Cash for Silver USA Reviews 

417
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the entire process straightforward and efficient, from submitting their items to receiving payment. Many people highlight the professionalism and helpfulness of the staff, noting excellent communication and quick response times. Reviewers frequently mention the fast turnaround for appraisals and prompt receipt of funds. However, some customers noted initial offers were often significantly lower than expected or market value. Some reviewers mentioned needing to negotiate for a more acceptable offer. A few also felt that these low initial offers made the process a waste of time or were not ideal.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as easy, fast, and convenient.... See more

Price

Users describe ambiguous interactions with price, with some reviewers reporting fair prices and satisfaction... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism and... See more

User experience

Reviewers highlight the exceptional ease and simplicity of the user experience, often describing the process... See more

Response time

People report positive experiences with response times, highlighting the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Company replied

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Company replied

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Company replied

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more

Company replied


Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

417 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(417)

235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with Cash For Silver USA

Very happy with Cash For Silver USA, the process was easy, quick and very fair. I highly recommend them, and look forward to working with them again soon!

May 5, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you, Faustina, for your wonderful recommendation. We're delighted to hear the entire process was easy, efficient, and that you felt you received a fair offer for your silver. Earning your confidence means everything to us, and we're honored that you'll be returning for future transactions. Everyone at Cash for Silver USA truly appreciates your trust and kind words, and we look forward to serving you again soon.

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Rated 5 out of 5 stars

Very personable people

Very personable people, shipping was quick and efficient!

April 27, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for taking the time to share your experience. We believe great service starts with great people, so it's wonderful to hear our team made such a positive impression. We're also glad your shipping kit arrived quickly and that everything moved smoothly from start to finish. Thank you for choosing Cash for Silver USA. We truly appreciate your support and hope to work with you again in the future, Samantha.

Rated 5 out of 5 stars

A Great Experience

Working with “Cash for Silver” has been a great experience.
Their team is a fast, fair, knowledgeable, and professional company to work with.
If you’re contemplating trusting them to valuate your items I highly recommend you to give them a chance to show you their trustworthy work and ethical practices.
I just completed my third project with their team and they always like you to give them an idea of how much you want for your product. At first I was hesitant to do this because I thought they would underestimate what you were asking for your items. They received my items, appraised them within a day and came back with an offer more than I had expected and then once I excepted the offer they had $$$ to my bank account within another day.
Also on my first project I felt their offer was too low and they were willing to negotiate a price for me that was acceptable.
If you decide not to accept an offer your items are returned to you promptly.
They are willing to pay for the shipping for your items both ways if needed.
I highly recommend that if you’re interested in working with this company you should consider doing so.
I thank you again for all your help, support and willingness to work with me.
I will definitely be a customer again.

April 29, 2026
Unprompted review
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Reply from Cash for Silver USA

Wow, Irene. Thank you so much. Reading reviews like yours is incredibly rewarding because they reflect exactly the experience we strive to provide. Thank you for trusting Cash for Silver USA not just once, but for a third transaction. We're especially grateful you highlighted our willingness to communicate openly, negotiate when appropriate, and make sure you felt comfortable throughout the process. It means a great deal that we exceeded your expectations, delivered prompt appraisals and payment, and earned your confidence through honest, ethical service. Your thoughtful recommendation and continued loyalty are sincerely appreciated, and we look forward to serving you again whenever you're ready.

Rated 5 out of 5 stars

This silver buyer was exceptional

This silver buyer was exceptionally professional and awesome to work with. He handled the entire process with total transparency and integrity, making the transaction seamless and stress-free. I highly recommend his services to anyone looking for a trustworthy expert who offers fair value and top-tier service. Thanks again.

April 28, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for such an incredible review, Joey! We take great pride in providing honest, transparent service, so it's especially meaningful to hear those qualities stood out during your experience. Making every transaction straightforward, fair, and stress free is exactly what Cash for Silver USA strives to deliver. Your recommendation means a great deal to our entire team, and we're truly grateful for the opportunity to earn your trust. We look forward to working with you again in the future.

Rated 5 out of 5 stars

I really appreciate doing business with…

I really appreciate doing business with you guys! I feel secure when I send my stuff that it gets a fair evaluation. I appreciate the confirmation and receipt of my payment! Thanks so much!

