Buy&Ship Reviews 

1,447
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, reviewers had a great experience with this company. Many customers truly love the seamless proxy shopping and international shipping options, finding the digital platform very easy to navigate when buying items from all around the world. People frequently appreciate the useful package consolidation service, which helps save money and consistently delivers purchases safely in great condition. Though some customers noted certain operational challenges, international delivery times can occasionally be quite slow and overseas warehouse status updates can sometimes be delayed. A few people also mentioned that customer support responses were rather slow and unhelpful when trying to resolve various shipping, local courier, and tracking problems.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery_service, noting both positive aspects and significant... See more

Service

Clients share ambiguous opinions on service, with many praising the fast updates, reliable delivery, and... See more

Product

Customers consistently note ambiguous experiences with product delivery, sharing both positive and negative... See more

User experience

Consumers find user experience to be very positive, highlighting a smooth, hassle-free proxy buying service... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a high level of disagreement. On one... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just love that I get to shop from almost all around the world with reasonable shipping rates. Very convenient and apps are somewhat user friendly. The downside is the shipping time frame. Sometimes... See more

Rated 4 out of 5 stars

The service is great and reliable. What would make it a better experience is faster/swift notification once the they're shipped after consolidation. My experience was that "ready to ship" status was q... See more

Rated 4 out of 5 stars

Pretty seamless process, don't ever try to use their website, I think they gave up building it, its a mess that doesn't load. But the app is easy to use & gives options to buy on your behalf or to shi... See more

Rated 5 out of 5 stars

Wanted to buy a specific Alpinestars bag, which I couldn’t find anywhere from my local shops in Singapore. And Alpinestars couldn’t ship to Singapore. So I decided to use their forwarding service. Whi... See more


Company details

  1. Courier and Delivery Service

Written by the company

Buy&Ship is your trusted partner in unlocking a world of exclusive products and unbeatable savings. Our virtual shopping assistant solves common international shopping problems—such as checkout errors, payment issues, and signup troubles. Expand your reach with our network of virtual addresses in 12 countries, enhanced by package consolidation services for affordable global shipping. Trusted by 2M+ users, we make it easy to buy from 50,000+ overseas platforms across Asia, America, and Europe. With Buy&Ship, the world’s best products are just a few clicks away!


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,447)

278 reviews in the last 12 months

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Rated 5 out of 5 stars

So helpful and accommodative.

So helpful and accommodative.
Really lift a burden of overseas shipping to Malaysia.
Smooth experience and easy tracking with Buy & Ship app. Even the Skynet (Malaysia) delivery is quick. Great job and thank you Buy&Ship team.

July 20, 2026
Rated 5 out of 5 stars

it's good

it's good, but the vouchers , especially for mercari, needs to be more generous than just rm1 or rm2 off for loyal users

July 27, 2026
Rated 4 out of 5 stars

Recommendable if not in hurry

Package arrived in good order. Delivery took time but a fair trade-off against its cost.

Package status were updated until it was handed over to third party transporter. There was no notification of its delivery date or time.

Overall, I would still recommend Buy&Ship if time is not an important factor. Easy to sign up and use. As a first time user, I am pleased with its service and cost savings.

July 29, 2026
Rated 3 out of 5 stars

Delivery service

I wish there is option for us to choose, for example more expansive and faster shipping, cheaper but slower shipping....I have spend too much time waiting for my item transit from warehouse to warehouse.
And often time their warehouse updates are slow, often time my parcel reached their warehouse in the morning hour, but I only received an update email around late afternoon, which i could not arrange a consolidate sooner.

And i wish they have an option for us to choose to take photo of the item they received for us.

July 29, 2026

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