We were shown through various models in the Leeds showroom by Lina who was extremely patient with my Dementia suffering husband and wasn’t phased at all by being asked the same question multiple times... See more
Company replied
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Review summary
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Very helpful staff member Andrew gave us lots of information about mobility scooters and suggested the one most likely to meet our needs. A test ride confirmed the choice to be ideal. Guarantees ex... See more
Company replied
My rollator arrived very quickly. It was extremely well packed . My husband ordered it on the landline and although he had asked if it needed putting together and was assured it didn’t need that , it... See more
Lovely helpful staff, Laura was very patient and knowledgeable, didn't feel pressured or rushed into buying. The showroom was nicely set out with us able to look round easily. No problem parking.
Company details
- Mobility Equipment Supplier
- Bedroom Furniture Store
- Hospital Equipment and Supplies Store
- Wheelchair Store
About CareCo
Written by the company
We're the UK's leading mobility retailer making every day a better day for our customers.
You'll find only the very best mobility scooters, riser recliners, wheelchairs, walking aids, bathroom mobility aids, daily living aids and plenty more in our range of life-changing equipment and furniture.
Shop online, give us a call, or pop into one of our showrooms across the UK to try things out in person over a cuppa with our mobility experts.
We’re extremely proud to be a Which? Trusted Trader for installation, servicing and repairs – meaning you can rely on us for excellent customer care before, during and after your purchase. And thanks to our Price Match Promise, you never have to choose between the products you need and the best in customer service.
With a 30-day returns policy, we make it easy for you to decide whether your product is right for you or not. And our customer services and product support teams are on hand 7 days a week, so we're always by your side when you need anything.
We're here to make every day better. To reassure you that even when your mobility changes, your life doesn't have to. And to guarantee that the best mobility products are as easy to find as they are to use.
Reasons to shop with CareCo
Written by the company
- Price Match Promise
- We can't be beaten on price. We'll match any advertised price offered by other UK retailers, inclusive of delivery costs.
- Which? Trusted Traders
- Leave the heavy lifting and tricky setup to us. Our Home Installation service is recommended by Which? Trusted Traders.
- 30 day returns
- Something not quite right? Our 30 days returns policy means you don't have to hang on to a product if it's not a good match.
- Which? Best Buys
- Shop mobility scooters, walking aids and riser recliners recommended by the UK's consumer champion as the Best Buys in their category.
- Showrooms nationwide
- Try before you buy in one of our light, bright and beautiful showrooms. If we're not near you yet, we will be soon!
- Shop the biggest brands
- From our Which? recommended own-brand mobility aids to those from the best-known brands in the industry, you'll only find quality at CareCo.
- BHTA members
- We're proud to be a member of the British Healthcare Trades Association (BHTA), the UK's oldest and largest healthcare association.
Trusted by Which?
Endorsed by the UK's consumer champion
As Which? Trusted Traders and with Which? Best Buys in multiple categories, our products and services come recommended by the UK's consumer champion.
Contact info
1 Turing Court, CM77 7AT, BRAINTREE, United Kingdom
- 0333 015 5000
- sales@careco.co.uk
- careco.co.uk
Our Big Summer Sale is now on!
4.9
Excellent
74K reviews
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Well mannered guy easy process seemed…
Well mannered guy easy process seemed to know exactly what I was looking great quick service
August 4, 2026
Really friendly customer service
Really friendly customer service. Edward was very helpful in explaining all the information required. Would definitely recommend Careco
August 3, 2026
Unprompted review
Nice big show room
Nice big show room. Plenty of choice. No pressure selling. Quick delivery. Pleasant shop assistant.
So I am a happy shopper.
August 4, 2026
Family Fun
Friendly and helpful staff. A chair that met our requirements. Every opportunity to check that the chair fitted in the boot of the car and that my wife fitted into the chair. A morning out for my 11year old Grandson
August 3, 2026
Excellent prompt reply to telephone…
Excellent prompt reply to telephone ordering process. Friendly and efficient
August 3, 2026
Excellent service kept me updated from…
Excellent service kept me updated from when I purchased item until delivery really helpful good value fast delivery would recommend careco very pleased
July 11, 2026
Extremely helpful staff and a very…
Extremely helpful staff and a very welcoming showroom atmosphere. Thank you!
August 3, 2026
Very pleasant and informative staff…
Very pleasant and informative staff could not have been better here’s hoping that the mobility scooter will live up to expectations
August 3, 2026
The lady who answered was very helpful.
August 3, 2026
Great chat with sales lady
Great chat with sales lady. Nothing too much trouble. Thank you
August 1, 2026
I would highly recommend CareCo for…
I would highly recommend CareCo for Wheelchairs and Pavement Scooters. The assistant A. Foster was very helpful and knowledgeable on the products I chose. She told us all about the Scooter and let me try it out at the showroom. She is a credit to the team at Burton Street, Sheffield Branch. I am one very happy disabled customer.
July 30, 2026
First class service
August 3, 2026
Great Service
The sales rep Sam at Brierley Hill was very helpful, patient and knowledge.
August 2, 2026
Good company to deal with
Visited Lincoln store 01/08/26
Spoke to Tracy and told her what we had looked at on line.
Unable to see exact chairs but found similar model to try.
Did the deal by 10.00am
Chairs delivered by 2 man team 14.00hrs Saturday 02/08/26.
5 stars all round.
🤗
July 31, 2026
Helpful advisor
It was lovely to have a one to one with a knowledgeable person. Looking forward to using the Rollator
August 1, 2026
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