Cash for Silver USA Reviews 

418
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy, efficient, and professional, often highlighting a smooth and stress-free user experience from start to finish. Many appreciate the staff's helpfulness, responsiveness, and clear communication, noting quick appraisals and fast transaction times, which contributes to a very positive overall impression. However, some customers also noted concerns regarding pricing, with initial offers sometimes being lower than expected for their items. Reviewers mentioned feeling that offers were occasionally significantly below market value, leading to a need for negotiation or declining the offer entirely to seek better terms. Some people also felt that the pricing structure was not always transparent or clearly explained.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the professional, quick, and... See more

Price

Reviewers highlight ambiguous aspects of price, with many expressing dissatisfaction over initial offers... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as very easy,... See more

Response time

Customers had positive experiences with response time, frequently praising the quick turnaround and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carl was very open and communicative about the process of what to do as far as packing the item and securely sending it. He even reached out to me and to see if I had any questions or concerns. And... See more

Company replied

Rated 5 out of 5 stars

It’s always a pleasure to have your valuables purchased for a fair and reasonable cost. They have exceptional customer service and operate a very high level of trust and transparency. The best option... See more

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Company replied

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Company replied


Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

418 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(418)

237 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was simple

It was simple. Shipping was free. I didn’t even have to speak to anyone. The only criticism I have is that it would have been nice to see the quote having listed each item, what the material actually was and what it weighed. Other than that, top notch. 10 out of 10 would recommend!

March 2, 2026
Unprompted review
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Reply from Cash for Silver USA

It's rewarding to hear that the entire process was so convenient that you could complete everything without ever needing to pick up the phone. Free shipping and a straightforward experience are exactly what we aim to provide. We also appreciate your thoughtful suggestion about including an itemized breakdown showing each item's metal type and weight. Feedback like yours helps us identify ways to make the experience even better. Thank you for the outstanding recommendation and for choosing Cash for Silver USA. We hope to have the opportunity to serve you again.

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Rated 5 out of 5 stars

Satisfied!

They were prompt and honest in their offer!

March 2, 2026
Unprompted review
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Reply from Cash for Silver USA

An honest offer delivered without unnecessary delays is exactly what every customer deserves. We're glad our team was able to provide a prompt appraisal and a transparent experience you could feel good about. Earning your satisfaction is what drives us every day. Thank you for choosing Cash for Silver USA, and we look forward to helping you again whenever you have more silver to sell, Thea.

Rated 5 out of 5 stars

Simple and seamless process.

February 24, 2026
Unprompted review
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Reply from Cash for Silver USA

Sometimes the best compliment is the simplest one, Gerrie. Knowing your experience was seamless from start to finish tells us we delivered exactly the kind of service we strive for. Making it easy to turn your silver into cash without unnecessary steps is at the heart of what we do. We appreciate your trust in Cash for Silver USA and hope to have the opportunity to assist you again in the future.

Rated 5 out of 5 stars

Quick service and fair pricing!

February 25, 2026
Unprompted review
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Reply from Cash for Silver USA

Speed matters, but so does feeling confident that you're receiving a fair value for your silver. We're delighted we were able to deliver both. Creating an experience that's efficient, transparent, and worthwhile is what Cash for Silver USA is all about. Thank you for your kind words and for giving us the opportunity to earn your business. We hope to work with you again soon.

Rated 5 out of 5 stars

They'll bend over backwards for your business!

After I declined the company's offer for my silver, it agreed to meet a higher offer which I had subsequently received. Shipping to them was free and convenient, and payment was literally overnight.

February 12, 2026
Unprompted review
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Reply from Cash for Silver USA

Wow, Ann. Every transaction is an opportunity to earn a customer's confidence, and we're glad we had the chance to continue the conversation after your initial decision. Finding common ground and reaching an agreement that worked for you is exactly the kind of outcome we hope for. We're also pleased the free shipping and overnight payment helped make the experience as convenient as possible. Thank you for giving Cash for Silver USA the opportunity to earn your business, and we truly appreciate your recommendation.

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Rated 5 out of 5 stars

They were friendly and professional!

They were friendly and professional. I didn't like their initial offer, but they were flexible and we came to a deal. So I am happy with them overall!

