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Cash for Silver USA Reviews 

418
•
TrustScore 4.5 out of 5

4.7

Gold and Silver Trading Company
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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being incredibly easy, efficient, and smooth from start to finish. People frequently highlight the helpfulness and professionalism of the staff and customer service, noting excellent communication and care in answering questions. Many also appreciate the fair and reasonable offers received, often finding the process straightforward and stress-free. However, some customers also noted that initial offers for their items were often significantly lower than expected or below market value. Some people mentioned difficulties with communication, citing inconsistent answers and a lack of detailed breakdown for the pricing offered.

What people talk about most

Service

Customers had positive experiences with service, often highlighting its ease, speed, and convenience for... See more

Price

Clients share ambiguous opinions on price, with many reviewers expressing dissatisfaction with initial... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as very easy,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more

Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

418 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(418)

235 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy and Trustworthy!

This was so easy! From beginning to end, the process was well explained and easy to follow. Plus all the work was done for me. I will definitely use Cash for a silver again. And recommend them!

June 7, 2026
Unprompted review
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Rated 5 out of 5 stars

This process was super easy

This process was super easy. They were kind and nice to work with. It was convenient to be able to text questions. They kept me in the loop immediately at every step of the process and the offer came through super fast. I'm happy with my experience, thank you :)

May 29, 2026
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Rated 5 out of 5 stars

Grateful for a positive experience.

This was my first time doing business with Cash for Silver. I was pleased to communicate my concerns with Drew, who was patient, professional, and a delight to work with.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with super fast payment

I received an offer within one hour of my package being delivered. I was surprised that I received a second offer after I declined the first offer. Timely texts were sent for every step of the process. Communication via text was very easy. Payment was sent to my PayPal account within four minutes of offer acceptance.

May 19, 2026
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Rated 2 out of 5 stars

Joke of an offer

The process was simple enough. Their website even offered a 10% "bonus" on the offer. After shipping my items (all .925 sterling), the offer, before the 10% bonus amounted to what was less than 25% of the market price per oz of the items. My local jeweler offered me more than twice that a week earlier and I declined that offer. Your offer doesn't break down the weight and pricing, just the offer. The calculator on the website must be a bait and switch because the actual offer was less than a 1/3 of that calculator. Colossal waste of time.

April 28, 2026
Unprompted review
Rated 4 out of 5 stars

The persons I dealt with at Cash for…

The persons I dealt with at Cash for Silver were very professional, and their customer service was top notch. Unfortunately, we were unable to make a deal. There were no questions asked, and the return was handled quickly and professionally.

May 12, 2026
Unprompted review
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