Carzoos Reviews 405

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

From the first follow up phone call after my enquiry, to driving away in my new 4WD ute was only 3 days. Buying through Carzoos is fast and hassle free. Special thanks to Sean who has a professional... See more

Company replied

Rated 1 out of 5 stars

Be VERY careful using this company!!! Run by typical car salesman, Dodgy isn’t even close to how this is run. We purchased a$30k car from them, serious failure of a major component & they now are giv... See more

Company replied

Rated 5 out of 5 stars

Best & easiest experience ever buying a car. Triss was fab & friendly & I highly recommend using Carzoos if the thought of dealing with a car dealership turns you off the process altogether. Car was i... See more

Company replied

Rated 5 out of 5 stars

Excellent service and communication from start to finish! Buying a car has never been so seamless! Both Dan and Sean were so helpful and no pressure sales at all! These guys are amazing, they go abov... See more

Company replied

Company details

  1. Car Dealer
  2. Car Accessories Store
  3. Car Service

Information provided by various external sources

The way people buy and sell cars hasn’t really changed in 100 years. Until now. Gone are the yards crammed with sheet metal. Gone are the hassle and haggle. Carzoos retail stores are sleek, high-tech and staffed by friendly experts, not pushy dealers. We told you we were an entirely new way to buy and sell used cars.


Contact info

4.0

Great

TrustScore 4 out of 5

405 reviews

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Rated 5 out of 5 stars

The best there is, Highly recommended!

The best and easiest way to trade in and purchase cars. Sean, Liam, Macauley and the North Lakes team made the whole process so fast and hassle free. Great knowledge and customer service at all times. Would definitely recommend to anyone. Thanks again guys!

August 8, 2019
Unprompted review
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Reply from Carzoos

That is great to hear Adam! Thanks so much for taking the time to share your experience with us. Team Carzoos

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Rated 5 out of 5 stars

I have spent four weeks scouring…

I have spent four weeks scouring carsales.com and driving all over brisbane on my weekends only to find out the car I was looking at had problems that weren't listed on the initial ad or was sold and I wasn't notified. From the moment I called carzoos everything was just so easy. Triss was particularly responsive and helpful and expedited my car's delivery in time for a pre-booked trip. He was wonderfully helpful and kind and I just wish I hadn't wasted so much time trying to do it myself. Thanks Triss. Will recommend for sure!

August 8, 2019
Unprompted review
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Reply from Carzoos

Jane - this is exactly why we created Carzoos! We are glad you found us and rated your experience so highly! See you again! Team Carzoos

Rated 5 out of 5 stars

Love my new car!

Thank you Macauley and Sean from North Lakes Carzoos.
The most easiest and stress free car buying experience I have ever had.
Macauley, you have amazing customer service, such a pleasure to deal with and explained, helped out with every stage of the process.
Love my new car!
Highly recommended!

August 6, 2019
Unprompted review
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Reply from Carzoos

Easy and stress free is what we are all about! Enjoy your new wheels! Team Carzoos.

Rated 5 out of 5 stars

Thank you Carzoos!

Thank you Carzoos for a fast effective hassle-free process! A Big Thanks to Sean and his customer service. He was a pleasure to deal with. Ross H.

August 6, 2019
Unprompted review
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Reply from Carzoos

Thank you Ross and we hope to see you again soon. Remember we have a great referral program and the team would love to help your friends and family! Team Carzoos

Rated 5 out of 5 stars

great friendly service .no hassles…

great friendly service .no hassles .Triss was a pleasure to deal with

August 6, 2019
Unprompted review
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Reply from Carzoos

No Hassles + No Haggle!! Great feedback Mike. Thank you for taking a moment to share it. Team Carzoos

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Rated 5 out of 5 stars

Fast and friendly

Triss and Kerri at the Garden City office were both exceptionally helpful and made selling my car as easy as possible. Would definitely use again.

August 5, 2019
Unprompted review
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Reply from Carzoos

That's terrific feedback David. Thank you. Team Carzoos

Rated 5 out of 5 stars

Macauley was extremely supportive and…

Macauley was extremely supportive and explained everything very clearly, never putting pressure on to try and ‘make a sale’. I felt in control of the transaction and decisions on purchasing without being intimidated or unnecessarily influenced or coerced by false promises or half promises.
Great experience and really friendly, dedicated team, led by Macauley’s drive and commitment, I drove away very happy with the my purchase and the entire experience.

August 1, 2019
Unprompted review
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Reply from Carzoos

Thank you for your feedback! Happy driving! Team Carzoos

Rated 5 out of 5 stars

Friendly and prompt service

I was impressed with the concept of the business. If I can avoid car dealerships I definitely will! Everyone was really friendly and willing to go the extra mile for me when I had a limited schedule. Will use their services again!

July 31, 2019
Unprompted review
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Reply from Carzoos

We aim to impress Diana - so pleased we did with you and could assist with your new purchase! Enjoy and see you again soon. Team Carzoos

Rated 5 out of 5 stars

Kerry and Mark were amazing

Kerry and Mark were amazing! They did an awesome job helping me find the perfect car to start my little family with!
They have such excellent people skills and made my experience with Carzoos and buying a new car very pleasant and hassle free.
Would buy from them again. 10/10

July 31, 2019
Unprompted review
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Reply from Carzoos

Wow 10/10 - that's a confident endorsement which we greatly appreciate Maddison. Thank you for taking the time to share your experience. Terrific! Team Carzoos.

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Rated 5 out of 5 stars

Would highly recommend Carzoos

From the first follow up phone call after my enquiry, to driving away in my new 4WD ute was only 3 days. Buying through Carzoos is fast and hassle free. Special thanks to Sean who has a professional manner and is easy to deal with. He went above and beyond to deliver the car on Friday afternoon, a day earlier than planned. Would highly recommend Carzoos and will contact Sean directly for my next car purchase.

