Struggling with my login details. Nothing working. Account got frozen. Quick call to Care Check and the problem was immediately resolved with efficiency by Alisha. Thank you for preventing me in gett... See more
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Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Contact info
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, United Kingdom
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
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Ben Leaver was incredibly helpful
Ben Leaver was incredibly helpful, kind, and patient throughout the process of rectifying a DBS amendment. He provided me with all the necessary information and guidance to get the matter resolved quickly and efficiently.
Thank you, Ben, for your excellent support. I would highly recommend him!
Great service
The customer service from all members of the team has been outstanding. Emily M in particular was swift to respond, super helpful and thorough.
I have used Care Check for many years
I have used Care Check for many years. They are extremely efficient. Most recently I needed help logging back in (I hadn't logged in for quite some time) and Sarah was super helpful and got me straight back into the system.
Emily M has been a fantastic support…
Emily M has been a fantastic support this morning with access to my account, swift response time, easily followable instructions and offers of support throughout getting it sorted! The issue itself was rectified super quick so no waiting times for me :) Thank you!!!
Excellent responsive service from…
Excellent responsive service from Charlotte
She guided me through this service in a systematic way
The customer service has been wonderful…
The customer service has been wonderful with Care Check. I needed to resubmit an application after a delay in getting information added and Charlotte Dickinson was extremely helpful and efficient in her communication and also helping to provide me with the information that I needed. Charlotte responded to me super quickly and provided assistance over an extended time frame. Thank you again for your help
I had a query in relation to our…Business Account
I had a query in relation to our business account, Charlotte Dickinson was so helpful and dealt with my requests fast and efficiently. Big thanks to Charlotte for her excellent customer service, a real credit to the company.
Fantastic experience, I'd recommend to everyone!
Emily M has been super helpful, dealing with any issues promptly and guiding me through the process, making the entire experience practically seamless for me - thanks!
Charlotte was super helpful and…
Charlotte was super helpful and friendly today and in such a timely fashion. Within a few hours I was set up and logged onto the system with no issues. She even sent a password reminder to the existing user who couldn't access our account. Thank you Charlotte :-)
Super efficient service
I emailed a general enquiry this morning and received an almost instant response from Emily M. She was very clear in what information she needed from me to sort out my request and the whole situation was sorted incredibly quickly. Many thanks indeed Emily!
Great teams call Sarah took me through…
Great teams call Sarah took me through the process step by step, easy to do once you know the process.
Very pleased about the staff
As my first time applying independently for an enhanced DBS I has so many enquiries and concerns. I was so pleased that when I phoned in I had such an amazing and helpful individual that helped not only navigate though my current situation but also give me advice on my next steps regarding applying for the double barring service. Thank you to Mr. Leaver and the rest of the team.
Charlotte was very friendly and helpful…
Charlotte was very friendly and helpful and quickly helped me solve my problem
A Heartfelt Thank You to Emily Middlehurst for Patient Guidance
Emily M's assistance was truly timely. It was very detailed and effective for me, who was using this system for the first time.
Thank you very much for her patience and guidance.
very good experience
very good experience. would recommend to anyone completing a dbs. very polite and helpful.
Charlotte - really helpful and patient
Charlotte was very helpful and even checked with a more senior person regarding my issue.
Her kind and patient attitude shows she is well suited to this role. Thank you Charlotte!
Charlotte was really helpful
Charlotte was really helpful and sort my issue straight away excellet
Charlotte - Customer Service
Charlotte was extremely helpful and proactive throughout the process. She escalated my query directly to the company director to ensure it was resolved as quickly as possible, which made a real difference in getting things moving without delay.
Thank you for going above and beyond to help us continue with the DBS checks smoothly and prevent any delays in onboarding our new starters. Your support was greatly appreciated and made a challenging situation much easier to manage.
Carecheck consistently delivers…
Carecheck consistently delivers first-class service! We've trusted them for many years, and they have always responded promptly and professionally. Emily M addressed my question almost immediately. Thank you!
Ben leaver carecheck.co.uk
Ben leaver carecheck.co.uk, I had a great experience with him. He was very patient, professional, and helpful throughout my DBS application process. He guided me through the requirements and answered my questions promptly, which made completing my DBS application much easier.
I appreciate you Ben and
would recommend carecheck services to others.
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