Currys Business Reviews 

4,705
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff for providing quick solutions, excellent communication, and guiding them smoothly through purchases and inquiries. Consumers consistently note that customer support representatives are exceptionally attentive, highly communicative, and remarkably efficient when resolving urgent business problems. However, some customers also noted occasional unexpected delays, tracking issues, and communication gaps regarding product deliveries. People also experienced frustrating delivery setbacks and received incorrect product versions or wrong items requiring extensive additional support. A few reviewers additionally mentioned difficulties with contacting store representatives or getting timely responses when issues arose.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their professionalism, helpfulness, and... See more

Customer service

Consumers find customer service to be positive, highlighting professional and efficient assistance from... See more

Service

Users describe positive interactions with service, highlighting efficient, helpful, and friendly support from... See more

Product

Customers had ambiguous experiences with product, reflecting a distinct lack of consensus among reviewers.... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely among consumers.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a Samsung A27 phone on 27.07.26 from Purley Store Staff helpful allowed to make up my mind without freely and patienitently Special thanks to floor manager " Irrus " for technical support... See more

Company replied

Rated 5 out of 5 stars

I made an enquiry about price matching NAS hard drives against a manufacturers lower price and was managed by Isabella from Currys Business Sales team. I could not have asked for a better or more effi... See more

Company replied

Rated 5 out of 5 stars

The entire service I received from Curry's Business was first rate - my call was answered quicky and Isabella was fantastic throughout. She confirmed then updated my details quickly and agreed to a p... See more

Company replied

Rated 5 out of 5 stars

Absolutely Fantastic Service I honestly couldn’t be more impressed with the service I received from Angel at Currys Business. From start to finish, she looked after everything brilliantly and... See more

Company replied


Company details

  1. Computer Store
  2. Appliance Store
  3. Electronics Store
  4. Kitchen Supply Store
  5. Telecommunications Service Provider
  6. TV store

Written by the company

Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,705)

1,153 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I've been waiting for over 3 weeks for…

I've been waiting for over 3 weeks for a refund of a purchase that was out of stock after I ordered it.

July 20, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Afternoon Salam,

Thank you for your review, I am sorry to see you have not received your refund just yet.

I can see you have an open case with our Business Support team who are looking into this for you now and we will be able to process a refund once all funds are available on your account.

-Danielle

Rated 1 out of 5 stars

I am still waiting on my refund for…

I am still waiting on my refund for recycling the old fridge. I was promised I will be refunded. 2 x email chaser sent, each automated reply states they will get back to me within 2 days

August 13, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Afternoon,

Thank you for leaving us a review, I am sorry to see you are still waiting for a refund from us.

Please can you send your account code and sales order number to getintouch@business.currys.co.uk so I can look into this for you.

Thank you!

Danielle

Rated 5 out of 5 stars

Excellent Customer Service and Fast Delivery

We recently placed an order through our business account with Currys and were very pleased with the service. The parcel arrived the next day as expected, which was excellent. We did have an issue obtaining the invoice, but after contacting customer service by email, they took immediate action and promptly sent it to us. We were impressed by how quickly and efficiently the issue was resolved. Overall, a great experience with professional customer support. I would highly recommend Currys for business purchases. ⭐⭐⭐⭐⭐

August 6, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so pleased to hear that your business order arrived promptly and that our customer service team was able to quickly resolve the invoice issue for you. It's wonderful to know you had such a positive experience with our professional support!

Rated 5 out of 5 stars

Francesca the fantastic Business Support Specialist

Francesca the Business Support Specialist was fantastic.

Royal Mail made a mess of delivering my order and she looked into it quickly and sorted out a refund.

Very polite on the phone. Great service from Currys here that makes up for the nonsense from Royal Mail!

August 13, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Thank you for taking the time to share your positive experience. We're so glad our team member was able to assist you efficiently and politely, especially after the delivery issue. We appreciate your feedback!

Rated 1 out of 5 stars

Delivery of my new Bosch Fridge Freezer…

Delivery of my new Bosch Fridge Freexer was supposed to happen first thing Monday Morning. I received an email saying it was delayed between 1400 and 1600.
Phone all received at 1650 saying van had broken down 10 mins from my house! Delivery now scheduled for Thursday, but could not tell me a time.
I asked for the Store managers name and was told they could not give that info out.
This is such an arrogant company they seem to think it is OK to inconvenience their customers.
I have now lost the equivalent of two days earnings
Take my advice never buy anything from curry’s, they spell trouble.
Getting cut of on the phone by Customer Service agents (3 times today) Just adds to the frustration of a customer having issues.

It will not happen again, because I will never use Currys again!

I think they promise delivery slots knowing they cannot honour them to get the business and the cancellation them! I hate being lied to!

Finally, this is not a business account as indicated by Danielle, all I have is the Order reference number.

I have now lodges a formal complaint with COO Lindsay Haselmere as I have now had enough of this nonsense! I am sure she will take a dim view of this disgraceful carry on!

Also , I do not appreciate hearing what people are having for their lunch at the Customer Service Centre ,nor being cut of twice mid conversation. Was also cut off by Manager of Kettering branch, it is all most unprofessional!

