I just love that I get to shop from almost all around the world with reasonable shipping rates. Very convenient and apps are somewhat user friendly. The downside is the shipping time frame. Sometimes... See more
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Buy&Ship is your trusted partner in unlocking a world of exclusive products and unbeatable savings. Our virtual shopping assistant solves common international shopping problems—such as checkout errors, payment issues, and signup troubles. Expand your reach with our network of virtual addresses in 12 countries, enhanced by package consolidation services for affordable global shipping. Trusted by 2M+ users, we make it easy to buy from 50,000+ overseas platforms across Asia, America, and Europe. With Buy&Ship, the world’s best products are just a few clicks away!
Contact info
Cheung Sha Wan, Kowloon, Hong Kong
- support@buyandship.today
- buyandship.today
Asks customers to review
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Replied to 40% of negative reviews
Typically replies within 1 week
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The time process to order and the…
The time process to order and the delivery. Fast, hassle frew and affortable.
Personal experiences & thoughts
Positives: Super glad that my parcels were not disturbed during consolidation (unless necessary to save cardboard box space), after my feedback, and the customer service explained matters well. Shipping time, after consolidation, ranged from minimum 2 to maximum 4 days :)
Bit negative: Of course, it was explained and I understood why there is a Fuel Surcharge 1 SGD / 1 lb, since late April this year. However, it really does make consolidation fee a bit more expensive if my consolidation's chargeable weight is always 10 lb++ :/ (the weight being so much is because it is obviously cheaper for me to consolidate big volumes than multiple small ones, so long as the total shipment value <400 SGD)
Smooth process to use Buy&Ship platform
The platform promptly updates on the status of items received in warehouse, transit or delivery.
Good to use
Customer service is always super helpful and they are rather speedy with everything. Price for shipping can get a bit expensive tho
Very efficient customer service team
Very efficient customer service team. Helped me with many of my missing deliveries!
Slow like snail
Strong connectivity between different…
Strong connectivity between different regions and quicker delivery of packages without costing a bomb
The delivery process takes a while but…
The delivery process takes a while but nevertheless reached me safely. Am glad with the progress on the app.
Proxy delivery was fast but fee was…
Proxy delivery was fast but fee was much more than expected
Opportunity to buy from Different Countries
It allows me to purchase from online shopping located at different countries that does not offers international delivery.
I am glad and will continue to use buy and ship.
Though it might have some longer delivery time, hopefully can be shorten.
Please have more discounts or promo code!
Always peace of mind d using buy and…
Always peace of mind d using buy and ship services. Its a pity the Thailand warehouse will be closed soon. Will be good if your company can consider continue the service for Thailand as there aren't many options available for such services in Thailand and im sure many people will be glad to have this continued.
I would highly recommend Buy&Ship
I would highly recommend Buy&Ship. It has done very well in overseas warehouse consolidation, packing, reshipping. Its shipping rate is competitive as it's charged based on actual weight instead of volume. Just one feedback. You need to improve the last mile delivery in Singapore. Janio Asia is notorious and not reliable. UPS so far is doing good for me. But you may explore further and offer more options for customer when it comes to last mile delivery in Singapore.
Easy to use the app and easy to…
Easy to use the app and easy to purchase and receive items. Overall, quick and smooth!
terrific service and great customer…
terrific service and great customer support. Had only 1 parcel lost once via DHL delivery, but was able to have it refunded.
Poor local courier tracking
There was no update on item once it was handed over to courier. Merely a tracking number which is not updated timely. Please review your local courier carefully.
Last mile shipping not up to date and…
Last mile shipping not up to date and only receive notification of delivery a day after item received and not progressive updates or tracking details.
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