I recently bought a car through Carsa and had a great experience from start to finish, all thanks to Barry. He was professional, welcoming, and made the whole process completely stress-free. There... See more
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Really thorough information given, not rushed at all Jake spent a lot of time listening to our thoughts and finding cars we would potentially like No pressure to buy, really friendly. Great expe... See more
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Great experience. Very helpful and friendly team who do not push or rush you into anything. Cameron gave us all the help and information we needed when purchasing our car
Company replied
I traded in a car i bought from Carsa a year ago, and the process couldnt have been smoother. The chap who was serving me was attentive, knowledgeable, patient and not pushy. The car was ready to be t... See more
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Company details
Written by the company
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Written by the company
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Contact info
258 Bridge Road, SO31 7FL, Southampton, United Kingdom
- 02046425441
- social@carsa.co.uk
- carsa.co.uk
Summer price drops
4.3
Excellent
14K reviews
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Great customer service
Lovely facilities, welcoming staff.
Nice to have consistency of the same staff member helping me throughout. Seemed to really care about finding the right car for me.
Charlotte was great.
August 21, 2026
Reply from Carsa
Dear Jamie,
We're delighted to hear you found our facilities lovely and our staff welcoming. It's wonderful to know that the consistency of support and genuine care in finding the right car made such a positive impression.
Best Regards,
The Carsa Team
Barry is great
Barry is great, really informative, no rush service. Very happy overall. Thank you so much.
August 22, 2026
Reply from Carsa
Dear Andrew,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was informative and provided a no-rush service, leaving you very happy overall.
Best Regards,
The Carsa Team
Reply from Carsa
Dear Doreen,
Thank you for your 5-star review! We’re delighted to hear you felt you got a nice deal and had a positive experience with us.
Thank you for choosing Carsa and for being a valued customer. We really appreciate you taking the time to share your feedback.
Best Regards,
The Carsa Team
All good
Brought a car from Carsa. Ellie who dealt with us was great and got us all sorted with no issues.
August 22, 2026
Reply from Carsa
Dear Craig,
Thank you for sharing your experience. We are so pleased to hear that you had such a positive interaction and that everything was sorted out smoothly. We truly appreciate your kind feedback.
Best Regards,
The Carsa Team
Buying a Mini Countryman
Very helpful salesman (Chris). Nothing was too much trouble. He took care to listen carefully and respond to our questions. I would recommend this company.
August 22, 2026
Reply from Carsa
Dear G Gardiner,
Thank you for taking the time to share your experience. We're delighted to hear that our salesman was helpful and attentive to your questions, and that you would recommend our company. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
Excellent service
Excellent service. Thanks to Sanjay and Shaw to help us buy our first car in UK.
They were polite and patient with us
August 22, 2026
Unprompted review
Reply from Carsa
Dear Gurjeet,
Thank you for taking the time to share your experience. We're delighted to hear that our team provided excellent service and were polite and patient during your first car purchase.
Best Regards,
The Carsa Team
I recently purchased a seat Leon
I recently purchased a seat Leon, from the Portsmouth branch.
My experience with Joccoaa and the team was great, they are such friendly, knowledgeable and amazing team. They went above and beyond for me to try and sort out the finance company issues.
I’m very happy with my purchase and my mars bars 😊
Only negative I have is with a head office, I spoke to Stuart on the phone regarding the finance and setting it up before my test drive. He asked me about warranty, and I only asked about price but he proceeded to add it on to my finance application, this is something that I didn’t ask for or had made a decision about. This then caused delays with my application having to reapproved etc.
Joccoaa and her team made sure this was corrected and we’re doing their absolutely best to make sure no more delays would happen!
I highly recommend this branch and the instore team! Thank you again😊
August 18, 2026
Unprompted review
Reply from Carsa
Dear Ella,
We are so pleased to hear about your positive experience with our Portsmouth branch and the exceptional service you received from the team there. It's wonderful to know they went above and beyond to assist you with the finance company issues and that you're happy with your new car and the thoughtful gesture.
We sincerely apologize for the inconvenience and delays caused by the misunderstanding regarding the warranty addition to your finance application. We understand how frustrating it must have been to have your application reapproved due to this. We appreciate you bringing this to our attention, and we are glad that the team at the branch was able to rectify the situation promptly. Your feedback is invaluable as we continuously strive to improve our processes and ensure a seamless experience for all our customers. Thank you for your high recommendation!
Best Regards,
The Carsa Team
High pressure to buy extra products
Very high pressure to buy extra products on top of car purchase . Took 3 hours to complete paperwork due to me refusing extras then dropped my part exchange price after they took off the extras . Not an enjoyable experience.
August 20, 2026
Reply from Carsa
Dear Lloyd,
We are very sorry to hear about your recent car buying experience. We sincerely apologise for the pressure you felt regarding additional products and the extended time it took to complete the paperwork. We also regret that your part exchange price was adjusted. This is certainly not the enjoyable experience we aim to provide.
Best Regards,
The Carsa Team
Came to the Wolverhampton branch to…
Came to the Wolverhampton branch to check over a car for test drive, was welcomed and dealt with by SHAW, he was polite & very well spoken, helpful & managed to secure me a deal and went above and beyond. Thank you
August 21, 2026
Unprompted review
Reply from Carsa
Dear Martyn,
Thank you for taking the time to share your experience. We're delighted to hear that our team member at the Wolverhampton branch was polite, helpful, and went above and beyond to secure a great deal for you.
Best Regards,
The Carsa Team
Wolverhampton Branch good service
Shaw helped us today in the Wolverhampton branch with securing a new car for my partner. Very happy with the service we received, he stayed overtime to get it all sorted for us
August 21, 2026
Unprompted review
Reply from Carsa
Dear Billy,
Thank you for taking the time to share your experience. We're delighted to hear that our team member at the Wolverhampton branch provided such excellent service and went above and beyond to ensure everything was sorted for you.