February 20, 2026
Unprompted review
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Reply from Cash for Silver USA

A great outcome doesn't always happen with the first conversation, and we're glad we had the opportunity to keep working with you until we reached an agreement. Our team believes in treating every customer with respect, listening carefully, and being flexible whenever possible. It's wonderful to know those efforts left you with a positive impression and an experience you felt good about. Thank you for choosing Cash for Silver USA. We truly appreciate your trust and hope to work with you again in the future.

Rated 5 out of 5 stars

Easy experience

Easy experience. Fast payment

February 18, 2026
Unprompted review
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Reply from Cash for Silver USA

Some transactions are memorable because they're effortless. We're glad your experience was exactly that, with a simple process and payment that arrived quickly. That's the standard we aim to deliver every day, whether you're selling a single item or an entire collection. We appreciate you choosing Cash for Silver USA and hope to have the opportunity to help you again in the future, Bridget.

Rated 5 out of 5 stars

Smooth transaction Start to Finish.

Very smooth transaction. Easy to ship with “the kit”. Unfortunately what I had thought was sterling silver turned out to be plated copper. John took the time to explain their process of testing my items and offered a number of options that were very fair and reasonable. He was very patient with me and I will certainly use Cash for Silver in the future. I trust and completely recommend them if you have silver to sell. It’s easy, secure, and the customer service is exactly as it should be. Thanks John! -Eric

February 18, 2026
Unprompted review
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Reply from Cash for Silver USA

Eric, thank you for taking the time to share such a thoughtful review. While discovering your items were silver plated rather than sterling wasn't the outcome you were hoping for, we're glad John took the time to explain the testing process and walk you through your options without any pressure. We believe transparency is just as important as providing competitive offers, and we're pleased that commitment earned your trust. Knowing you'd confidently recommend Cash for Silver USA and plan to use us again is incredibly meaningful to our entire team. We truly appreciate your business and your kind words.

Rated 5 out of 5 stars

Excellent Experience

My experience from beginning to end was absolutely exceptional. Customer Service was phenomenal, no long waits for replies & constant stay in touch throughout the entire process. I highly recommend Cash for Silver USA! 10 STARS!

February 16, 2026
Unprompted review
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Reply from Cash for Silver USA

What stands out most in your review isn't just the speed, it's the consistency. Prompt replies, regular updates, and a team that stayed engaged from beginning to end are exactly the experience we want every customer to have. Hearing that you'd describe the service as exceptional and award us "10 stars" is incredibly rewarding for everyone at Cash for Silver USA. Thank you for your enthusiastic recommendation and for trusting us with your silver. We can't wait to help you again whenever the opportunity arises. Thank you, Dawn

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Rated 5 out of 5 stars

The process was easy

The process was easy, I printed of my mailing label sent in my items and waited for an appraisal. Accepted what was offered ans was paid quickly.

February 16, 2026
Unprompted review
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Reply from Cash for Silver USA

It's nice when a process is exactly as advertised, Lisa. From printing your shipping label to receiving your appraisal and getting paid shortly after accepting the offer, we're glad everything went smoothly from start to finish. Creating a hassle free experience with fast turnaround is what Cash for Silver USA strives to deliver every day. Thank you for giving us the opportunity to earn your business, and we hope to work with you again in the future.

Rated 5 out of 5 stars

Process was quick and easy

Process was quick and easy. Once I signed up a shipping label was instantly provided. Within 5 days I had my items evaluated and an offer made.

February 9, 2026
Unprompted review
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Reply from Cash for Silver USA

It's gratifying to hear that every step happened just as it should, Rachel. An instant shipping label, a prompt appraisal within a few days, and a straightforward process are all part of making selling silver as convenient as possible. We work hard to eliminate delays and unnecessary complications so customers can focus on the results. Thank you for choosing Cash for Silver USA, and we hope to have the opportunity to help you again in the future.

Rated 5 out of 5 stars

The assessment was fair and reassuring.

February 16, 2026
Unprompted review
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Reply from Cash for Silver USA

Hi Paula. Peace of mind is just as valuable as a fair offer. We're pleased to know the appraisal gave you confidence in both the evaluation and the process itself. Building trust through honest assessments and transparent service is something our team takes seriously every day. Thank you for placing your confidence in Cash for Silver USA. We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

The rep was kind & helpful.

February 12, 2026
Unprompted review
Cash for Silver USA logo

Reply from Cash for Silver USA

A friendly voice and a willingness to help can make all the difference. We're delighted our representative made you feel supported throughout your experience and provided the kind of service you deserved. At Cash for Silver USA, we believe every customer should be treated with patience, respect, and genuine care. Thank you for your kind words, and we hope to have the pleasure of assisting you again in the future.