August 11, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning,

Thank you for leaving a review, I am sorry to see you have had a poor experience.

Please can you send your Business Account Code and Sales Order Number to getintouch@business.currys.co.uk so I can look further into this for you.

Thank you!

-Danielle

Rated 5 out of 5 stars

Great service!

Simon, at the Chesterfield Branch on the business sales desk dealt with our company's requirements and it has always a pleasure dealing with him.
He is a true asset to your company!

Many thanks,
Johnette Laird
Peak Care Ltd

July 24, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so pleased to hear about your positive experience with our team at the Chesterfield branch. It's wonderful to know that our colleague provided excellent service and was a true asset. Thank you for your kind words!

Rated 5 out of 5 stars

The delivery was late

The delivery was late! However, appologies were made and reason repectfully explained. The rest of the instalation and delivery process was first class.
Well done !!

August 1, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We truly appreciate your understanding regarding the delivery delay and are so pleased that our team could respectfully explain the situation. We are delighted the rest of your experience was first-class!

Rated 5 out of 5 stars

Wonderful !!!

August 12, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Thank you for leaving us a review! We really appreciate the feedback!

Rated 5 out of 5 stars

Lorna was super helpful in sorting my…

Lorna was super helpful in sorting my issue

August 12, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Thank you for taking the time to leave such a positive review. We are so pleased to hear that our team member was able to assist you effectively with your issue. We will be sure to pass on your kind words.

Rated 5 out of 5 stars

Great customer service and understood…

Great customer service and understood the needs of our company.

August 10, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so glad we could understand your company's needs and provide great customer service. Thank you for your kind words!

Rated 5 out of 5 stars

Attending Currys of Lowestoft

Attended Currys of Lowestoft with a problem with the keyboard on my laptop and a very nice man called Jack sorted it out for me. As usual I was impressed with the service I get from this store.

August 10, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so pleased to hear about your positive experience with our team member and that your laptop issue was resolved. We appreciate your kind words about the service you received.

Rated 5 out of 5 stars

Hayden Webb Fantastic on the phone and…

Hayden Webb Fantastic on the phone and sorted out my query within 10 minutes via a quick email. The fastest response and resolution I’ve ever had. I had doubts before I used curry’s business but now I feel like they are a business partner I would like to work with more in the future. Keep up the good work Hayden.

August 11, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Thank you so much for taking the time to share your positive feedback about the service you received — it’s truly appreciated! We're delighted to hear we've become a trusted business partner.

Rated 5 out of 5 stars

Polite & very helpful

Lorna from business customer service was very polite from start to finish, understood my needs and the situation i was in and did everything to help me. A real joy to connect with.

August 11, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so happy to hear about your positive experience! It's wonderful to know that our team member was polite, understood your needs, and provided such helpful assistance. We appreciate you sharing your kind words.

Rated 5 out of 5 stars

Always used currys for my business…

Always used currys for my business mobiles customer services is 10/10

August 11, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so happy to hear that our customer service has consistently met your expectations for your business mobiles. We truly appreciate your loyalty!

Rated 5 out of 5 stars

Very helpful and available team

Very helpful and available team, enabled us to quickly select the best product for what we required, and complete our purchase.

August 6, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so pleased to hear that our team was helpful and available, enabling you to quickly select the best product and complete your purchase. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Swift action taken by Francesca when I…

Swift action taken by Francesca when I made a mistake ordering through Curry's Business.

August 10, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so glad to hear that our team provided swift assistance with your order. We appreciate your kind words!

Rated 5 out of 5 stars

Speedy workstation delivery

Currys business Account Manager Daniel Green was great in a recent purchase discussion for business hardware. His communication was quick, efficient and friendly whilst explaining everything well. He advised about products that would compliment what I had already chosen and he arranged delivery and explained timescales involved (which the wider team then over delivered on by having the equipment arrive by lunchtime the following day). The equipment I chose was in stock, which obviously helped, but Daniels speed, and the systems behind him, to process the order ensured a swift delivery. Thank You

August 8, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so pleased to hear about your positive experience with our team and the efficient service you received. It's wonderful to know that our communication and speedy processing led to such a swift delivery. We truly appreciate you sharing your feedback!

Rated 1 out of 5 stars

Poor stock control

Placed order. Paid £20K on credit card to secure stock at Friday lunchtime under advisement from acc manager.
Monday: stock unavailable cannot complete order.
Multiple emails required to initiate a slow refund and credit notes arrived instead requiring further clarification.

July 31, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning,

Thank you for leaving us a review, I am sorry to see you have had a poor experience with us.

Please can you contact getintouch@business.currys.co.uk with your account code, sales order number and the issue you are facing so I can look into this for you

Thank you

-Danielle

Rated 1 out of 5 stars

very bad experience with installation

very bad experience with installation. twice faulty installation and could not fix it so will not use them again

July 27, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning,

Thank you for leaving us a review, I am sorry to see you have had a poor experience with us.

Please can you contact getintouch@business.currys.co.uk with your account code, sales order number and the issue you are facing so I can look into this for you

Thank you

-Danielle

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look