July 28, 2019
Unprompted review
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Reply from Carzoos

Super feedback Lance! We are glad your experience was a memorable one and look forward to seeing you again soon! Team Carzoos

Rated 5 out of 5 stars

The team at Carzoos are phenomenal!

The team at Carzoos are phenomenal. Really easy to deal with and want the best for their customers. 100% would recommend.

July 26, 2019
Unprompted review
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Reply from Carzoos

Wow!!! Maxwell you are most welcome and thank you for your recommendation! We thrive on those! Team Carzoos

Rated 5 out of 5 stars

Positive Experience

Made a good offer to me. Service by Triss and Mark was great. Overall a good experience.

July 26, 2019
Unprompted review
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Reply from Carzoos

Terrific outcome Alex! Team Carzoos

Rated 5 out of 5 stars

Thanks to the Macauley and the rest of the team at Carzoos North lakes

Thanks to the Macauley and the rest of the Team at Carzoos, North Lakes....The Overall experience was fantastic and the communication was first class! My I30 is in Impeccable condition. I would have no second thoughts about dealing with these guys again. 10/10 !!!

July 24, 2019
Unprompted review
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Reply from Carzoos

Great feedback so thank you very much for taking the time Ian! Enjoy your new car. Team Carzoos

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Rated 5 out of 5 stars

5 star service

I purchased my new Mitsubishi Outlander from Carzoos in north lakes today, your team member Sean was outstanding and professional making my buying experience as smooth as possible, I can only highly recommend the team at carzoos for your next future car purchases.

July 22, 2019
Unprompted review
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Reply from Carzoos

Thanks for your outstanding review Gus! May you have many great adventures in your Outlander! Team Carzoos

Rated 5 out of 5 stars

Great car good people to deal with

Great way to buy a car. Triss @ carzoos was friendly and helpful and knowledgeable. Took all the stress out of a big decision. And I got a fantastic car which I love driving! Go carzoos.

July 21, 2019
Unprompted review
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Reply from Carzoos

Super feedback Josie - enjoy the drive!! Team Carzoos

Rated 5 out of 5 stars

Spot in service, A+++

Would 100% recommend the team at Carzoos North Lakes for the easiest, hassle free experience. Liam, Sean, Dan, Macauley all great blokes who will go above and beyond to make life easy!
Would recommend to everyone!

July 19, 2019
Unprompted review
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Reply from Carzoos

Thanks for choosing Carzoos Kurt - we look forward to seeing you again soon. Team Carzoos

Rated 5 out of 5 stars

Big thanks to Josh Sean and Sharon for…

Big thanks to Josh Sean and Sharon for the superb job they all did for us in finding and sorting the finance out for our new Ford Escape.

The finance Sharon sorted out for us surprised me at the rate matching most of the car dealer around, and she worked flat out on this to get this done in the small timeframe she had so thanks Sharon.

Josh your were brilliant we fell so relaxed with your approach never felt pushed in any way to buy the car and spent loads of his time showing us everything with his great knowledge of the Ford.

Big thanks to Sean who was the one who sorted out all my indecisive decisions changing cars ever 5 minutes and putting deposits on the wrong car, your sorted all this out and delivered the right car we wanted, Cheryl is so happy with her car not sure if she will let me drive it now she’s got used to it. Never heard of Carzoos’s before but have already told my mum to use you as she is looking for a new car, so many thanks to all the team great job we will be back!

July 12, 2019
Unprompted review
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Reply from Carzoos

We are wrapped -that you are wrapped in our service Neil. We are so happy you chose Carzoos to help problem solve your used car needs! (and your mum's too hopefully!) Team Carzoos

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Rated 5 out of 5 stars

After my car was written off a couple…

After my car was written off a couple of months ago I found the best priced, tidy, beautiful Mazda CX-9 at Carzoos. Dan, Sean and Sharon were terrific in helping me smoothly transition into my replacement car.
So after my 18 year old daughter drove my 'new' car a bit she decided she wanted to upgrade her first car and the place she wanted to look was Carzoos. As luck would have it they had the perfect car for her in the yard at Brendale again.

The 'Buddies' at Carzoos bent over backwards to get my daughter into her new, second hand car. Once again they were all amazing - helping her to get her first ever loan organised and getting her into her car, in record time. We had limited days that she could get to Carzoos to sign paperwork and take delivery of her car and they all worked tirelessly to make sure that she could get her car on her day off!

She's so excited to be the owner of her very own Carzoos Mazda CX-5!

THANK YOU Macauley, Sharon, Sean, Liam and Dan. You Guys ROCK 🤘

July 11, 2019
Unprompted review
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Reply from Carzoos

Enjoy your new wheel Louise and we look forward to welcoming you back in store soon! Team Carzoos

Rated 5 out of 5 stars

It was my first time purchasing a car…

It was my first time purchasing a car and it was made such an easy process with the help of the staff from the Garden City store. Lin, you were absolutely amazing and made the experience so rewarding. All the staff members were inviting, helpful and honestly great assets to the company. Thank you again, Lin, Sharon, and Kerry.

July 11, 2019
Unprompted review
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Reply from Carzoos

Your feedback is very welcomed Ashleigh and we are so glad the team could make this process easy and rewarding for you. Refer your friends! We'd love to help them too!! Team Carzoos

Rated 5 out of 5 stars

Thanks Carzoos.

Thanks Triss and Lin for organizing my new car. They did a great job.

July 10, 2019
Unprompted review
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Reply from Carzoos

Great news! See you again soon Michael. Team Carzoos

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