Carzoos Reviews 405

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

From the first follow up phone call after my enquiry, to driving away in my new 4WD ute was only 3 days. Buying through Carzoos is fast and hassle free. Special thanks to Sean who has a professional... See more

Company replied

Rated 1 out of 5 stars

Be VERY careful using this company!!! Run by typical car salesman, Dodgy isn’t even close to how this is run. We purchased a$30k car from them, serious failure of a major component & they now are giv... See more

Company replied

Rated 5 out of 5 stars

Best & easiest experience ever buying a car. Triss was fab & friendly & I highly recommend using Carzoos if the thought of dealing with a car dealership turns you off the process altogether. Car was i... See more

Company replied

Rated 5 out of 5 stars

Excellent service and communication from start to finish! Buying a car has never been so seamless! Both Dan and Sean were so helpful and no pressure sales at all! These guys are amazing, they go abov... See more

Company replied

Company details

  1. Car Dealer
  2. Car Accessories Store
  3. Car Service

Information provided by various external sources

The way people buy and sell cars hasn’t really changed in 100 years. Until now. Gone are the yards crammed with sheet metal. Gone are the hassle and haggle. Carzoos retail stores are sleek, high-tech and staffed by friendly experts, not pushy dealers. We told you we were an entirely new way to buy and sell used cars.


Contact info

4.0

Great

TrustScore 4 out of 5

405 reviews

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Rated 5 out of 5 stars

Sava, Carzoos, Garden City is the man to see

The team at Carzoos Garden City Mount Gravatt were fantastic, genuinely friendly and not pushy whatsoever. Unlike any other car dealership I’ve been to they take the time to create a friendship and make you feel at ease. Highly recommend Sava at Garden City for handling the sale with genuine care and will definitely go through them again.
Cheers Katie

September 28, 2019
Unprompted review
Rated 4 out of 5 stars

Macauley was very professional and…

Macauley was very professional and patient as I had delays on my end which held up the handover.
Great follow up.

Unlike traditional motor dealers there's a few too many links in the chain as from initial contact to handover, saw a miscommunication and me not getting my deposit back but overall very happy with my new AUDI and would buy from the Nottingham native again!

September 26, 2019
Unprompted review
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Reply from Carzoos

Thanks Timothy! The team including the Nottingham native were happy to assist with your Audi. Enjoy your new wheels. Team Carzoos

Rated 5 out of 5 stars

I Love my CAR

I Love my CAR. Everyone at CArzoos was super helpful and friendly. Quality service, advice and follow up. Nothing was a problem and every step was laid out and simplified. Macauley particularly went above and beyond to ensure that everything on my new car was as I expected. He was transparent, friendly and communicate was prompt and easy. The Carzoos team even followed up with issues post purchase.

September 25, 2019
Unprompted review
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Reply from Carzoos

That is great news Kristian! We look forward to welcoming you in store again soon. Team Carzoos

Rated 5 out of 5 stars

Highly recommended

Just sold my car with Carzoos Mt Gravatt. Sava the rep was very helpful, and I got a price I am happy with. Unlike my other quotes, Sava didn’t “talk down” my car in attempts to offer a low price. They even follow up to make sure the funds are received. Would definitely use them again in future. Stan

September 24, 2019
Unprompted review
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Reply from Carzoos

That's great feedback around your experience of selling you car with Carzoos Stan. Thank you for taking the time to share. Team Carzoos.

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Rated 5 out of 5 stars

I have just purchased a car from these…

I have just purchased a car from these guys for my daughter. Macauley made the process so easy and was SUPER helpful. Such wonderful service from all. Thank you guys so much!

September 24, 2019
Unprompted review
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Reply from Carzoos

Such wonderful and supportive feedback for the team - thank you Tennille! See you again. Team Carzoos.

Rated 5 out of 5 stars

The Best Used Cars Sales Group in Australia!

I would like to share my experience with Carzoos Garden City. I went into the store to talk about buying a car, and at the time I was fairly keen. However after a few nights sleeping on it I realised I wanted to save for a house before buying a car I wanted rather than needed. As such I decided to get a refund on my deposit and Kerry made it so easy and simple. Carzoos is not pushy, their not aggressive in their sales tactics. Once I buy my house I will be coming back to buy a car through Carzoos.
As for anyone whose young and not confident with buying a car please go through Carzoos, they will look after you!
Kerry and Mark are wonderful people, they are so kind and so friendly, I feel bad for not going through with my sale, but I had to do what was in my best interest and they understood that to a point.
Thank you Carzoos Garden City for being so understanding!

