I am a woman who, got into crypto 2 years ago. I heard about this company from Crypto Hulk (respected Youtuber on crypto), and he spoke highly of Caleb and Brown. This is one of the best decisions I h... See more
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I was recently referred to C&B by a friend. I was a little apprehensive given the fact I've never worked with a broker when it comes to acquiring crypto. I had a very good conversation with Jackson wh... See more
Honestly, I cannot believe the level of service I have received from Caleb & Brown because it is so top level that it cannot be compared with anyone else. At every step of the way I have been guided... See more
I highly recommend Caleb &Brown. I have had nothing but a great experience with their team. Always fast, friendly and efficient with great customer service with 24/7 I just like to say thank to the t... See more
Company details
Written by the company
Caleb & Brown is the world's leading cryptocurrency brokerage. We help our clients buy, sell, swap, and safely store cryptocurrencies, with a 24/7 personal broker service. Our clients can reach their personal broker on the phone and email at any time. Our clients range from beginners needing assistance to buy their first cryptocurrency, to seasoned investors needing a professional service to make high value, complex trades. We put personalised service, education, and consumer protection at the heart of everything we do. We were founded back in 2016 and we now have over 24,000 clients in more than 100 countries, serviced by dedicated staff based in our offices in Melbourne, Sydney and London.
Contact info
Melbourne, Australia
- +18444946515
- support@calebandbrown.com
- calebandbrown.com
You should know
Hasn’t replied to negative reviews
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I read so many good reviews
I read so many good reviews. I wish I can say the same but im still waiting to get in on the action. It would be nice if my broker would get back with me regarding my wire transfer. I was told 3 days excluding weekends. They wire doesn't appear to be there, if it is it has not posted to my account yet. Im hoping it will soon so I can buy. I emailed my assigned broker, I have not heard from him. Instead im getting replys from the team. My first time with crypto and im basically learning on my own. I would like to do some trading as well but I don't want to gamble on something I know nothing about. Maybe when all is well , I can come back and give a better review but for right now im missing out on good buys and waiting to be contacted.
Highly recommend Caleb N Brown!
Highly recommend Caleb N Brown!
My broker "HAMISH" always gets back with me promptly when I have any questions about my account!
Keep up the Great work!
Best Regards,
SRJ
The security is why I hold my assets…
The security is why I hold my assets with C&B along with the service by an actual human who is very easy to access and communicate with.
Continuous Excellent Service
It is always refreshing and reassuring knowing that Mr. Hamish Anderson and his team are ready to assist me in making a crypto transaction.
The security measures taken before they complete my transaction request is very much appreciated.
I always receive an email to confirm my request and to confirm the completion of my request.
Never change.
Quick and communicative
Quick, effortless and efficient. I’m new to crypto and they got my request handled quickly with no hassle.
Very competent and trustworthy crypto broker.
The staff are always quick to respond to any queries. Very knowledgeable, polite and always eager to help in any way they can. I can highly recommend C&B to anyone looking for a very competent and trustworthy crypto broker.
Absolutely Love This Company!
Absolutely Love This Company!! Super Friendly People That Connect With Customers. Nice and Helpful. I Am Even Issued A Real Crypto Broker That I Can Call If I Want. They Protect My Crypto With The Same Solution The Top 2400 Banks Use!
Superior customer service
Superior customer service. Melany is obviously a top performer and valuable asset to C&B customer service!!
Excellent communication and web portal.
Excellent communication and web portal.
Very easy to use, and no dramas trading cryptos or withdrawing fiat when needed
I am very thoroughly satisfied with the…
I am very thoroughly satisfied with the degree of care and professionalism from everyone I've interacted with at Caleb & Brown. They have all been very informative, helpful, and courteous with their time and energy, especially for a newbie like me.
Great service all around.
Fast and reliable service
Fast and reliable service, my broker James is awesome and is in Florida in my same time zone!!!
Highly recommend Caleb an brown
Highly recommend Caleb an brown, they help trading the crypto verse with ease , friendly and helpful staff 24/7
Top-notch customer service
Top-notch customer service. They are extremely responsive, courteous and professional. I have yet to "stump" them on any of my issues. Every issue has been resolved quickly to mysatisfaction.
Special Thanks to Andrew, Marx and the whole team at C&B. You're the best!
Great service as always they take great…
Great service as always they take great care of the customer.
Outstanding customer service
Great company with outstanding customer service. Sean and his team have assisted me multiple times when I’ve had issues depositing crypto from Uphold. The issues were my fault and as a courtesy, they took care of me, waving the fee. I highly recommend Caleb & Brown to all of my friends and family who are looking for institutional custody for their crypto.
You always get fast service with Caleb… Very knowledgeable team that puts your mind at ease.
You always get fast service with Caleb and Brown and today Milany helped me out with some questions I had. I just couldn't believe how fast they get back to you. They truly have a very knowledgeable team which makes me feel at ease when doing business with them. I'm so grateful that a friend of mine told me about this company.
Paulo, Jackson and James
Paulo, Jackson and James were all fantastic! I appreciate the assistance from you guys. Needed to make some updates to my profile and they were able to help very promptly. Thanks for making the process quick and easy.

Reply from Caleb & Brown
I asked my broker on Sunday evening if…
I asked my broker on Sunday evening if they could assist to consolidate my portfolio, selling multiple assets and buying a smaller set. Within minutes I had an answer and with 1 hour the whole operation was complete.
Absolutely brilliant service.

Reply from Caleb & Brown
My crypto journey began with C&B and it…
My crypto journey began with C&B and it is a great place to start if you are new to crypto. It's also a very safe place to keep your crypto compared to a regular exchange and their customer service has been fantastic.

Reply from Caleb & Brown
For full transparency purpose
For full transparency purpose, and as almost everyone at Caleb&Brown has come to realize, I am basically "technically challenged"...even on the simplest of computer use.
Unquestionably, that has contributed to my "issues" occurring when dealing with C&B.
Without a doubt, I can say that I have NEVER been made to feel uncomfortable when needing help. Once again, (in this case, Lachlan & Milany from support) have managed to help me navigate through difficulties in a timely and professional manner.
I'm getting old at this point, and I can/will say that in my client/customer/business history, I have not had the level of CONSISTENT, customer-centered assistance and support.
I simply cannot express how positive everyone's help has been, and I could not be any more enthusiastic in providing this review.
David Einhaus

Reply from Caleb & Brown
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