April 4, 2026
Unprompted review
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Reply from Cash for Silver USA

Knowing you feel confident and secure when sending your valuables to us is one of the greatest compliments we can receive. We work hard to provide fair evaluations, clear communication, and prompt payment so every customer can feel comfortable throughout the entire process. Thank you for continuing to place your trust in Cash for Silver USA. We truly appreciate your kind words and look forward to serving you again whenever you need us, Suzanne.

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Rated 5 out of 5 stars

I always have a pleasant experience…

I always have a pleasant experience dealing with Cash for Silver USA. Straightforward process, and helpful representatives

April 28, 2026
Unprompted review
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Reply from Cash for Silver USA

Welcome back, Lucy, and thank you for your continued trust in Cash for Silver USA. There's nothing more rewarding than knowing you've consistently had positive experiences with our team. We work hard to keep the process straightforward while providing friendly, knowledgeable support whenever it's needed. Your loyalty means a great deal to us, and we truly appreciate the opportunity to earn your business time and again.

Rated 5 out of 5 stars

Cashforsilver went above and beyond my…

Cashforsilver went above and beyond my expectations for appraising and buying my silver flat ware. I was very nervous sending valuables in the mail to strangers, but I'm so glad I went with this website over any other avenue. They gave me a more then fair offer and when I had a few questions they responded immediately and even went as far as to call to make sure they sent the payment to the correct address. 100% will use them in the future and would highly recommend their service!

April 24, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you, Cody, for sharing such a thoughtful review. We understand that mailing valuable silver to a company for the first time can feel like a big step, so we're especially grateful you chose to place your trust in Cash for Silver USA. It's wonderful to hear our team exceeded your expectations with a fair offer, prompt communication, and the extra care of confirming your payment details before sending your funds. Providing peace of mind is just as important to us as providing competitive offers. Your recommendation means the world to us, and we truly look forward to serving you again in the future.

Rated 4 out of 5 stars

The process was simple

The prices was simple, and in the end I received more than I would have locally. I will definitely use them in the future.

April 24, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for your wonderful feedback, Mary. We're delighted the process was easy from beginning to end and that we were able to provide a stronger offer than what was available locally. Helping customers maximize the value of their silver while keeping everything simple and convenient is exactly what Cash for Silver USA strives to do. We truly appreciate your trust and are honored that you'll choose us again for future transactions.

Rated 5 out of 5 stars

Outstanding customer service and…

Outstanding customer service and process. Taking into consideration the volatility of the market currently, Cash for Silver offered a price higher than any of the competitors with the same services. Thank you for a great experience.

April 23, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for your thoughtful review, John. We're especially grateful you recognized the value we strive to provide, even during a volatile silver market. Offering competitive prices, outstanding customer service, and a smooth, transparent process is what Cash for Silver USA is all about. Knowing we exceeded the offers from other buyers and delivered an experience worthy of your recommendation means a great deal to our team. We truly appreciate your trust and look forward to serving you again in the future.

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Rated 5 out of 5 stars

The professionalism of your team

The professionalism of your team. The fact that they were in constant contact with me. Who knew that the coins in my possession would get me the proceeds I was paid. Those proceeds will help tremendously since I have been out of work since mid January, due to health issues. My thanks to everyone involved.

April 22, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for sharing such a heartfelt review, Lisa. We're honored that our team's professionalism and consistent communication helped make you feel confident throughout the process. It means even more to know the value of your coins was a pleasant surprise and that those funds will provide meaningful support during a difficult time. Everyone at Cash for Silver USA is grateful for the opportunity to earn your trust, and we sincerely appreciate your kind words. We wish you all the best and hope you're back on your feet soon.

Rated 5 out of 5 stars

It was a painless and seamless…

It was a painless and seamless transaction. So easy to box up, print label and send. Received notification and then check. Communication was excellent. Couldn't be easier!

April 13, 2026
Unprompted review
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Reply from Cash for Silver USA

We're delighted to hear the entire experience was as easy as it should be, Debbie. From printing your shipping label and sending your package to receiving updates along the way and getting your payment promptly, our goal is to make every step simple and stress free. Knowing our communication helped give you confidence throughout the process means a great deal to everyone at Cash for Silver USA. Thank you for your trust, your kind words, and your recommendation.

Rated 5 out of 5 stars

Good group to deal with

Good group to deal with. Pleasure doing business with you.

