Brushy Mountain Bee Farm Reviews 4,327

I would have given 5 stars but on my orders there was things not in stock, I changed my order to similar item so I didn,t have to wait on my order.’

Order takes too long before even getting processed. As far as getting what is being ordered they always been accurate.

Great communication, highly recommended!

Excellent products at reasonable prices, with wonderful service. Every piece of equipment has given me outstanding performance. Keep up the great work.

Other than waiting six weeks instead of the two weeks as promised, everything was great. Had a box that was damaged and it was replaced in two days. If they had half stars, I would have given 4.5 stars.

We have purchased twice from Brushy Mountain Bee Farm. The first time was two years ago. The weather here in Oregon was cool and rainy for nine days after the bees' arrival. On the 10th day, they all flew off. We did not complain, thinking that sometimes these things happen.
When we bought from them this time, there was a storm coming, it had been in the news for days. Pick up day was the day of the storm, with high winds, cold and rain. We picked them up anyway, since the company said "pick up that day or lose your money." It was COLD, and rained for two weeks straight after the bees arrived. They all died. I e-mailed to complain, and reminded Brushy Mountain that accurate weather predictions are available for more than a month in advance. They should have rescheduled the date, and did not. When they finally called me, they claimed the storm just "rolled in" and that they had only 12 hours notice. Apparently they never listen to the news, or check weather predictions. We have spent hundreds of dollars with them, bee jackets, veils, tools, pollen patties and two packages of bees. Yet all they offered was to sell us a nuc for $90! And of course, since we have a top bar hive, there is no guarantee a nuc would even work. Not wanting to throw good money after bad, we declined. Then he said maybe they could come up with some bees for us, at "the end of the season." Right, when they don't have enough time to build comb and gather food before winter comes in. We were appalled at the lousy customer service, after spending so much money. They should survey everyone who picked up bees that stormy day in April. I would be surprised if even 50% of them survived. And if yours didn't, don't expect any help from this company!

Ordered a lg mason bee package, order was charged to my credit card. Approx. 5days later a package arrived with my bees only and a letter stating mason bee house is on back order and will arrive in 2-3 weeks. After a month later and receiving my credit card statement for the full package we called inquiring about the rest of the order. We were told the package had been shipped and already delivered. Told the customer representative we were home on the day specified and no package arrived. She stated that she would need to contact ups to check into delivery. She called me back about 5 minutes later saying she looked at the wrong date and that they were out of the house and she would need to contact her distributors in PA. Called me back the following Tuesday to let me know a house was being shipped. When asked about reshipping new bees, she stated they were out of those. We were very excited about starting the bee colony, but just as we feared, after hanging the house upon its arrival and adding the bees, we still have no sign of any activity. Why would you ship live bees with no house to get them started. We are very disappointed with this turn of events.

friendly service and very helpful with questions regarding supplies I was purchasing

The items that I received were of high quality with a fair price. I will definitely use this supplier for future beekeeping needs.

I recently bought bee packages and wax. I went to Brushy Mountain to pick them up. I enjoyed walking through the store and bought some additional items ( wax sheets) and the experience as always was enjoyable and the employees there very helpful. Keep up the great work and keep supporting us beekeepers.

Always a pleasure doing business with them.

Great products and we had a blast at the kids' school art fair. We raised money for the art program. Will definitely use again next year.

Brushy mountain bee farm continues to be my go to for all my bee supplies!

I had an excellent experiance with Brushy Mountain, very helpful and recieved my orders fast and in great condition.

Excellent products and service.

I like Brushy Mountain frames and they are always very helpful if I have a question on an order. They are a big company run like a small one.

Our order arrived earlier than expected. Wooden ware was beautifully packaged and the quality ensures future orders from us.
Thank you!

Great product selection. Quick delivery.

Fact service, every thing shipped in good condition. Reasonable prices.

Very good experience with vendor.
Very bad experience with UPS.