We were shown through various models in the Leeds showroom by Lina who was extremely patient with my Dementia suffering husband and wasn’t phased at all by being asked the same question multiple times... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Very helpful staff member Andrew gave us lots of information about mobility scooters and suggested the one most likely to meet our needs. A test ride confirmed the choice to be ideal. Guarantees ex... See more
Company replied
My rollator arrived very quickly. It was extremely well packed . My husband ordered it on the landline and although he had asked if it needed putting together and was assured it didn’t need that , it... See more
Lovely helpful staff, Laura was very patient and knowledgeable, didn't feel pressured or rushed into buying. The showroom was nicely set out with us able to look round easily. No problem parking.
Company details
- Mobility Equipment Supplier
- Bedroom Furniture Store
- Hospital Equipment and Supplies Store
- Wheelchair Store
About CareCo
Written by the company
We're the UK's leading mobility retailer making every day a better day for our customers.
You'll find only the very best mobility scooters, riser recliners, wheelchairs, walking aids, bathroom mobility aids, daily living aids and plenty more in our range of life-changing equipment and furniture.
Shop online, give us a call, or pop into one of our showrooms across the UK to try things out in person over a cuppa with our mobility experts.
We’re extremely proud to be a Which? Trusted Trader for installation, servicing and repairs – meaning you can rely on us for excellent customer care before, during and after your purchase. And thanks to our Price Match Promise, you never have to choose between the products you need and the best in customer service.
With a 30-day returns policy, we make it easy for you to decide whether your product is right for you or not. And our customer services and product support teams are on hand 7 days a week, so we're always by your side when you need anything.
We're here to make every day better. To reassure you that even when your mobility changes, your life doesn't have to. And to guarantee that the best mobility products are as easy to find as they are to use.
Reasons to shop with CareCo
Written by the company
- Price Match Promise
- We can't be beaten on price. We'll match any advertised price offered by other UK retailers, inclusive of delivery costs.
- Which? Trusted Traders
- Leave the heavy lifting and tricky setup to us. Our Home Installation service is recommended by Which? Trusted Traders.
- 30 day returns
- Something not quite right? Our 30 days returns policy means you don't have to hang on to a product if it's not a good match.
- Which? Best Buys
- Shop mobility scooters, walking aids and riser recliners recommended by the UK's consumer champion as the Best Buys in their category.
- Showrooms nationwide
- Try before you buy in one of our light, bright and beautiful showrooms. If we're not near you yet, we will be soon!
- Shop the biggest brands
- From our Which? recommended own-brand mobility aids to those from the best-known brands in the industry, you'll only find quality at CareCo.
- BHTA members
- We're proud to be a member of the British Healthcare Trades Association (BHTA), the UK's oldest and largest healthcare association.
Trusted by Which?
Endorsed by the UK's consumer champion
As Which? Trusted Traders and with Which? Best Buys in multiple categories, our products and services come recommended by the UK's consumer champion.
Contact info
1 Turing Court, CM77 7AT, BRAINTREE, United Kingdom
- 0333 015 5000
- sales@careco.co.uk
- careco.co.uk
Our Big Summer Sale is now on!
4.9
Excellent
74K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Staff really know there stuff special…
Staff really know there stuff special mention to Sarah so friendly and helpful and really did know her job very well Amazimg lady Thank you Sarah who helped me with my mobility needs
A big shop plenty of space and easy to look round
A great experience all round
August 4, 2026
Positive and warm welcome from…
Positive and warm welcome from Victoria. Straight forward pros/cons of different appliances made the selection easy. Quick and seemless process.
August 4, 2026
The staff are amazing
The staff are amazing, so helpful and knowledgeable about their products. Abigail at the Sheffield store was fantastic and I have now bought my powered wheelchair.
Thank you so much
August 4, 2026
Unprompted review
Amazing service from the sales person
Amazing service from the sales person.
Fully made me feel comfortable in our purchase and there was no pressure in a sale
August 4, 2026
Care Co gave great service for sales and delivery
Great service and next day delivery thanks Care Co.
August 3, 2026
Website poor
Website poor
Salesperson Lorraine Fantastic
I’m looking forward to my purchase, thank you
August 4, 2026
Amazing service as always xx
August 4, 2026
Very helpful staff and good product…
Very helpful staff and good product knowledge nice and easy experience
August 4, 2026
I received my recent Order in next to…
I received my recent Order in next to no time. Excellent and sufficient Service.
July 28, 2026
Very helpful personal service to ensure…
Very helpful personal service to ensure I was completely satisfied.
August 4, 2026
Excellent service
The help I had choosing a mobility scooter was amazing, Leon was so patient and explained everything to me in detail I would highly recommend
August 4, 2026
The friendlyness of the staff,and range…
The friendlyness of the staff,and range of products.
August 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sale sale sale
Just seen an advert from these with items having as much as £180 off im sorry why do you need a sale 2 sell them at that price if u can do them at that price anyway why do u need a sale looks 2 me ur taking advantage of disabled people 2 try and charge them 4 times what they cost 2 make shame on u hold ur heads on shame
August 4, 2026
Unprompted review
Reply from CareCo
Dear David,
We appreciate you taking the time to share your concerns regarding our pricing and sales.
Would you please be so kind to provide your contact details so we can get more information about the advert you have seen please?
Kind Regards
CareCo
Great service - We have Just purchased a wheel chair…
We have Just purchased a wheel chair from the norwich store for my brother and Christine has been amazing from start to finish. We really didn’t have a clue what we needed to meet his needs & Christine asked all the right questions so we ended up with the perfect chair. Thank you Christine for all your patience , hardwork & understanding.
August 4, 2026
First time and store and will…
First time and store and will definitely go again staff very helpful and polite.
August 4, 2026
So easy and staff are friendly and…
So easy and staff are friendly and helpful, will use again
August 4, 2026
Excellent buying experience,straight forward.
Attended Care & Co with my mother, who wanted an electric scooter. Staff were very friendly & helpful,viewed a few and my mother selected her choice, delivery sorted,insurance arranged.
August 4, 2026
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