Burd Ward Solicitors Reviews 289

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and professional, making complex processes feel much simpler. Many highlight the excellent service received, noting efficient communication and a proactive approach that kept them informed every step of the way. People frequently commend the customer service for being responsive and supportive, often going above and beyond expectations. However, some people were dissatisfied with the communication, mentioning that it could have been better and that they received negative feedback from other parties involved in transactions. A few other people also felt that their cases were handled unprofessionally, citing a lack of understanding.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted excellent communication,... See more

Based on these reviews

Rated 5 out of 5 stars

Michaela and her team have been truly amazing! We have had a couple of tricky vendors and Michaela has been there on our beck and call any time we need her. As first time buyers, we had no idea what... See more

Rated 5 out of 5 stars

Jane and her team were excellent. We used Burt Ward for both buying a property in November 2024 and selling another property in May 2025. Jane was always contactable and she dealt with any queries... See more

Rated 5 out of 5 stars

Many thanks to Burd Ward for their professional help associated with what was not a straight forward conveyance that involved Power of Attorney and legal charges on the property being sold Matthew... See more

Rated 5 out of 5 stars

The staff were friendly and knowledgeable and made things easier for me as I live 450 miles away from the estate I was dealing with. Always responded to phone calls quickly, and gave me personal appoi... See more


Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Law Firm

Written by the company

Burd Ward Solicitors is a trusted law firm based on the Wirral, proudly serving clients across Wallasey, Birkenhead, and Merseyside. With over 20 years of experience, we provide clear, friendly, and practical legal advice tailored to your needs — whether you’re buying a home, facing a family issue, or planning for the future. We specialise in residential conveyancing, family law (including care proceedings), wills and probate, lasting powers of attorney, court of protection, personal injury claims, and legal services for landlords. Our dedicated team is here to guide you every step of the way with expert advice and a personal touch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

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Rated 4 out of 5 stars

Matthew was fabulous

Matthew was fabulous. I'd lost access to my UK bank account due to a mix up over a password and things were further complicated by my living overseas. Matthew liaised with my dad in the UK and organised the things so that I could regain access to my funds.

December 11, 2024
Rated 5 out of 5 stars

Outstanding and reliable probate service

Burd Ward Solicitors have been a great service and support for myself during a tough period of losing my mother. They have not only dealt with handling and distributing my mothers estate quickly (although only slowed down by the Probate registry) but they also handled all interactions sympathetically. Communication and responses have always been quick. And rates charged are reasonable, if not on the side of below the average rate charged. They are a great local firm who I would recommend to anyone looking for a quick and professional probate service. So much so I have entrusted them with also handling the sale of the estate.

December 18, 2024
Rated 5 out of 5 stars

Home in time for Christmas

We were recommended Burd Ward by other FTB and we were so happy with the process. Michaela and Caitlin explained the steps in detail and were so patient throughout with our lack of knowledge around the whole buying process. They also worked to tight deadlines and went above and beyond to ensure that we were in our home in time for Christmas which we couldn't be more grateful about. I'd recommend this company to any FTB!

December 10, 2024
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Rated 5 out of 5 stars

Brilliant Conveyancing

Fantastic service once again, prompt responses to our queries and supportive throughout the house sale/purchase process.

November 1, 2024
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Rated 5 out of 5 stars

Great Service

I received a great service from Burd Ward solicitors. Matthew and Sandra dealt with the estate of my late Stepfather and they were approachable, polite, professional and caring at all times. Ngaire and Rebecca handled the sale of the house and they always took time to explain things, communicated well and the sale was completed efficiently. I was particularly grateful for Sandra’s kindness when I went to the office just before completion, I was due to go into hospital and she was so caring. I would definitely recommend them.

October 29, 2024
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Rated 5 out of 5 stars

Great Company and Feedback

Great Company and Feedback ! 100% satisfied Great excellent and efficient. Thank you all Staff members and hard working, concerning all members of burd Ward i am one happy client take care and have a lovely Christmas and introduction to the new year very much apriciated for your works. Sirs and Madams. Amazing Experience.

October 9, 2024

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