Best Regards,
The Carsa Team
The salesman (Austen) was very helpful…
The salesman (Austen) was very helpful and professional. Despite it being extremely busy, Austen did his utmost to look after us.
August 21, 2026
Unprompted review
Reply from Carsa
Dear Customer,
Thank you for taking the time to share your experience. We're delighted to hear that our salesperson was very helpful and professional, and that they took great care of you even during a busy time. Your feedback is much appreciated.
Best Regards,
The Carsa Team
Reply from Carsa
Dear Ramandeep,
Thank you for your wonderful review! We are so pleased to hear that you had such a great experience at Wolverhampton. We appreciate your kind words.
Best Regards,
The Carsa Team
Kayden was fantastic throughout our…
Kayden was fantastic throughout our entire experience. He understood what we wanted, found the right deal for us and did it all with a smile. Strong recommend on Carsa Halesowen.
August 21, 2026
Unprompted review
Reply from Carsa
Dear Calum,
Thank you for taking the time to share your experience. We're delighted to hear that our team member understood your needs and found the right deal for you with such a positive attitude. We truly appreciate your strong recommendation.
Best Regards,
The Carsa Team
Kayden was super helpful and…
Kayden was super helpful and informative whilst being smiley and polite. Just a lovely experience and such a nice person to interact with!! Thank you Kayden.
August 21, 2026
Unprompted review
Reply from Carsa
Dear Molly,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was super helpful, informative, and polite, making your interaction a lovely experience.
Best Regards,
The Carsa Team
Norris made us feel very welcomed,very…
Norris made us feel very welcomed,very polite and good at his job.good price cars, very easy and quick service. Highly recommend
August 21, 2026
Unprompted review
Reply from Carsa
Dear Customer,
Thank you for taking the time to share your experience. We're delighted to hear that our team member made you feel welcome and provided polite and efficient service. We appreciate your high recommendation.
Best Regards,
The Carsa Team
Bandits, don't go anywhere near them.
Absolutely shocking company to deal with from start to finish. The car I was interested in buying from them was pretty much my dream spec. Their customer service and lack of transparency was so appalling that it actually put me off buying it.
I asked for the information that was done on the previous services, and they refused to disclose that, claiming GDPR infringement. Yet I said I'm not interested in any of the customer details. I just wanted to know the work that was done on the car during the four services over the last four years, as I wanted to understand whether spark plugs have been changed and brake fluid had been changed, those sorts of things. They just flat out refused to give me that information.
They tried to force warranties down my throat at every given opportunity and were really bad at taking no for an answer. Customer service and head office are equally poor. The only person I dealt with who even had a modicum of customer service skill was a lady called Phoebe in head office, who provided a report that was done on the car for pre-inspection. That was just a series of ticks and didn't give any insight as to the actual condition of the car.
I would say that if you're trying to buy a car that's on the expensive end, stay well clear of this company and opt for a more reputable dealer. Don't be drawn in by the fact that the price is slightly lower through them.
August 21, 2026
Unprompted review
Reply from Carsa
Dear Josh,
Thank you for considering Carsa and for taking the time to share such detailed feedback. We’re sorry to hear that your experience with our customer service and the information provided ultimately left you feeling unable to proceed with the vehicle.
We appreciate that understanding a vehicle’s servicing history and specification is an important part of making an informed purchasing decision, particularly when considering a higher-value vehicle. We’re also sorry to hear that you felt pressured regarding additional products.
We will look into the concerns you have raised internally, including the information provided regarding the vehicle’s service history, the pre-inspection report and how additional products were discussed.
We’re pleased to hear that Phoebe was able to assist you and that you found her helpful, and we’ll ensure this positive feedback is passed on.
Thank you again for considering Carsa and for bringing your experience to our attention.
Best Regards,
The Carsa Team
Excellent customer service
Excellent customer service. Noris was very helpful and welcoming.
August 21, 2026
Unprompted review
Reply from Carsa
Dear Saiqa,
Thank you for taking the time to share your experience. We're delighted to hear that you received such helpful and welcoming service. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
First time buying a car from here…
First time buying a car from here excellent service from Jordan at the Towcester branch helped us all the way through the process can’t praise him enough
August 21, 2026
Unprompted review
Reply from Carsa
Dear Mick,
We are so happy to hear about your excellent experience with us for your first car purchase. We appreciate your kind words.
Best Regards,
The Carsa Team
Excellent service
Excellent service, quick, easy and fully comprehensive. Callum couldn’t have been more friendly knowledgeable. Would highly recommend. Also amazing car.
August 21, 2026
Unprompted review
Reply from Carsa
Dear Mr Townsend-Bird,
Thank you for taking the time to share your experience. We're delighted to hear that our service was excellent, quick, easy, and fully comprehensive. It's wonderful to know that our team member was friendly and knowledgeable, and that you are enjoying your amazing car. Your recommendation is greatly appreciated.
Best Regards,
The Carsa Team
Carsa Bradford - Highly recommended!
We had a great experience with Carsa, Moh from Bradford and the whole team were really welcoming and friendly. We really appreciated being able to test drive the car unaccompanied and under no pressure. There are a range of sales support available including extended warranties, interior protection and alloy insurance. Moh was really transparent about the inspection report and car health checks. We would definitely consider purchasing from Carsa in the future!
August 21, 2026
Reply from Carsa
Dear M.T.,
We're delighted to hear about your positive experience with our team. It's wonderful that you felt welcomed and appreciated the unaccompanied test drive and transparent information. We look forward to assisting you again in the future!
Best Regards,
The Carsa Team
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