Car Tyres Reviews 91

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Complete joke. Ordered 2 tyres, confirmed email for Halfords to fit on Sunday. Arrived to find Halfords doesn't even open on Sundays. No apology, no explanation. Only bonus is no payment is made befor... See more

Rated 1 out of 5 stars

Ordered 2 Uniroyal tyres turned up at Halfords on the date and time supplied , No trace of the order Halfords don't even stock Uniroyal . Please do not buy from cartyres.com. Halfords customer servic... See more

Rated 1 out of 5 stars

Appears to be a website just for Halfords Autocentres. jill.mcdonald at halfords.co.uk CEO Halfords. They are a large corporation who put profit over service. Badly trained staff and appalling proce... See more

Rated 1 out of 5 stars

Ordered 4 michelin crossclimate tyres. Received confirmation email. Fitting should have happened Halfords Wigan. Before arrival phoned to halfords to confirm that my tyres have been delivered, but th... See more

Company details

  1. Tire Shop

Information provided by various external sources

As an experienced provider of car tyres, we looked at the way they were sold online – and we didn’t like what we saw. Websites were hopelessly complicated. Finding the right tyre was a nightmare. And, if we’re honest, we didn’t think some companies were trying hard enough to give their customers a fair deal. And then we thought ‘we can fix all that’. So we did. Our website is easy to understand and use. All you need for the correct tyre is your registration number or tyre size. And we make a point of comparing online prices every single day – without fail. Then we charge less than the lowest, like for like, on big names and budget brands. Simple as that. But we go further, because we brought proper fitting into the service. Tyres are all about safety – so you need an expert dealing with your wheels. That’s why we went into partnership with tried and trusted names like Halfords and main franchised dealers local to you. Huge range to choose from. Low-as-we-can-go prices. Safety-first fitting. The only place you can get it all is CarTyres.com


Contact info

1.2

Bad

TrustScore 1 out of 5

91 reviews

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Rated 5 out of 5 stars

Excellent service

Easy to use system,and good fitting service.

September 23, 2015
Unprompted review
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Reply from Car Tyres

Thanks Rosemary for letting us know that we provided a great service. We're really grateful you took the time to write a review for us and hope we can help you again next time you need tyres. Warm Wishes The Customer Service Team, CarTyres.com

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Rated 5 out of 5 stars

Cross climate 205/55/R16 for less than £74 each

Booked in for two tyres at the best price for two cross climate tyres that I could find anywhere, asked the fitting center Halfords Worksop if they could change oil and filter while they did the tyres no problem if you can give us a bit more time as we will have to order the filter time spent at center one hour 15 mins top job all round well chuffed thank you 👍

September 23, 2015
Unprompted review
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Reply from Car Tyres

Hi Mark, thanks so much for taking the time to let us know how much you enjoyed your CarTyres.com experience. We've passed your comments onto Halfords in Worksop too, it's great to know our fitters are really going out of their way to look after customers. We look forward to helping you again in the future. Warm Wishes The Customer Service Team, CarTyres.com

Rated 5 out of 5 stars

Excellent service

Would recommend to anyone, excellent service, good prices and a easy to use web site.

September 22, 2015
Unprompted review
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Reply from Car Tyres

Thanks for taking the time to let us know you enjoyed our service, Tracey. We're delighted you'll be recommending us.

Rated 1 out of 5 stars

Avoid - Tyres not at Garage

Decided to use cartyres.com as the prices were cheapest, but the tyres were never delivered. Had to come to an arrangement with the fitter (who were quite excellent). Never again...

September 19, 2015
Unprompted review
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Reply from Car Tyres

Hi Alex, thanks for taking the time to write a review for us. We really appreciate it - it's very important to us to find out what customer's think particularly if something goes wrong. We're very sorry to hear that your tyres were not delivered on time. We'd have loved it if you'd let us know on the day of your tyre fitting appointment so we could have resolved things for you quickly. However, as we only learned of the problem once your review had been submitted it was too late for us to help. We have looked into the matter and found that the delay was due to a delivery van being held up in traffic that morning, unfortunately your tyres arrived at the fitting centre a short time after you had left, having already paid for different tyres. We work incredibly hard to make sure our customers are looked after and are so sorry you didn't call us on the day so we could have helped you. We hope you will consider using CarTyres.com again in the future as this really was something we could not have controlled but would have really liked to have had the opportunity to help resolve on the day.

