Currys Business Reviews 

4,715
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 1,156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff for providing quick solutions, excellent communication, and guiding them smoothly through purchases and inquiries. Consumers consistently note that customer support representatives are exceptionally attentive, highly communicative, and remarkably efficient when resolving urgent business problems. However, some customers also noted occasional unexpected delays, tracking issues, and communication gaps regarding product deliveries. People also experienced frustrating delivery setbacks and received incorrect product versions or wrong items requiring extensive additional support. A few reviewers additionally mentioned difficulties with contacting store representatives or getting timely responses when issues arose.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their professionalism, helpfulness, and... See more

Customer service

Consumers find customer service to be positive, highlighting professional and efficient assistance from... See more

Service

Users describe positive interactions with service, highlighting efficient, helpful, and friendly support from... See more

Product

Customers had ambiguous experiences with product, reflecting a distinct lack of consensus among reviewers.... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely among consumers.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a Samsung A27 phone on 27.07.26 from Purley Store Staff helpful allowed to make up my mind without freely and patienitently Special thanks to floor manager " Irrus " for technical support... See more

Company replied

Rated 5 out of 5 stars

I made an enquiry about price matching NAS hard drives against a manufacturers lower price and was managed by Isabella from Currys Business Sales team. I could not have asked for a better or more effi... See more

Company replied

Rated 5 out of 5 stars

The entire service I received from Curry's Business was first rate - my call was answered quicky and Isabella was fantastic throughout. She confirmed then updated my details quickly and agreed to a p... See more

Company replied

Rated 5 out of 5 stars

Absolutely Fantastic Service I honestly couldn’t be more impressed with the service I received from Angel at Currys Business. From start to finish, she looked after everything brilliantly and... See more

Company replied


Company details

  1. Computer Store
  2. Appliance Store
  3. Electronics Store
  4. Kitchen Supply Store
  5. Telecommunications Service Provider
  6. TV store

Written by the company

Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.4

All reviews

(4,715)

1,163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Attending Currys of Lowestoft

Attended Currys of Lowestoft with a problem with the keyboard on my laptop and a very nice man called Jack sorted it out for me. As usual I was impressed with the service I get from this store.

August 10, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so pleased to hear about your positive experience with our team member and that your laptop issue was resolved. We appreciate your kind words about the service you received.

Rated 5 out of 5 stars

Hayden Webb Fantastic on the phone and…

Hayden Webb Fantastic on the phone and sorted out my query within 10 minutes via a quick email. The fastest response and resolution I’ve ever had. I had doubts before I used curry’s business but now I feel like they are a business partner I would like to work with more in the future. Keep up the good work Hayden.

August 11, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Thank you so much for taking the time to share your positive feedback about the service you received — it’s truly appreciated! We're delighted to hear we've become a trusted business partner.

Rated 5 out of 5 stars

Polite & very helpful

Lorna from business customer service was very polite from start to finish, understood my needs and the situation i was in and did everything to help me. A real joy to connect with.

August 11, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so happy to hear about your positive experience! It's wonderful to know that our team member was polite, understood your needs, and provided such helpful assistance. We appreciate you sharing your kind words.

Rated 5 out of 5 stars

Always used currys for my business…

Always used currys for my business mobiles customer services is 10/10

August 11, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so happy to hear that our customer service has consistently met your expectations for your business mobiles. We truly appreciate your loyalty!

Rated 5 out of 5 stars

Very helpful and available team

Very helpful and available team, enabled us to quickly select the best product for what we required, and complete our purchase.

August 6, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so pleased to hear that our team was helpful and available, enabling you to quickly select the best product and complete your purchase. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Swift action taken by Francesca when I…

Swift action taken by Francesca when I made a mistake ordering through Curry's Business.

August 10, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so glad to hear that our team provided swift assistance with your order. We appreciate your kind words!

Rated 5 out of 5 stars

Speedy workstation delivery

Currys business Account Manager Daniel Green was great in a recent purchase discussion for business hardware. His communication was quick, efficient and friendly whilst explaining everything well. He advised about products that would compliment what I had already chosen and he arranged delivery and explained timescales involved (which the wider team then over delivered on by having the equipment arrive by lunchtime the following day). The equipment I chose was in stock, which obviously helped, but Daniels speed, and the systems behind him, to process the order ensured a swift delivery. Thank You

August 8, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so pleased to hear about your positive experience with our team and the efficient service you received. It's wonderful to know that our communication and speedy processing led to such a swift delivery. We truly appreciate you sharing your feedback!

Rated 1 out of 5 stars

Poor stock control

Placed order. Paid £20K on credit card to secure stock at Friday lunchtime under advisement from acc manager.
Monday: stock unavailable cannot complete order.
Multiple emails required to initiate a slow refund and credit notes arrived instead requiring further clarification.

