Bysantana Reviews 

18
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Caterer

Written by the company

Welcome to Catering By santana, where we offer a unique blend of culinary expertise honed over 12 years across different continents and in various cooking environments. Whether it's a fine dining experience you're after or open fire cooking that excites your palate, our team, led by the talented Chef Rafael Santana, is dedicated to delivering an unforgettable culinary journey. Our passion for food, commitment to quality, and international cooking experience set us apart in the catering industry. We look forward to creating a remarkable dining experience for your next event.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(18)

8 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We hired a private chef for a 60th…

We hired a private chef for a 60th birthday celebration, and it was an absolutely outstanding experience from start to finish.
He was incredibly skilled at putting together both the menu and the wine pairings, and everything complemented each other perfectly.

He arrived right on time, every dish was beautifully presented, and the pacing between courses was spot on, giving the evening a relaxed and luxurious flow. The food was exceptionally flavorful — truly top restaurant-quality — and looked just as amazing as it tasted. Our guests were genuinely impressed.

As a final touch, the kitchen was left spotless, exactly as it was when he arrived, which we really appreciated.
This experience added something truly special to the celebration, and it exceeded all our expectations. I can give my warmest recommendations and would not hesitate to book him again.

January 24, 2026
Unprompted review
Bysantana logo

Reply from Bysantana

Hi Jimmy,

Thank you so much for your kind words — we truly appreciate it and are very happy to hear that you and your guests enjoyed the evening. It was a real pleasure to be part of your 60th birthday celebration.

We hope to have the opportunity to cook for you again in the future.

Best regards,
Rafael S.
By Santana Catering

Advertisement
Rated 5 out of 5 stars

Do you want to bring the Michelin…

Do you want to bring the Michelin standards in to your own home? Then reach out to Rafael from BySantana.

We had the pleasure of having Rafael cook for our company Christmas dinner, and it was next level!

The food alone was Michelin star worthy, but what also made it a great experience was Rafaels persona. He made it a perfect evening for us.

Quick response. Good menu suggestions. Fair priced. Quality cooking.

Highest recommendation, its not that last time we will use Rafael.

November 7, 2025
Unprompted review
Bysantana logo

Reply from Bysantana

Thank you so much, Patrick!
I truly appreciate your kind words — we always aim to deliver the best possible experience, and it’s great to know we’re on the right path.
Looking forward to serving you again! 🙌

Best regards,
Rafael

Rated 5 out of 5 stars

Great experience with wonderful food

Great experience with wonderful food, patient and friendly company and a spotless kitchen

October 24, 2025
Unprompted review
Bysantana logo

Reply from Bysantana

Thank you for your kind words, Anu.
Feel free to reach out anytime — we’re always happy to help!

Kind regards,
Rafael

Rated 5 out of 5 stars

Me and my friends

Me and my friends , we had the honour to have a private dining with Chef Rafael . Every dish he prepares is a perfect balance of flavor, presentation, and creativity. From the first bite to the last, was an explosion of unforgettable flavours . We gonna repeat again the experience hopefully soon . Thanks again from Valentina , Maja , Craig and Sara .

September 29, 2025
Unprompted review
Bysantana logo

Reply from Bysantana

Thank you so much, Valentina! 🙏
It was a real pleasure cooking for you, Maja, Craig, and Sara — I’m really happy you enjoyed it! Hope to see you all again soon. 👨‍🍳

Advertisement
Rated 5 out of 5 stars

Perfect experience

High quality, great tastes and textures.
Plenty of food and very personalized preparations and very easy and trustworthy communication.
I highly recommend Bysantana.

June 1, 2025
Unprompted review
Bysantana logo

Reply from Bysantana

Hi Sara,
Thank you so much for your lovely review! I’m really glad you enjoyed the food and felt the experience was personal and easy. I appreciate your recommendation!
Best,
Rafael

Show reviews in all languages. (18 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look