Rated 5 out of 5 stars

Very smooth efficient operation.

4 tyres fitted, balanced etc. in 45mins. Turn up at the appointed time and it is a quick turn around. Definitely recommend and will use again.

September 18, 2015
Unprompted review
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Reply from Car Tyres

Thank you so much for taking the time to write a review of CarTyres.com. We're delighted you enjoyed your experience and look forward to helping you again in the future.

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Rated 5 out of 5 stars

Good honest advice.

Made initial enquiry. I needed awkward sized tyres at short notice and after contacting office at 4.45 company sorted my order within 15 minutes.

September 16, 2015
Unprompted review
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Reply from Car Tyres

Thank you so much, Graham for taking the time to review our service, we're delighted we were able to help you so quickly. We hope we can help you again in the future.

Rated 5 out of 5 stars

Excellent service!

Purchased my car tyres recently from cartyres.com and I cannot fault the service I received. I will definitely be purchasing my tyres this way in the future. Highly recommend.

September 16, 2015
Unprompted review
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Reply from Car Tyres

Thanks, Kallie, we're really grateful you took the time to write a review for us and that you'll be back again in the future.

Rated 5 out of 5 stars

Best price; efficient fitting

Ordering, communications and fitting all went fine. Carried out in good time. Couple of suggestions:
Cleaning off residue on tyres would be helpful though no big deal. I didn't tick alignment at extra cost and although this was recommended on my bill given wear pattern it wasn't mentioned when I paid. Arguably my choice but it would be helpful. (Halfords fitted)

October 15, 2014
Unprompted review
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Reply from Car Tyres

Hi John

Thanks for taking the time to review CarTyres.com. We're delighted the process was a smooth and efficient one for you and that our communications worked well.

We are very grateful for your comments regarding your fitting centre and will of course pass them on as suggestions for improvement.

We look forward to serving you again in the future.

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Rated 5 out of 5 stars

good value prompt delivery

excellent price tyres, quick response to emails and excellent after sales . would like to see more choice of fitters than halfords in future and possibly been able to book a time/call back to book a apointment. but hey you cant have everything like I say highly recommend they have very prompt tyre delivery ordered saturday evening fitted monday early afternoon. thanks again

October 14, 2014
Unprompted review
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Reply from Car Tyres

Hi Russell,

Thank you so much for taking the time to review CarTyres.com and for answering my call today to discuss your experience.

I am delighted you are happy with the service we provided and that the price of the tyre you chose was competitive and saved you money.

We really do work hard to make sure we save customers money on their tyres every day and more importantly that we provide the very best possible service and experience every time.

I will now contact your fitting centre and pass on your feedback regarding the issues you have mentioned but I am very grateful that you have made it clear that you would recommend CarTyres.com to others and that we met your expectations.

If I can help with anything else please don't hesitate to contact me direct, we look forward to welcoming you back to CarTyres.com in the future.

Kind regards

Jen

Rated 5 out of 5 stars

a truly fantastic and efficient service

An excellent website, great prices, fast delivery and access to local garage to replace the tyres. Shall definitely be using them again!

October 14, 2014
Unprompted review
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Reply from Car Tyres

Hi Nimish,

Thanks for taking the time to review CarTyres.com.

We're really pleased you found our service worthy of 5 stars and look forward to welcoming you back next time you need tyres.

Rated 5 out of 5 stars

Excellent service

I looked online for car tyres and found justtyres.com. The site was easy to navigate. Having hound what I was looking for I contacted them by telephone. The person I spoke to was very helpful and polite and the experience continued when visiting Halfords Auto Centre for my tyres. I will use justtyres.com again.

October 14, 2014
Unprompted review
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Reply from Car Tyres

Hi John, thanks so much for taking the time to review CarTyres.com. We're really pleased you enjoyed our site and that the service you received when you phoned in was helpful. We hope to help you again in the future.

