Cash for Silver USA Reviews 

417
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the entire process straightforward and efficient, from submitting their items to receiving payment. Many people highlight the professionalism and helpfulness of the staff, noting excellent communication and quick response times. Reviewers frequently mention the fast turnaround for appraisals and prompt receipt of funds. However, some customers noted initial offers were often significantly lower than expected or market value. Some reviewers mentioned needing to negotiate for a more acceptable offer. A few also felt that these low initial offers made the process a waste of time or were not ideal.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as easy, fast, and convenient.... See more

Price

Users describe ambiguous interactions with price, with some reviewers reporting fair prices and satisfaction... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism and... See more

User experience

Reviewers highlight the exceptional ease and simplicity of the user experience, often describing the process... See more

Response time

People report positive experiences with response times, highlighting the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Company replied

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Company replied

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Company replied

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more

Company replied


Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

417 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(417)

235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service is quick

The service is quick, easy and convenient. The packing label comes within a couple days or you can print your own. You get an immediate response as soon as your items are received. The prices are fair and payment is sent immediately.

March 25, 2026
Unprompted review
Cash for Silver USA logo

Reply from Cash for Silver USA

Thank you for your wonderful review. We're delighted to hear you found the entire process quick, easy, and convenient from beginning to end. Whether customers choose a mailed shipping kit or print their own label, our goal is to make selling silver as simple as possible while keeping everyone informed every step of the way. We're also pleased you were happy with your offer and received your payment promptly. Thank you for choosing Cash for Silver USA. We truly appreciate your trust and look forward to serving you again in the future, Jean.

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Rated 5 out of 5 stars

Everything was really smooth and easy…

Everything was really smooth and easy super quick payment

March 24, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for your kind feedback, Rosie. We're thrilled to hear your experience was smooth, simple, and efficient from start to finish. Fast payment is an important part of the service we strive to provide, and we're glad we could deliver exactly what you were looking for. Thank you for choosing Cash for Silver USA. We truly appreciate your trust and hope to have the opportunity to work with you again in the future.

Rated 5 out of 5 stars

Professionals!

From my first look at your website to the return of my items, your company handled my transaction professionally. That deserves 5 stars. I should deduct one star because I had to refuse your offer, but your free return shipment is appreciated!
-- Ali B

March 23, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you, Ali, for taking the time to leave such a thoughtful review. While we're sorry we couldn't reach an agreement on this transaction, we're grateful you recognized the professionalism of our team throughout the entire process. We believe every customer deserves the same level of care and respect, whether they accept an offer or choose to have their items returned. Thank you for acknowledging our complimentary return shipping and giving Cash for Silver USA the opportunity to earn your business. We hope to have the chance to work with you again in the future.

Rated 5 out of 5 stars

Fast and fair service.

Fast, simple, and fair. Can’t ask for more than that.

March 17, 2026
Unprompted review
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Reply from Cash for Silver USA

Thanks, Kevin. Fair, fast, and uncomplicated is exactly how selling silver should be. We're glad we delivered an experience that respected both your time and your expectations. Comments like yours remind us that keeping the process simple is often the most valuable service we can provide. It was a pleasure earning your business, and everyone at Cash for Silver USA hopes to work with you again down the road.

Rated 4 out of 5 stars

I would like to see the offer itemized…

I would like to see the offer itemized in the future.

March 13, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for your feedback, Nicole. We appreciate you taking the time to let us know how we can improve. An itemized breakdown of the appraisal is a thoughtful suggestion, and we understand how it could provide additional clarity and confidence when reviewing an offer. We're grateful you chose Cash for Silver USA and will certainly take your comments into consideration as we continue improving our customer experience. We hope to have the opportunity to serve you again in the future.

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Rated 5 out of 5 stars

The best place to sell your silver and gold and get top dollar.

They were great at communicating every step of the way and answered every question I had by text what was very convenient for me. And most of all they pay top dollar for silver and gold like know one else, definitely doing business here for know on.
Thanks
Dave S

March 12, 2026
Unprompted review
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Reply from Cash for Silver USA

Dave, reviews like yours mean a great deal to our team. Knowing you felt informed throughout the entire process and appreciated the convenience of communicating by text is exactly the experience we aim to provide. We're honored you trusted Cash for Silver USA with your silver and gold, and we're thrilled you were happy with the value you received. We sincerely appreciate your recommendation and look forward to earning your business again the next time you have precious metals to sell.

