Overall an okay experience. I had an iPhone 13 Pro 512 GB that was in nearly perfect condition (in my opinion) - no scratches or dents or anything. Was quoted at $300 on their website and they said du... See more
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We purchase broken, used, and brand new iPhones at the most competitive prices. Shipping is 100 percent free. Any questions? Feel free to call or email us, a real human will respond to you immediately!
1962 E Apache Blvd, 85281, Tempe, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
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The whole experience was quick and painless. I was contacted via text right away, and asked if I needed help or had any questions. It was great to be able to text with a real person, and get my questions answered. Shipping was fast, and it’s was a quick turn around after they received my phone. I got paid within a day, right into my checking account. It was the full amount agreed upon, and they had the highest offer quote I could find! I would highly recommend Buyback Boss and will use them again.

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Reply from Buyback Boss
I sold my old Apple iWatch through Buyback Boss and had an excellent experience. They were super helpful and responsive throughout, made the process really easy, and even offered quick solutions when a few tricky details came up. Highly recommend them for anyone looking for a smooth, honest way to sell their tech!

Reply from Buyback Boss
BuyBack Boss was very easy to complete my transaction from the start. I was most impressed with how transparent they were. When I turned in my phone, they actually notified me that it was in better condition than I had claimed, and that they would be giving me even more money back. I would recommend them 100%.

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I bought a new unlocked iPhone 15 Pro in its original packaging. It arrived quickly and was exactly as advertised. The price was fair. I’m very pleased with it.

Reply from Buyback Boss
Excellent experience with Buyback Boss! I had great communication from start to finish. The mailing process was easy, quote was very good (and $20+ more than other offers), communication was excellent and payment was easy/fast! It was a great service experience! Highly recommend!!!

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Reliable service and very communicative. I go to them whenever I need to sell my devices.

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Reply from Buyback Boss
I sent in my phone to them. They sent me a check. I cashed the check then a week later they filed a charge back with my bank on the check saying it was a duplicate check when it wasn't. So they got away with a free phone and screwed me over on a bank because now my bank is closed out and I owe $300 to my bank. Iv filed a report against them for scamming

Reply from Buyback Boss
Buyback boss did an excellent job assisting me with buying my old iPhone. It was an iPhone 8 Plus. It was very old and I think they were very fair with their offer. They kept me updated by email every step of the way. Their representatives were very helpful and courteous.

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They friendly, helpful and honest. My returned iPhone was actually a newer model than I had said. They saw that and paid me a good deal more than quoted.

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Reply from Buyback Boss
Using Buyback Boss to sell my phone was an easy and smooth experience. They had a liaison reach out right away and they answered all the questions I had during the whole process. I was paid the day after they received my phone. The money I received for my Iphone 16 pro was very satisfactory. I highly recommend them!

Reply from Buyback Boss
Everything went as planned and was on-time and as promised. I couldn’t have asked for a better experience. I’ve used two other services like this and the other two tried to nickle and dime me out of some of the offer. Buyback Boss did no such thing and gave me full price for my iPhone.

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As advertised, no games. Sent in my phone and was paid as advertised.

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Reply from Buyback Boss
Easy to follow instructions and great communication every step of the way. I received my gift card quickly and with no problems. Highly recommend.

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The Customer Experience Specialist was very helpful to provide any quick response and different solution.

Reply from Buyback Boss
In short, the customer service was out of this world! My entire experience was such a pleasure, despite me getting less than my estimate (my fault!). Proactive, thoughtful, professional communication. Thorough responses with supporting photos and documentation. Exceptional in every way. I can't say enough good things about this company and my experience with them. Outstanding. I would go out of my way to do business with them every opportunity I could.

Reply from Buyback Boss
Absolutely great customer service! There was a problem with one of the phones we sent in, very clearly evident in the photos they provided. Lyka was great at walking through the issue and did everything possible to make things right. Will definitely use their service in the future!

Reply from Buyback Boss
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