Burd Ward Solicitors Reviews 289

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and professional, making complex processes feel much simpler. Many highlight the excellent service received, noting efficient communication and a proactive approach that kept them informed every step of the way. People frequently commend the customer service for being responsive and supportive, often going above and beyond expectations. However, some people were dissatisfied with the communication, mentioning that it could have been better and that they received negative feedback from other parties involved in transactions. A few other people also felt that their cases were handled unprofessionally, citing a lack of understanding.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted excellent communication,... See more

Based on these reviews

Rated 5 out of 5 stars

Michaela and her team have been truly amazing! We have had a couple of tricky vendors and Michaela has been there on our beck and call any time we need her. As first time buyers, we had no idea what... See more

Rated 5 out of 5 stars

Jane and her team were excellent. We used Burt Ward for both buying a property in November 2024 and selling another property in May 2025. Jane was always contactable and she dealt with any queries... See more

Rated 5 out of 5 stars

Many thanks to Burd Ward for their professional help associated with what was not a straight forward conveyance that involved Power of Attorney and legal charges on the property being sold Matthew... See more

Rated 5 out of 5 stars

The staff were friendly and knowledgeable and made things easier for me as I live 450 miles away from the estate I was dealing with. Always responded to phone calls quickly, and gave me personal appoi... See more


Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Law Firm

Written by the company

Burd Ward Solicitors is a trusted law firm based on the Wirral, proudly serving clients across Wallasey, Birkenhead, and Merseyside. With over 20 years of experience, we provide clear, friendly, and practical legal advice tailored to your needs — whether you’re buying a home, facing a family issue, or planning for the future. We specialise in residential conveyancing, family law (including care proceedings), wills and probate, lasting powers of attorney, court of protection, personal injury claims, and legal services for landlords. Our dedicated team is here to guide you every step of the way with expert advice and a personal touch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

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Rated 5 out of 5 stars

I highly recommend Burd Ward Solicitors…

I highly recommend Burd Ward Solicitors to anyone looking to purchase or sell a property. Michaela and Caitlin ensured the sale of my property was a smooth and efficient process. Communication was excellent and they answered all my questions promptly. I will definitely recommend them to all my friends and family. Thank you Michaela and Caitlin for doing such a fantastic job.

September 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Burd Ward solicitors

Matthew and Sandra were kind and very patient even though I frequently rang up for information. Matter kept me informed from beginning to end, and at the start when my brother had just died he helped me by going through stage by stage what I had to do.I cannot praise them highly enough.

September 25, 2024
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Rated 5 out of 5 stars

Excellent support: Divorce

Burd Ward was the second firm I dealt with during my divorce process. I had been let down by my first, and was left feeling vulnerable and anxious about going ahead. The divorce wasn't straightforward but the Burd Ward team members at all levels were kind, professional and extremely competent. They provided excellent advice and support and I'm very grateful for the care taken.

September 24, 2024
Rated 5 out of 5 stars

Great experience with Burt Ward

I had rang several Solicitors to take on my case. They either couldn't help and some never even got back to me. From the start the team at Burt Ward were helpful, sympathetic and professional. They told me they
would get everything sorted within the deadline at minimum
cost to me. They didn't disappoint. I am so grateful
everything was completed
and would highly recommend

September 13, 2024
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Rated 5 out of 5 stars

First Time Propety Buyer

I used Burd Ward to support in the purchase of a property as a first time buyer and could not recommend them enough. From start to finish Jane was approachable and made everything simple to understand. Her consistent communication and ability to answer questions quickly was invaluable and wouldn’t hesitate to use her expertise again in the future.

August 30, 2024
Rated 5 out of 5 stars

Great Conveyancing …..

Excellent service in every way from Burd Ward - a polite, professional and responsive team. We had total confidence in whatever guidance they gave us. Our sale/purchase wasn’t straight forward but they dealt with each aspect diligently and kept us informed regularly.
From the first enquiry to completion we had excellent service, great advice and we wouldn’t hesitate in using this team again. Would highly recommend Burd Ward.

August 2, 2024
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Rated 4 out of 5 stars

REBECCA WAS FANTASTIC

I found Rebecca to be very helpful and greatly appreciated this help on completion day. Documents were sent over efficiently and queries were replied to promptly.

August 13, 2024
Rated 5 out of 5 stars

Thank you!

Michaela and her team helped me complete on my very first home within 10 weeks of my offer being accepted!

Great communication and advice throughout.

Thank you!

August 12, 2024
Unprompted review

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