Rated 5 out of 5 stars

Hassle Free Transaction

Hassle free transaction I was surprised at how much my scrap jewelery was worth. Will do business with them again.

March 11, 2026
Unprompted review
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Reply from Cash for Silver USA

Thanks, Saul. Finding unexpected value in items you no longer use is one of the most rewarding parts of this process. We're delighted your scrap jewelry turned out to be worth more than you anticipated and that the entire transaction was simple and hassle free. Earning your confidence to come back again is the highest compliment we could receive. We appreciate you choosing Cash for Silver USA and look forward to helping you with your next sale.

Rated 5 out of 5 stars

I received a more than fair offer for…

I received a more than fair offer for my partial Tiffany flatware set. The offer came only an hour or two after the message that they had received my items. The whole process was safe, secure and I am completely satisfied with every aspect of dealing with this company.

March 11, 2026
Unprompted review
Cash for Silver USA logo

Reply from Cash for Silver USA

Thank you for such a thoughtful review. It's always rewarding to hear when customers are pleasantly surprised by the value of pieces they've held onto for years. We're especially glad your Tiffany flatware appraisal was completed so quickly after your package arrived and that the entire experience felt safe, secure, and seamless. Your confidence in Cash for Silver USA means a great deal to us, and we truly appreciate the opportunity to have earned your trust, Crystal.

Rated 5 out of 5 stars

Another Satisfied Customer

I've used Cash for Silver on numerous occasions and appreciate the level of customer service. Staff are always courteous, professional, and willing to come to a price that benefits the both of us!

March 11, 2026
Unprompted review
Cash for Silver USA logo

Reply from Cash for Silver USA

Brice! There is no better endorsement than a customer who continues to come back. Knowing you've trusted Cash for Silver USA on numerous occasions tells us we're doing what matters most: treating people fairly, communicating openly, and working together to reach an offer that makes sense for everyone. We truly appreciate your loyalty and the confidence you've placed in our team over the years. It has been a pleasure serving you, and we look forward to helping you again the next time you have silver to sell.

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Rated 5 out of 5 stars

Quick and easy

March 9, 2026
Unprompted review
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Reply from Cash for Silver USA

The best experiences are often the simplest ones. We're glad everything moved quickly and without unnecessary complications, making it easy to turn your silver into cash. That's exactly the kind of service Cash for Silver USA strives to deliver every day. Thank you for your trust, and we hope to have the opportunity to work with you again.

Rated 5 out of 5 stars

Glad that someone answered the phone…

Glad that someone answered the phone when I had a question.
Easy to make shipping label. Fair pricing. Anything else I come across will be sent to this company.
Thanks, Paul Brant

March 9, 2026
Unprompted review
Cash for Silver USA logo

Reply from Cash for Silver USA

Sometimes it's the little things that leave the biggest impression. Being able to reach a real person when you had a question, creating your shipping label without hassle, and receiving a fair offer all add up to the kind of experience we want every customer to have. We're honored that you've decided to send future items our way. Thanks again, Paul, for giving Cash for Silver USA the opportunity to earn your trust.

Rated 5 out of 5 stars

Fast

Fast, courteous ,fair. Thank you will recommend to family and friends

March 9, 2026
Unprompted review
Cash for Silver USA logo

Reply from Cash for Silver USA

Three words that never go out of style: fast, courteous, and fair. That's the standard our team works toward with every transaction, and it's rewarding to know your experience reflected exactly that. The fact that you'd recommend Cash for Silver USA to your family and friends is something we never take for granted. We sincerely appreciate your confidence and look forward to helping anyone you send our way.

Rated 5 out of 5 stars

Everything was easy and the pay out was…

Everything was easy and the pay out was very fair

March 6, 2026
Unprompted review
Cash for Silver USA logo

Reply from Cash for Silver USA

Thanks, Kenneth. Turning unwanted silver into cash should never feel complicated. We're glad the experience was smooth from the moment you started and that you felt the final offer reflected a fair value for your items. That's the balance we strive for every day: an easy process paired with competitive payouts. We appreciate you choosing Cash for Silver USA and hope to earn your business again in the future.

