Absolutely brilliant from start to finish. Excellent product (Mayan TV cabinet). Stacks of communication from the company and also the delivery company too. Kinetic are excellent, great delivery guy s... See more
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Review summary
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Reviews shaping this summary
Delivery was excellent. Easy to communicate, well handled and went above my internet purchase expectations of drop and run. The furniture is well made, already assembled apart from fixing th... See more
Delivery was quick and easy to arrange, two-man delivery into rooms where I wanted them at no extra cost. They were friendly and polite, no sign of damage to boxes. Haven't had chance to open them yet... See more
Like most people, when you buy from a company unknown to you, you are a little worried. Absolutely no need! Great customer service with constant communication on the progress of you order. Have... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Kitchen Furniture Store
- Living Room Furniture Store
- Outdoor Furniture Store
- Rustic Furniture Store
Written by the company
Casamo offers a completely secure online furniture shopping experience, free tracked courier delivery service, a price match promise and our satisfaction guarantee.
Contact info
95 Catherine Way, BA1 7NZ, Bath, United Kingdom
- casamo.co.uk
4.7
Excellent
783 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Top company to deal with.
Because of vehicle problems our delivery was a week late, this was not a problem for us. Our delivery guys were very pleasant and helpful and moved our chairs up a flight of stairs without any complaint, I would give Casamo top marks, I dealt with Gavin and he is on top of his game.
May 15, 2024
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Friendly helpful company
Friendly helpful company, best price and the delivery on time, Richard the driver brought the heavy sideboard into our lounge, all round a good experience !
May 2, 2024
Great Experience
A great kitchen island. Well packaged so arrived in perfect condition. Able to book delivery date yourself and then given a time window the day before. Drivers then rang before delivery.
April 15, 2024
Amazing service
Amazing service, I have never bought anything from Casamo but I would highly recommend. Beautiful garden furniture, and delivery was probably one of the best I have ever had.
April 18, 2024
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Very happy
Very happy item as described delivered on the given day delivery driver very amenable and polite .
April 12, 2024
Great products and service
Ordered a garden corner sofa and couldn't be more pleased with the sofa or service. When we placed the order we got a personal email confirming the details from Gavin, and when there was a couple of days delay with the delivery Gavin emailed again to reassure us he was on the case. We would defniitely use Casamo again.
April 6, 2024
No call beforehand with arrival time
No call beforehand with arrival time. Luckily someone was at home.
April 8, 2024
Good products, great customer service
We ordered two sets of Maze Cotswold furniture for our caravan. Gavin was very helpful with our initial queries about organising delivery to the site rather than our home.
Delivery went smoothly and we loved the furniture, but when unpacking found one of the recliner chairs was damaged. Gavin organised a replacement for us without any hassle and it arrived with us very promptly.
The quality of the furniture is good and sizes are generous, a great mid-price option that looks very classy on our deck.
April 5, 2024
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Goods came quick but it has issues with…
Goods came quick but it has issues with the quality as we think its a ex desplay and we ordered a new one so not that good as should have given us a discount as ex display update the problems we had with items has been quickly rectified i would still recommend this company as sorted out the problem prompt
April 4, 2024
Reply from Casamo eCommerce Ltd
I'm very sorry to read this, Andy. As an online-only retailer, we do not have a showroom, so we should only be delivering brand new furniture to our customers direct from a supplier's warehouse. I'll contact you now to get to the bottom of these issues with you.
Definitely worth the saving
Purchased Maze Living Chaise set. Price was competitive, delivery was easy, communicated as soon order was made to manage my expectations of a delivery in 2 weeks. Delivery driver was so so friendly. All in all very happy. Was dubious at first and did my research before placing my order. Super happy with it l.
March 21, 2024
Really impressed with Casamo
Really impressed with Casamo. I hadn't heard of them before so did the obligatory Trust Pilot check which gave me some confidence.
They had a great discount on a set i've had my eye on for a while, but it was on back order as the manufacturer was also out of stock.
I really wanted it before Saturday 30th March as we had guests round so I spoke to Gavin on their sites chat who said they may be able to do it.
Despite them only having a couple of days to get it to us, it was delivered on 29th, ready for us to use on 30th. The delivery was seemless with a 30 minute call beforehand, and the ability to track the order.
Really impressed with the service. I will definitely be using them again and recommending them to others!!
March 30, 2024
Unprompted review
A food product delivered as scheduled…
A food product delivered as scheduled by a good delivery team who did the unpacking and fitting of small items. Rubbished tidily packed up and taken away.
March 15, 2024
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This was my first order from Casamo and…
This was my first order from Casamo and I am really,really pleased with my garden fuurniture.Very happy with price and kept informed with the progress of my order and delivery.
March 13, 2024
Garden Sofa Set
I placed an order on the Sunday .
Great Company to deal with . I found the same item cheaper elsewhere after I’d already paid for it .
I contacted Gavin and after he made a few phone calls to the supplier he managed to price match , which was very kind of him .
Fast delivery literally under 2 weeks
Would definitely use again .
Many Thanks
February 27, 2024
Efficient delivery
Efficient delivery. Communication re delivery progress excellent. Product itself as described and good quality
February 28, 2024
Excellent Service
Really helpful Chat line.
Not long to wait for delivery which came on time.
Driver and assistant helpful in getting furniture in , unwrapped and checked. Superb quality items.
February 29, 2024
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Excellent service from start to finish.
February 21, 2024
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