Rated 5 out of 5 stars

Best service ever for car tyres

Great service and at a really low cost. I was searching around for new tyres before MOT and as usual I had left to the last minute. Tried the usual suspects and either couldn't get tyres in stock until the day of the MOT or was quoted what I considered way over the usual/expected price. I then stumbled across Cartyres.com and bingo!!! Tyres ordered and fitted the following day at the cheapest price I had seen - saved:-
- over £30 on two tyres compared to next cheapest quote; and
- over £50 on the price from those that could fit them the day I needed

October 13, 2014
Unprompted review
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Reply from Car Tyres

Thanks ever so much for taking the time to review CarTyres.com. We're absolutely delighted we saved you money and that you were so happy with the service we provided that you've given us such an excellent review. We look forward to serving you again in the future.

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Rated 5 out of 5 stars

Couldn't have been easier !!!

Booked online for the first time and found it simple and straightforward but wondered if the fitting would be as easy... it was perfect, the staff at Halfords were brilliant, cant fault anything. Have recommended to friends and family.

October 12, 2014
Unprompted review
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Reply from Car Tyres

Thank you so much for taking the time to review our service. We're really pleased you found using CarTyres.com so straight forward and are very grateful you have recommended us to family and friends. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Top car tyre brands at top bargain prices.

CarTyres.com, an easy way to get quick results at the most competitive on-line prices,on any shape or type of car tyres,do try it,you'll be pleasantly surprised.

October 12, 2014
Unprompted review
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Reply from Car Tyres

Hi Oscar, thanks so much for your review and recommendation. We're delighted you found the CarTyres.com experience easy and quick and look forward to welcoming you back in the future.

Rated 4 out of 5 stars

Very good value deal on a pair of Pirelli scorpion zero tyres - all straightforward and convenient

It's a good website and gave the best prices I could find for the tyres that I wanted. The tyres were fitted by Halfords whose staff were friendly and courteous. Only slight grouse was dirty marks left on the steering wheel and door handle by the tyre fitter - he carefully covered the floor and seat, then proceded to get in and drive with filthy gloves! A bit more training required there I think. Otherwise an excellent deal and service.

October 8, 2014
Unprompted review
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Reply from Car Tyres

Hi David, thank you so much for taking the time to review our service, we're very pleased you found the best online price and were happy with the service you received from Cartyres.com. We're sorry to hear about the oversight at Halfords and have passed your comments onto them directly. Thanks again for using CarTyres.com, we hope to help you again in the future.

Rated 5 out of 5 stars

Good service at a competitive price.

Ordered over the internet and was very pleased with the service and fittings of the tyres at a local garage.

October 7, 2014
Unprompted review
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Reply from Car Tyres

Hi Andrew, thanks so much for taking the time to review our service. We're delighted you enjoyed the experience.

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Rated 5 out of 5 stars

Perfect - THANKYOU.

October 7, 2014
Unprompted review
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Reply from Car Tyres

Thanks for taking the time to review www.cartyres.com, we're pleased everything was perfect for you.

Rated 4 out of 5 stars

Very easy and quick service, however...

just one minor improvement would be great. I ordered a pair of tyres through cartyres.com, really very easy to get lots of tyres to choose from and I decided on a set of Goodyear in the end. Booked a date and time to have the tyres fitted at my local Halfords Branch including Wheel Alignment, all very easy. Was informed that the appointment was the following Friday PM. when I turned up at Halfords, they were expecting us to drop the car off for the afternoon, I was unaware that this was the arrangement as there is no mention of this on the cartyres.com website when booking. Halfords were very helpful and had the tyres fitted and aligned within 2 hours so not much of a wait. Please add this information clearly to you website for customers when booking! other than that? excellent value and service, we will be using cartyres.com again!

October 7, 2014
Unprompted review
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Reply from Car Tyres

Hi Dennis, thanks so much for taking the time to review our website. We're delighted you enjoyed our service and prices. Thank you also for your improvement suggestion. We're very grateful for your feedback and look forward to welcoming you back next time you need tyres.

Rated 5 out of 5 stars

I was so impressed that i bought the company. (if you can remember victor kiam)

I saw these tyres on line and then found out you have them fitted at a Halfords Auto Center. When you place your order you can chose the day and time that's best for you. All in All a fantastic service and a great price I will be using them again.

October 7, 2014
Unprompted review
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Reply from Car Tyres

Hi John, thanks ever so much for completing a review about www.cartyres.com. It's great to hear you enjoyed your online experience so much. We'll be delighted to welcome you back when you next need us.

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