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Rated 5 out of 5 stars

Constant communication.

Constant communication.

March 5, 2026
Unprompted review
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Reply from Cash for Silver USA

Staying connected from start to finish is something we never overlook. Whether it's confirming your package has arrived, answering questions, or keeping you updated throughout the appraisal, we want every customer to know exactly what's happening. We're glad that consistent communication made a difference in your experience. Thank you for trusting Cash for Silver USA, and we hope to help you again whenever you have more silver to sell.

Rated 5 out of 5 stars

Curteus company.

Instructions were easy to follow.
Received fair price for my sterling.

March 2, 2026
Unprompted review
Cash for Silver USA logo

Reply from Cash for Silver USA

A straightforward experience and fair treatment are what every customer deserves. We're glad the instructions made sending your sterling silver simple and that you felt the offer reflected a fair value for your items. Just as importantly, we're pleased our team left you with a positive impression through courteous service. Thank you for choosing Cash for Silver USA, and we hope to have the opportunity to earn your business again.

Rated 5 out of 5 stars

Quick response to shipping label…

Quick response to shipping label request. Quick turnaround with appraisal. Very easy.

March 3, 2026
Unprompted review
Cash for Silver USA logo

Reply from Cash for Silver USA

Thanks, Fran. From the moment you requested your shipping label to the day your appraisal was completed, we're glad everything moved quickly and without hassle. Making the process efficient while keeping it simple is something our team takes pride in. It's great to know the experience lived up to your expectations and made selling your silver feel effortless. We appreciate you choosing Cash for Silver USA and hope to work with you again in the future.

Rated 5 out of 5 stars

So quick easy!

March 3, 2026
Unprompted review
Cash for Silver USA logo

Reply from Cash for Silver USA

Some experiences don't need a long explanation. When everything is quick and easy, it means the process worked exactly as intended. That's what we strive to deliver with every transaction, from shipping to payment. Thank you for choosing Cash for Silver USA. We truly appreciate your business and hope to help you again the next time you have silver to sell.

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Rated 5 out of 5 stars

Realistic Expectations and Persistence

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump up from their recent low point and bounce around for a week or two, I contacted them again and asked them to take another look. Based on recent silver prices and the other factors they consider, they made an offer matching my minimum expectations on the nose. My check should arrive tomorrow by FedEx. My recommendation is to have realistic expectations and be a strong advocate for a fair price.

March 3, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for sharing such an honest account of your experience, Lauren. We appreciate that you gave us another opportunity after market conditions changed, and we're pleased we were able to reach an agreement that met your expectations. Precious metal prices fluctuate, so timing can make a meaningful difference, and we're always happy to reevaluate items when circumstances change. Your advice about having realistic expectations and communicating openly is thoughtful, and we're grateful you chose Cash for Silver USA to complete your transaction. We truly appreciate your business and hope to work with you again in the future.

Rated 5 out of 5 stars

It was simple

It was simple. Shipping was free. I didn’t even have to speak to anyone. The only criticism I have is that it would have been nice to see the quote having listed each item, what the material actually was and what it weighed. Other than that, top notch. 10 out of 10 would recommend!

March 2, 2026
Unprompted review
Cash for Silver USA logo

Reply from Cash for Silver USA

It's rewarding to hear that the entire process was so convenient that you could complete everything without ever needing to pick up the phone. Free shipping and a straightforward experience are exactly what we aim to provide. We also appreciate your thoughtful suggestion about including an itemized breakdown showing each item's metal type and weight. Feedback like yours helps us identify ways to make the experience even better. Thank you for the outstanding recommendation and for choosing Cash for Silver USA. We hope to have the opportunity to serve you again.

Rated 5 out of 5 stars

Satisfied!

They were prompt and honest in their offer!

March 2, 2026
Unprompted review
Cash for Silver USA logo

Reply from Cash for Silver USA

An honest offer delivered without unnecessary delays is exactly what every customer deserves. We're glad our team was able to provide a prompt appraisal and a transparent experience you could feel good about. Earning your satisfaction is what drives us every day. Thank you for choosing Cash for Silver USA, and we look forward to helping you again whenever you have more silver to sell, Thea.

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