I purchased a pair of suspenders. Shipping was quick and updates frequent . The quality is excellent and the clasps and fasteners are very fashionable . These are by far the best and most comfortable... See more
Company replied
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If I could put zero stars, or actually, a minus 10 stars I would. You stole my money and never sent the product and I have never been able to contact anyone from your company. I WILL be reporting you... See more
Company replied
I never received confirmation on my purchase. I tried logging into my account to find out where my purchase was and it wouldn’t accept my email account. 20 days later I am trying to contact them thr... See more
Company replied
Product appears to match description, holding power of the Velcro will be seen as the days of use increase. The only reason for the 4 stars is Order Date 4/20/2026, Ship Date 4/29/2026, Delivery Date... See more
Company replied
2.8
Average
72 reviews
Replied to 53% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love the concept and the comfort of…
I love the concept and the comfort of this pillow. But I am only five feet tall and this pillow is short. To place it to comfort my knees, the top of the pillow only comes up to my upper arm. I wish it was longer so that I could rest my cheek on the top end.
May 19, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I have attempted 9 emails to report…
I have attempted 9 emails to report wrong product sent. Your web site customers service says I will receive a response within 24 hours. I have received no response
May 19, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Excellent products at a fair price
Excellent products at a fair price; delivery time still remains a concern.
May 19, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I have not received the items that I purchased
I have not received the items I purchased on 5/04/2026. I had sent two messages requesting a delivery date and have not received any correspondence as of this date, 5/18. I am going to contact my bank, 5/19, to request that they take action to cancel payment, if I do not get action. You have my phone number so you do not have a reason to not contact me ASAP.
May 2, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
the carburetor floods constantly..
the carburetor floods constantly... indicating the float is stuck in open position. that was why I purchased this new carb. I'm very dissatisfied as it wasn't cheap as well as overdue 5 days!
May 13, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Product matches description, slow transaction processing from start to finish.
Product appears to match description, holding power of the Velcro will be seen as the days of use increase. The only reason for the 4 stars is Order Date 4/20/2026, Ship Date 4/29/2026, Delivery Date 5/12/2026. From order to delivery was over 3 weeks. In addition to the fact that I emailed asking for a status and wasn’t replied to. I may order again, I only know that if I need it in a timely manner, it appears that won’t happen.
May 12, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The only thing I don't listen too happy…
The only thing I don't listen too happy about it's the wait time to receive my package other than that everything is great
May 17, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Dented and zeroooo customer service
Dented and zeroooo customer service. 5 emails no response!
May 10, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
niffty
I like to try new things these look like they will work grate thanks so much.
May 14, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The kids loved it
May 14, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Very strong magnets.
The magnets I ordered from Buytto.com came in today. I really like them. The magnets are stronger than I expected. "Thank You"
Tony Williams, Fresno, Calirornia
May 15, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Customer service was terrible
Customer service was terrible, never responded to my requests for tracking!
April 16, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
The item I ordered really helped my…
The item I ordered really helped my back pain.
May 5, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Arrived well
May 15, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I have started to use the suspenders…
I have started to use the suspenders after a long wait for them to arrive. I appreciate the innovative belt loop connections.
May 14, 2026
Unprompted review
Reply from Buytto
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I never got what I ordered.
I never got what I ordered.. been over a month and u just kept my money
April 16, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I ordered a stainless steel cutting…
I ordered a stainless steel cutting board 30” long by 30” wide and received a stainless steel cutting board 12” long by 12” wide.
April 24, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
I purchased the magnetic drill bit set…
I purchased the magnetic drill bit set six weeks ago and still haven’t received them…
May 13, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
I still have not received my order…
I still have not received my order buyto-186022 ordered on April 24th, 2026
April 24, 2026
Unprompted review
Reply from Buytto
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
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