September 24, 2019
Unprompted review
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Reply from Carzoos

Your feedback is very much appreciated Hayden. Our team aims to always help our guests problem solve without all the hassle when buying or selling a used car. We look forward to assisting you when the time is right! We will be ready! Team Carzoos.

Rated 5 out of 5 stars

Excellent service!!

I both bought and sold my Volkswagen Caddy through Carzoos in Garden City. Triss made the entire process so easy and I was extremely happy to receive top dollar in the sale of the vehicle. I would definitely recommend Carzoos when looking to buy or sell a vehicle.

September 19, 2019
Unprompted review
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Reply from Carzoos

Thank you for taking the time to share your buying and selling experience with us and for your recommendation! See you again Nicholas, Team Carzoos

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish.

Mark was particularly helpful at every stage of the process.

Strange to make the final deal in a shopping center however it really works and the upfront conditions of sale are clear and well presented.

Being part of a well established group I felt comfortable with the whole buying process.

Would definitely recommend!!

Myles K

September 19, 2019
Unprompted review
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Reply from Carzoos

Terrific feedback Myles - thanks for sharing! Team Carzoos

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Rated 5 out of 5 stars

This guys are amazing

This guys are amazing, helped me buy my first car. No hassle no begging it’s all up to you and you can get added extras if you wish. Super easy highly recommend this guys

September 18, 2019
Unprompted review
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Reply from Carzoos

Thank you very much for your positive feedback on your experience Aimee. We are so glad we could help you make this as easy as possible! Team Carzoos

Rated 5 out of 5 stars

Excellent

Excellent! I love my new car so much! The team are so friendly and extremely helpful! If we need another car we will definitely come and see the carzoo team!

September 7, 2019
Unprompted review
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Reply from Carzoos

We aim to please Chrissy! Enjoy your new wheels. Team Carzoos.

Rated 5 out of 5 stars

First car bought from a dealer and i…

First car bought from a dealer and i had a wicked experience dealing with Macauley, Sean, Ashlee defiantly will come back for a second car

August 29, 2019
Unprompted review
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Reply from Carzoos

Wicked hey?!! That's great feedback and we look forward to welcoming you again in store for your #2 car! Team Carzoos

Rated 5 out of 5 stars

Excellent customer service

The team at Carzoos North Lakes have been FANTASTIC. We recently bought a car through them and unfortunately it had some issues. Macauley from the North Lakes store looked after us throughout the whole process of getting the car sorted out and did everything he could to ensure we were updated along the way. The car is now back with us and running perfectly and I could not be happier with the way it was handled. Macauley definitely went over and above to make sure we were looked after until we got our car back and I would highly recommend Carzoos North Lakes to anyone looking to buy a new car.

August 26, 2019
Unprompted review
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Reply from Carzoos

We appreciate your feedback Mat - thanks for taking the time to share your experience at North Lakes and enjoy your new wheels! Team Carzoos

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Rated 5 out of 5 stars

THE BEAST!!!

These guys are awesome especially Sean.. We sold our car and purchased AN AWESOME BEAST the MINI COOPER S!! Wow! Truly amazing car! Sean made our whole experience so smooth and easy, this guy truly needs a pay rise ;) Well done guys!!

August 24, 2019
Unprompted review
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Reply from Carzoos

Super review Bec - thanks for sharing your experience at Carzoos Northlakes. The team do really try their very best to create a memorable experience for our guests. Team Carzoos

Rated 5 out of 5 stars

We had the best experience purchasing…

We had the best experience purchasing our Volkswagon Toureg through carzoos. Great guys. Extremely helpful. Made the process easy. Not pushy at all. Highly recommend!

August 16, 2019
Unprompted review
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Reply from Carzoos

So good to hear about your positive easy experience with us! Team Carzoos

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Rated 5 out of 5 stars

5 Stars!

Recently purchased (Aug 2019) my VW AMAROK through Carzoos. From the test drive to the final pick up, Carzoos went above and beyond my expectations to make sure I got everything I wanted in the purchase. Thank you to the whole team at Carzoos especially Kerry and Anna, you are amazing!

August 16, 2019
Unprompted review
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Reply from Carzoos

Our goal is to deliver a 5 Star experience so our team are pleased we delivered on that promise for you Tim! See you again, Team Carzoos.

Rated 5 out of 5 stars

Sold my car through Carzoos last week…

Sold my car through Carzoos last week and looked after by Triss. It was an easy and painless process. Triss was helpful and great communicator. Payment received within one working day. Would recommend.

August 15, 2019
Unprompted review
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Reply from Carzoos

We love easy... and we love painless! That's what we strive to do at Carzoos! Thanks for sharing your recommendation Anthony. Team Carzoos.

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