Good, efficient, friendly service. Price very good, but ‘out of hours service’ a bit expensive. Car ideal for our holiday. Mechanically ok, but broken key fob made remote locking awkward. Persist... See more
Company replied
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Review summary
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The prices on CarJet were the best I could find. They guided me through the booking process with thorough and easy to understand information and instructions. All communications were handled in a... See more
Company replied
Ease of online booking. Price was good. Could improve currency as we are in the UK so need GDP and AUS$ displays throughout the booking process. The default was € euros
Company replied
The web page is well buid en easy to use. The information is complete and useful. The confirmation mail was quickly send. If the pick up is as smooth as the booking your company is top.
Company replied
Company details
About CarJet.com
Written by the company
At CarJet, we love making car hire easy. In just a few seconds, you can compare deals from companies all around the world and pick the one that suits you best — always with great prices and a simple, secure booking process. Millions of travellers choose us every year because they know they’ll find clear information, transparent rates, and a hassle‑free experience from start to finish.
Benefits of hiring your car with CarJet
- Coverage: we’re available in more than 55 countries, with plenty of pick‑up options — from airports and train stations to the most convenient spots in each city.
- Global access: thousands of local and international suppliers brought together so you can compare everything in one place.
- Wide selection of vehicles: whether you need a small car for a quick getaway, a family vehicle, something more comfortable for a longer trip, or even scooters and vans, we’ve got you covered.
- 24-hour customer service in over 13 languages: our team is always here to help, ready to answer your questions and make your booking experience smooth and stress‑free.
Lowest Prices - 5⭐ Service
Written by the company
- 📅 Free Cancellations
- Free Cancellation Offers giving you total flexibility. Free modifications on most bookings.
- ⛽ Full/Full Fuel Policy
- Choose the fuel policy you prefer. Collect full and return full so you only pay for the fuel you use.
- ✈ On-Airport
- Car hire companies at the airport to make collection of your car quicker and easier.
- 🎛 Unlimited Mileage
- Unlimited mileage offers for greater freedom.
CarJet.com
5⭐ Customer Service
👥 Friendly staff who speak your language.
🏃🏽 We look after you all the way - from before you book to after you've returned the car.
👍🏽7.5 Million Customers
Contact info
4.1
Great
118K reviews
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So easy to use great price at this time…
So easy to use great price at this time with full insurance
May 12, 2026
Reply from CarJet.com
We really appreciate your positive feedback.
The agency reached out to me requesting…
The agency reached out to me requesting my personal information via WhatsApp before my arrival. I felt this was not professional at all.
May 12, 2026
Reply from CarJet.com
Hello,
Requests for personal details ahead of arrival can be part of the check-in preparation handled by the car rental company, and the information required is outlined in the details of your booking and voucher for transparency. Our goal is that every step feels clear and secure throughout your journey.
Kind regards,
Claudia
Reply from CarJet.com
Thank you for your review!
Reply from CarJet.com
We really appreciate your positive feedback.
So far the booking process has been…
So far the booking process has been very good. Looking forward to dealing with your company. I hope all goes well. But, so far, I think you are a good company to deal with.
May 12, 2026
Reply from CarJet.com
Thank you so much for your review and for taking the time to share your experience with us.
Reply from CarJet.com
Thank you for your review!
Reply from CarJet.com
We really appreciate your positive feedback.
Enterprise out
normally go to Enterprise but of late they are over booked. your process is quick and easy.
May 12, 2026
Reply from CarJet.com
Thank you for your review!
Reply from CarJet.com
Thank you for your review!
Happy customerA very simple straight forward and easy…
A very simple straight forward and easy booking process
May 12, 2026
Reply from CarJet.com
Thank you for your review!
Reply from CarJet.com
Thank you for your review!
I would have gone for 5 stars, but no
I would have gone for 5 stars, if was not for the following: after all transactions - and payment - were done, I got an email re insurance. It informed that the insurer will draw a reservation of 2.500 euro.
This should have been informed up-front!
It is a poor insurance-arrangement, inplying hazzard and work for the customer if damage occurs.
Now it is too late, but next time i’m renting a car in Nice (I’m doning it twice a year), I’ll go for a rental firm with a more mature and customer-friendly insurance package.
May 12, 2026
Reply from CarJet.com
Hello,
In Nice, the excess supplement works as a coverage linked to your booking, and the deposit held by the car rental company is standard practice and detailed in the voucher you accepted before confirming. Our goal is your complete satisfaction, so if you’d like us to review how this was presented and clarify any points, please reach out to help@carjet.com.
Best regards,
Pablo
Easy online process
Easy process to book a car online and the optional insurance is definitely good for value compared to other car rentals.
May 12, 2026
Reply from CarJet.com
Thank you so much for sharing your experience! We're glad to know everything went well.
Reply from CarJet.com
Thank you for your review!
Reply from CarJet.com
Thank you for your review!
Easy navigation and excellent choices
Easy navigation and excellent choices , makes booking a smoth move
May 11, 2026
Reply from CarJet.com
Thank you for your review!
I rented a car on carjet.com and ended up scammed
I rented a car on carjet.com to be picked up on East Midlands airport, including extra protection for 30 EUR (final price was 151 EUR/4 days). They called me that small car is not available, but we can upgrade for 10 GBP a day to bigger one. So I visited nearby office (Alamo company), They did not informed me about anything, but let me sign few pages on tablet (upgrade, insurance, car pick up). And I ended up paying extra 146 GPB. They charged me extra protection again (15 GBP a day) and Airport fee (22 GBP). So be careful what you are signing when they offer you to upgrade the car. I ended up with car that carjet offering for 170 eur including extra protection, but payed 320 eur.
This was scam.
April 25, 2026
Unprompted review
Reply from CarJet.com
Hello,
We want to ensure your journey is smooth, and it’s important to note that any extras accepted at the desk—such as upgrades or additional excess supplement—are managed directly by the car rental company and detailed separately from your booking with us. All key information, including what is already covered, appears on your voucher, which is confirmed before travel. Please contact us at help@carjet.com so we can review your case and assist you further.
Kind regards,
Claudia
Good value for money, still I have the feeling that there was something tricky in the process.
Good value for money, cheap full risk insurance.
The minus point was that the price of the car has been increased by 30 Euro after I entered the card details.
I had to enter them again but for 30 Euro more!!!!!!!!
May 11, 2026
Reply from CarJet.com
Thank you so much for sharing your experience! We're glad to know everything went well.
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