CanaDream RV - HalifaxReviews 

262
TrustScore 4.5 out of 5

4.5

Park Road 196, B2S 0G2 Elmsdale, Nova Scotia, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Perfect camper, clean and good beds, spacious refrigerator including a large separate freezer compartment. The cutlery was a bit sparse, 2 plates, 2 cups, 2 sets of cutlery, which means washing dishe... See more

Company replied

Rated 4 out of 5 stars

Everything was clear and explained well through the whole process. Except for clarity on the awning. There was no communication on the awning being disabled during the booking and subsequent corresp... See more

Company replied

Rated 4 out of 5 stars

Vehicle was in good shape and we didn’t experience any issues. It was our first RV experience so nothing to compare with but the driving was easy and parking and hook up very straightforward. The staf... See more

Company replied

Rated 5 out of 5 stars

Our fifth booking with Canadream, so they must be doing it right for us. We booked online, but optimized our booking via email. The pickup and return processes were handled swiftly and pleasantl... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency
  2. RV Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

  • Park Road 196, B2S 0G2, Elmsdale, Nova Scotia, Canada

  • 403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.5

Excellent

TrustScore 4.5 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(262)

1,243 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

All in all very good - Transfer missing

All in all very good. Just some issues:
An Axe would be good in a RV, because most of the time you have fire pits around you. Especially when you rent as a Tourist from Europe you don't want to bring your own axe.
It's also sad that we can't use the awning as it was very hot.
A Transfer would be nice to or from the Airport, as most other Companies are doing a Transfer. The RVs are not that cheap to rent, a transfer should be included.

August 26, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for taking the time to share your feedback. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Excellent experience from pickup to…

Excellent experience from pickup to drop off! Friendly knowledgeable staff. The camper truck unit was as described and perfect for our adventure! Being able to take the dog was an added bonus! We definitely recommend using Canadream! The Halifax crew is top notch! Thank you!

August 16, 2025
Unprompted review
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your feedback. We are happy to hear that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Rental was good

Rental was good

August 9, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Very friendly and professional company

Very friendly and professional company. Great equipment and wide choice of RVs. Upon returning the vehicle, we were pleased to be treated very kindly and swiftly.

July 20, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your comments which are sincerely appreciated. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Fantastic RV and we had a fantastic…

Fantastic RV and we had a fantastic holiday.
It lived up to our expectations. Very friendly Staff and the explanation was clear!
We would recommend everyone to hire an RV at your place. Thanks for making memories with our family we will never forget!
Greetings Floor Meij

August 8, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

We're glad you had a great time. Thank you for your positive feedback! We hope to welcome you as our Guests in the future.

Rated 4 out of 5 stars

Next time a better matress please.

For the third time we rented a RV at Canadream after two rentals with a company in a lower league. Although it was high season the prices rise evey year to a point you start to wonder more and more about what else you can do or where you can go for that kind of money…

The choice for Canadream was also based on the fact that you get very good matresses. For a 4 week trip this is a very big pro. Unfortunately this year this was disapointing because each morning you got the feeling you had to crawl out of a big hole in the middle of the double bed.

Besides that point the RV never let us down and was fine to drive through east Canada.

August 5, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your feedback. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Friendly

Friendly
Everything working

August 4, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review.

Rated 3 out of 5 stars

Somewhat disappointed

Well, it seems that I did not get acurate information when I booked the van. One that I could buy the cancelation insurance after I booked, that I found out later was not the case. I was also told I could add more miles/km later if I thought we'd go over the plan I bought. Not being real familiar at km, I depended on the rep to advise me what would be adequate. When we realized we would definitely go over our plan and called to add on, was then told I needed to do that before we started our trip, which added extra cost. Also, during the pre-trip going over, the staff person showed up all the ins and outs, where things wer and how they worked. She pointed out the front privacy cover, etc. When we were setting for the first night, no rear window privacy cover was to be found. So we had to be sure to pick spots that nothing was behind us. Unfortunately, mornings come very early in NFLD in the summer! Also, the intermittent wipers did not work. In NFLD, rain, drizzle and fog is often the weather of the day and proved to be annoying and was kind of a safety hazard when needing to activate them by hand to clear the window. And the automatic sofa/bed, after the first time we set up for the night would not return to the sofa position. A little etra space would have made it easier to move around and enjoy our stopped time. A urgent situation at home required us to catch a earlier ferry back to N. Sydney and returned it two days early. Not that we expected a refund, but the vehicle was returned early and a little compensation for the issue we had would have been appropriate. ps. when we told the person who gave us the pre-trip tour that there was no rear windown cover, she pointed out that it was way above the rear doors. Who da thunk to look 10' up? That was missed during the pre-trip.

July 5, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Great customer service and the rental was immaculate and looked brand new! Had a great time!

July 31, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 1 out of 5 stars

Though the incident happend was not my…

Though the incident happend was not my fault, the deposit is not yet returned, it is announced 60 days after the incident happend though i had a ful incurence by gotravelhome. I cannot accept your behavior.

July 6, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Hi Otto. We are sorry you experienced damage on your recent RV trip with us. When an incident occurs, we are required to hold the deposit for a minimum of 60 days pending a third party claim. As you had only standard liability with us, the 60 day window ends from your date of dropoff. If you have third party insurance with gotravelhome, you will need to lodge a claim directly with them for any losses. I have forwarded your review to our claims department to ask when you might receive this and they will follow up with you. Thank you for your review.

Rated 5 out of 5 stars

What amenities were included

Taking the linen, kitchen and premium plus packages were a game changer. Having all necessary utensils besides the basic knife, fork and spoon was a nice touch. Having the option to rent an actual coffee maker and toaster was good too ( cheaper than buying at Walmart). We rented out of USA last year and CanaDream definitely did a better job. Not overly impressed with the upcharge for early pick up but it is what it is. The office guy in Halifax even took time to show us other units as we are already planning our west coast trip next year

July 25, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and look forward to welcoming you back next year. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The RV was ready for us, on time

Everything was as planned. Easy to deal with.

July 23, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

highly recommended!

Very friendly staff, RV was clean and in an excellent condition, good equipment, gas consumption was only 24l, we would rent a Canadream RV again, thank you very much!

July 19, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Newfoundland 10 day road trip!!

It was the best trip I’ve ever done. I travel a lot, but you can’t beat motor homing it across an island! The staff in Halifax was awesome, everyone of them! They went above and beyond. Thank you Halifax staff, you guys made our trip great!!

July 12, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we will see you again in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The Halifax staff were amazing stored…

The Halifax staff were amazing stored our luggage, gave us directions to restaurants near by. We were 2hours early for our pick up appointment. On our return staff helped navigate through insurance and mileage which I was dreading. Staff explained the different options that would work best for us. We got a truck and camper. The truck and camper were both in great condition. We had the best experience on the East Coast.

July 1, 2025
Unprompted review
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we will see you again in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

They helped us very well and had a good…

They helped us very well and had a good service!

July 7, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

Pick up and drop off is unflexibel

Pick up and drop off is unflexibel. Extra fees come up for everything. Kitchen equipment ist unsufficient and of poor quality. Assistance and support could be better.

July 7, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The service was fabulous and the RV was…

The service was fabulous and the RV was in great shape. Everything worked the way it should!

July 7, 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look