July 31, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning,

Thank you for leaving us a review, I am sorry to see you have had a poor experience with us.

Please can you contact getintouch@business.currys.co.uk with your account code, sales order number and the issue you are facing so I can look into this for you

Thank you

-Danielle

Rated 1 out of 5 stars

very bad experience with installation

very bad experience with installation. twice faulty installation and could not fix it so will not use them again

July 27, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning,

Thank you for leaving us a review, I am sorry to see you have had a poor experience with us.

Please can you contact getintouch@business.currys.co.uk with your account code, sales order number and the issue you are facing so I can look into this for you

Thank you

-Danielle

Rated 5 out of 5 stars

We are a new business customer

We are a new business customer, undertaking a procurement process to find a new supplier for our company. Matthew Richardson helped us along the way. From initially making contact to ordering was less than 24 hours, and we received our order the very next day! Brilliant support from Matt and super easy for us to select Currys Business because of it. Thanks so much!

August 7, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're delighted to hear about your positive experience with us, especially during your procurement process. It's wonderful that our team could provide such efficient support, leading to a quick and easy order. Thank you for choosing us!

Rated 1 out of 5 stars

Incompetent to the highest degree

Incompetent to the highest degree. I came in asking for a long mac charger and was given a short iphone charger. This also took over half an hour out of my day to sign up for a measel 5% off with your lackluster business hub. You really need to shape up if you want to survive this current climate because you won't be the big fish you were much longer.

EDIT: I don't understand why you are responding to this. You hounded me repeatedly for a review and I gave you one. I won't get back my time you wasted. There's nothing you can do to rectify this. I just gave you a review because you kept asking. Maybe stop pestering people for reviews when you're not going to like what they say. This is also not an unprompted review I click on the link on the email. I have a receipt right here that I would attach if it would let me.

July 22, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morinng,

Thank you for leaving us a review, I am sorry to see you have had a poor experience with us.

Please can you contact getintouch@business.currys.co.uk with your account code, sales order number and the issue you are facing so I can look into this for you

Thank you

-Danielle

Rated 5 out of 5 stars

Excellent assistance and Customer Service

Had a query with an outstanding bill that I thought we had completed a direct debit for. Jesse understood the problem and forwarded a direct debit form immediately to ensure this didn't happen again. As the bill was late being paid there was a block on the tablet for calls and roaming wifi. I assured Jesse I had paid this and she was kind enough to get this lifted provided that payment came through within a certain time. This really assissted in keeping our business running smoothly and without delays and frustrations. Thanks for your assistance Jesse, much appreciated.

August 7, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so pleased to hear about the excellent support you received with your billing query and how it helped keep your business running smoothly. It's wonderful to know our team could assist in resolving the issue efficiently. Thank you for your kind words!

Rated 5 out of 5 stars

Full ownership of problem (missing…

Full ownership of problem (missing parts of order) and fix by Francesca

August 7, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so happy to hear that we could resolve the issue with your order. We appreciate your kind words!

Rated 5 out of 5 stars

Spot On customer support at Currys Business.

The customer support at Currys Business is fantastic and obviously realise that in business you need a quick response so that you can get on with your business. Full marks to Francesca she was brilliant, she had all the answers to my queries, deal with them efficiently and was very pleasant to deal with. Thank you Francesca you have made my day.

August 7, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We appreciate your positive feedback! We're happy to hear that our customer support was fantastic and that your queries were dealt with efficiently. It's great to know that our team provided such brilliant service. We will pass this on to the relevant team.

Rated 5 out of 5 stars

From start to finish the service and…

From start to finish the service and communication were excellent. One of the items developed a fault and the return was quick, free of charge and faultless. Communication via the contact Francesca was very professional.

August 7, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Thank you for your wonderful review! We are so pleased to hear that our service and communication exceeded your expectations, even when a return was necessary. We appreciate your kind words.

Rated 5 out of 5 stars

Excellent service

Excellent service, great communication. Delivered on time with professional delivery drivers

August 5, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so happy to hear you received excellent service and that our delivery drivers were professional and on time. Thank you for your kind feedback!

Rated 1 out of 5 stars

Disappointed

Honestly so disappointed with business customer services at Staples Corner. I have had an issue with my fridge since I installed it and they still have not sent anyone to replace it...this has been going back and forth since June. So upsetting

August 6, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Afternoon,

Thank you for leaving us a review, I am sorry to see you have been experiencing issues at a store.

Please could you send your Business account code and sales order number to getintouch@business.currys.co.uk so I can look further into this for you

Thank you

-Danielle

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