Fast and easy. All steps of the process are simple to follow. Fair and reasonable offer made. Confirmation emails and documents follow each step. Simple booking process to schedule pickup was quic... See more
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Simply put, Carvana is a better way to buy a car. You can browse, finance, and purchase a car online and have it delivered to you as soon as the next day. Cutting out the dealerships translates to thousands of dollars in lower costs on every vehicle we sell. We pass these savings on to consumers in four ways: lower prices (our customers save $1,430 on average per purchase), premium cars, a better experience, and no hidden fees.
300 E Rio Salado Pkwy, 85251, Tempe, United States
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Replied to 92% of negative reviews
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I tried selling my car on Marketplace. That was a mistake. Twenty + people all impatient, trying to ‘get a deal,’ lowballing. I had already discounted the car well for a quick sale, but everyone insisted on heavy negotiating.
A friend asked if I had tried Carvana. I went online, answered a few questions, and got my intended sell price right off the bat.
I guess Carvana knows what they are doing. They will probably be able to make a good profit on wholesale or to a discerning buyer.
I will consider using them first the next time I need to sell.
The drop off was also dead simple. Five minutes to walk around, ensure it’s drivable, and that’s it. I signed off and was paid two business days later, just as promised.
Oh, and for what it’s worth - after getting my asking price, I wondered if maybe I was selling myself short so I called three other online car buyers including CarMax, Peddle, and CarGurus. No other offer came close.
I did all the paperwork online before my appointment in minutes (they pulled the MVD records for me) and even let me drive the car as normal for two weeks prior to my turn-in date.
I can’t think of anything that would have made it easier. 10 out of 5 stars.

Reply from Carvana
Very disappointed in Carvana. I contacted them to sell my car. I answered all the online questions and got the go-ahead to make an appointment for them to come and get the car. The first appointment was almost a week later. The day before the appointment they call to confirm and ask a couple of questions. One was, "does the odometer work?" I said no. They said they couldn't take my car. If there are deal-breakers for taking a car—such as having a working odometer—why wasn't that one of the many questions I had to answer up front before they agreed to take my car and schedule the pickup appointment? They wasted a week of my time when I could have been making other arrangements to sell my car. Fortunately, I found another—better—place, Peddle, that gave me more money and was fast, efficient and friendly. Carvana was not upfront about all their requirements and wasted my time. If they can't be clear and up front, it's not a company I want to do business with.

Reply from Carvana
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