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Rated 5 out of 5 stars

Well I thought the offer was low I…

Well I thought the offer was low I counterd a higher offer we compromised and came to a agreement

February 11, 2026
Unprompted review
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Reply from Cash for Silver USA

Finding common ground is what matters most, Walter, and we're glad we were able to do that together. We understand that first offers don't always align with every customer's expectations, which is why we're always willing to have an open conversation when appropriate. Reaching an agreement that felt fair to both sides is exactly the outcome we hope for. Thank you for giving Cash for Silver USA the opportunity to earn your business, and we appreciate you sharing your experience.

Rated 5 out of 5 stars

Great Experience

The whole transaction was pleasant and so easy. I received communication throughout the process. The offer that I received was very fair snd reasonable.

February 10, 2026
Unprompted review
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Reply from Cash for Silver USA

A smooth transaction is exactly what we strive to deliver. We're pleased to hear the entire experience was easy from beginning to end and that our updates kept you informed every step of the way. It's especially rewarding to know you felt the final offer was fair and reasonable, because earning your trust is just as important as earning your business. Thank you for choosing Cash for Silver USA. We truly appreciate your recommendation and hope to work with you again.

Rated 5 out of 5 stars

They were Professional and Quick…

They were Professional and Quick Response. I would Highly Recommend.

February 10, 2026
Unprompted review
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Reply from Cash for Silver USA

Thanks, Marty. Professional service should also be prompt, and we're glad you experienced both. Our team works hard to respond quickly while making sure every customer receives the attention and respect they deserve. Hearing that you'd confidently recommend Cash for Silver USA is something we value tremendously. Thank you for your trust, and we hope to have the opportunity to assist you again whenever you need us.

Rated 5 out of 5 stars

Very easy process from beginning to end.

February 10, 2026
Unprompted review
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Reply from Cash for Silver USA

The best experiences are the ones that feel effortless, Margaret. We're glad everything came together smoothly from the moment you started until your transaction was complete. Making the process intuitive, efficient, and worry free is exactly what Cash for Silver USA sets out to achieve. Thank you for putting your trust in our team. We appreciate your business and look forward to helping you again whenever you're ready.

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Rated 5 out of 5 stars

The whole process was so easy

The whole process was so easy. I received double what I was expecting for the silver I submitted.

February 9, 2026
Unprompted review
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Reply from Cash for Silver USA

It's always fun to surprise someone in a good way. We're glad the process was easy, but even happier that your silver turned out to be worth so much more than you expected. Thanks for giving Cash for Silver USA a chance, and for taking the time to share your experience, Kelly.

Rated 5 out of 5 stars

Cash For Silver-Gold USA Is A Reasonable Place To Sell SILVER

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal is reached & they provide fast & insured shipping on products you send them. The customer service is usually good & friendly. I highly recommend using them for quotes on precious metals sales.

February 4, 2026
Unprompted review
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Reply from Cash for Silver USA

Thanks for coming back to us for a third transaction. Repeat customers are the best indication that we're doing something right. We're glad we were able to work with you to reach a deal that made sense, and that the fast payment, insured shipping, and friendly service kept you coming back. We appreciate the recommendation and look forward to working with you again the next time you have precious metals to sell.

Rated 5 out of 5 stars

Excellent service

The tracking of the pacwas dead on. The communication from Cash for Silver was very good. I knew every step. The appraisal of the silver was fair and in line with what I expected.
I'll be sending more now that I know I can trust you.
I'm back to report on another transaction with comments on Cash for Gold.
I sent 23 grams of 24k gold and received a fair price. They actually called me and negotiated the final offer.
I have collected gold and silver for a while and now with both metals at significant levels I'll be sending more to them.

February 3, 2026
Unprompted review
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Reply from Cash for Silver USA

Wow, Bob. It's been a pleasure earning your business more than once. Hearing that your first experience gave you enough confidence to send additional silver and even 24k gold means a great deal to us. We're glad our communication kept you informed, that the offers met your expectations, and that taking the time to discuss the final price helped reach an agreement you felt was fair. Thank you for continuing to choose Cash for Silver USA. We truly appreciate your recommendation and look forward to helping with your next collection whenever you're ready.

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