are fine and contents perfect. Will hang up at the weekend.
August 6, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you Sean for your review. We’re pleased to hear everything arrived safely and in perfect condition. We hope you enjoy installing your panels this weekend!
Great customer service
I ordered the Acoustic multi width panels. They are good quality and look great. Great customer service. I needed urgent delivery - I called customer service and the agent I spoke to said he couldn’t promise but would try to get my panels on the next delivery van. He did and panels arrived just in time.
July 2, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you Jai for your fantastic feedback! We’re glad our team could help with your urgent delivery request and get your panels to you in time. We hope you enjoy your acoustic panels!
Excellent delivery very good panels
Excellent delivery very good panels
August 6, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you Mark for your review! We’re delighted to hear you were happy with the delivery service and quality of your panels.
Great product
Great product, I love every bit of the colour and size. Great delivery also and the customer service the driver render was top notch.
August 6, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you for your great feedback! We’re pleased you love the colour and size of your panels and had a positive delivery experience. We appreciate your support.
Used these before and just had my…
Used these before and just had my second order dropped off.
I’ll be back for another order.
August 6, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you Stephen for returning to us for your second order! We really appreciate your continued support and look forward to helping you with your next project.
Great selection of wall panelling
Great selection of wall panelling, affordable, easy to order and delivered very promptly. Have yet to install the panels they look great and exactly what I wanted at a very good price. Will definitely recommend to others. Delivery guy was very polite would have been good to know roughly when he was arriving.
August 5, 2026
Unprompted review
Reply from Britishhomesdirect
Thank you Elaine for your wonderful review! We’re pleased you found our selection, prices, ordering process, and delivery service to your satisfaction. We hope your finished project looks amazing!
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