April 20, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for your kind words, John, and for choosing Cash for Silver USA. We're pleased to hear your experience was a positive one and that our team made the process enjoyable from start to finish. Building lasting relationships through honest service and straightforward transactions is what we strive for every day. We truly appreciate your business and look forward to the opportunity to work with you again.

Rated 5 out of 5 stars

Cash For Silver is a trustworthy

Cash For Silver is a trustworthy and fair Company from my experiences with them. I've sold them silver a couple times and gotten a fair price. The experience has been very positive.

April 16, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for your continued confidence in Cash for Silver USA, Michael. It means a great deal to know you've worked with us multiple times and consistently felt you received fair offers and honest service. Building long term relationships through trust, transparency, and dependable results is exactly what we strive for every day. We sincerely appreciate your loyalty and look forward to helping you with your next transaction.

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Rated 5 out of 5 stars

It was very simple and easy to do!

April 16, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for your review. We designed our process to be as simple and convenient as possible, so it's wonderful to hear everything was easy from beginning to end. Our team is committed to making every transaction straightforward while providing reliable service every step of the way. Thank you for choosing Cash for Silver USA. We truly appreciate your trust and hope to work with you again in the future.

Rated 5 out of 5 stars

Easy peasy

Easy peasy! Requested label, printed and packed up my broken flatware pieces and within a week received a fair price!

April 16, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for the fantastic review, Joy. We're so glad the process lived up to its promise of being quick and hassle free. From requesting your shipping label to receiving a fair offer for your broken silver flatware, our goal is to make every step simple and convenient. Everyone at Cash for Silver USA truly appreciates your trust, and we look forward to helping you again whenever you're ready.

Rated 5 out of 5 stars

Highly Recommend Cash for Silver

The whole process of getting my sterling silver evaluated for scrap was made easy by the great people at Cash for Silver. Every step in the process was communicated to me and any questions I had were answered very quickly. I received payment by check and I was very happy with the amount. I highly recommend this service for anyone who wants to sell their sterling silver items.

March 31, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for such a thoughtful recommendation, Jean. We're delighted to hear our team made the process of selling your sterling silver simple, transparent, and stress free. Keeping customers informed every step of the way and responding quickly to questions are values we take great pride in, so it's wonderful to know that stood out during your experience. We're also pleased you were happy with your offer and payment. Everyone at Cash for Silver USA sincerely appreciates your trust and your recommendation, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Amazing service

Amazing service , very easy to use - would repeat!

April 8, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for your wonderful feedback, Lisa. We're thrilled to hear you found the process so easy and enjoyable from start to finish. Creating a simple, reliable experience that customers feel confident using again is exactly what Cash for Silver USA strives for every day. We truly appreciate your trust and look forward to serving you again the next time you have silver to sell.

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Rated 5 out of 5 stars

The communication and instructions were…

The communication and instructions were excellent. I was pleased with the buy offer and frankly, I was happy to dispose of the articles. Thanks

April 7, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for taking the time to share your experience. We're delighted to hear our clear communication and step by step instructions made the process simple and straightforward. It's also wonderful to know you were pleased with your offer and were able to turn items you no longer needed into extra value. Thank you for choosing Cash for Silver USA. We truly appreciate your trust and hope to have the opportunity to serve you again in the future, Elizabeth.

Rated 4 out of 5 stars

My experience was great

My experience was great! My initial offer was increased which really made me happy. However it took over a day to receive my funds instead of same day as promised. But end result was fabulous. Everyone was great to work with. Very satisfied

April 7, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for your thoughtful review. We're so glad we were able to increase your initial offer and deliver an outcome you were happy with. We also appreciate your patience regarding the payment timing, and we're sorry it took a little longer than expected to reach you. It's wonderful to hear our team made the experience a positive one despite that delay. Thank you for choosing Cash for Silver USA. We truly appreciate your trust and look forward to serving you again in the future.

Rated 5 out of 5 stars

Process was a breeze!

The guidelines for sending things to sell were clear and the communication was fantastic. They responded very quickly to my questions. I’m very satisfied with the entire experience.

March 30, 2026
Unprompted review
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Reply from Cash for Silver USA

Thank you for your wonderful review. We're thrilled to hear the entire process felt effortless from beginning to end. Providing clear instructions, quick responses to questions, and consistent communication are all part of the experience we work hard to deliver at Cash for Silver USA. Knowing you were completely satisfied means a great deal to our team. We truly appreciate your trust and look forward to serving you again in the future.

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