There was someone available on phone (when contact by online failed) to resend my e-ticket, since my my original email was probably hacked, I could not open it to find my eticket. An easily availab... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
First time using it and it all went reasonably smooth. There was some hiccups initially with prices until I realized that it was set to USD, a trap that truly does irritate me when booking air fares.... See more
Company replied
Comparatively Good pricing ..first time in budget air ..was worried when the ticket arrived a bit late ..happy with the service so far..travel date is in December..!
Company replied
Well i get nervous booking online like this so until i ring aircalin and confirm tickets i wont know for sure.
Company replied
Company details
Written by the company
BudgetAir.com.au is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Written by the company
Contact info
4.0
Great
13K reviews
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It was very easy to book my flight
It was very easy to book my flight. Keep up the great work. Thanks
July 24, 2026
Reply from BudgetAir.com.au
We're so happy to hear that booking your flight was a very easy experience for you! We truly appreciate your kind words and positive feedback. We are committed to maintaining our high standards.
Reply from BudgetAir.com.au
We're so glad to hear that our pricing was a key factor in your positive experience with us. We always aim to provide great value.
Jesus died on a cross at calvary⁷ for our sins to be washed away if we receive Him as our Lord and Saviour, now thats important to know.
Well i get nervous booking online like this so until i ring aircalin and confirm tickets i wont know for sure.
July 27, 2026
Reply from BudgetAir.com.au
thank you
Reply from BudgetAir.com.au
We appreciate your positive feedback! We are glad you found our service to be both affordable and efficient.
Reply from BudgetAir.com.au
We're truly happy to hear that you had such a positive experience. Your kind words mean a lot to us!
Reply from BudgetAir.com.au
Thanks! Have a great trip
booking was easy & hassle-free
July 27, 2026
Reply from BudgetAir.com.au
We're so pleased to hear that your booking experience was easy and hassle-free. Thank you for sharing your positive feedback with us!
Always fantastic service.
July 27, 2026
Reply from BudgetAir.com.au
Thanks for your nice words and 5 star review! Have a great trip!
Reply from BudgetAir.com.au
We're glad to hear that you found the process straightforward. We appreciate your feedback.
Reply from BudgetAir.com.au
Thanks for your nice words and 5 star review! Have a great trip!
My name is missing spaces
My name is missing spaces, I have space in between my name but it’s not showing in my eticket, please update
July 26, 2026
Reply from BudgetAir.com.au
Hello Lakshmi,
Thank you for sharing your feedback.
Airline ticketing systems automatically remove spaces, hyphens, and special characters to keep passenger names uniform across international registries. Flight tickets remain valid for travel even when first and surname are merged.
Direct contact will be made shortly to demonstrate the ticket's validity and confirm the booking details.
Kind regards,
Steve
BudgetAir
Reply from BudgetAir.com.au
Thanks for your nice words and 5 star review! Have a great trip!
Watch out for emails being directed to spam
All was processed well although the emailed confirmations were treated as spam by my email provider Optus
July 14, 2026
Reply from BudgetAir.com.au
We're glad to hear that everything was processed well. We understand it's frustrating when emails are marked as spam, and we appreciate you bringing this to our attention. We are looking into ways to prevent this from happening.
Straight forward booking no hassle…
Straight forward booking no hassle great air travel website
July 23, 2026
Reply from BudgetAir.com.au
We are so happy to hear that you found our booking process straightforward and your air travel experience hassle-free. Thank you for your wonderful feedback!
It was easy to follow and quick
July 26, 2026
Reply from BudgetAir.com.au
We are delighted to hear that you found the process easy to follow and quick. Thank you for your wonderful feedback!
Reply from BudgetAir.com.au
Thanks for your nice words and 5 star review! Have a great trip!
My itinerary is not emailed back to me
My itinerary is not emailed back to me. I’m waiting for it.
July 22, 2026
Reply from BudgetAir.com.au
Hello Nghiem,
Thank you for your booking! I'm sorry to hear that you haven’t received your travel documents yet.
I've just resent your travel documents. If you don't see them in your inbox, please be sure to check your SPAM folder or the Promotions tab (if you're using Gmail).
Good to know!
You can view or resend your travel documents anytime by logging into My Account on our website. Once logged in, go to the Documents & Passengers section.
Kind regards,
Mark | Customer Service
BudgetAir.
all went smooth.
all went smooth.
Maybe more feedback once the holiday has been completed successfully fingers crossed.
July 26, 2026
Reply from BudgetAir.com.au
We're so glad everything went smoothly! We appreciate your kind words and look forward to hearing about your holiday.
Reply from BudgetAir.com.au
Thanks for your nice words and 5 star review! Have a great trip!
Reply from BudgetAir.com.au
Thanks for your nice words and 5 star review! Have a great trip!
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