Carl was very open and communicative about the process of what to do as far as packing the item and securely sending it. He even reached out to me and to see if I had any questions or concerns. And... See more
Company replied
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Review summary
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I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more
Company replied
This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more
Company replied
You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more
Company replied
Company details
Written by the company
Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.
Contact info
15 Dan Road, 02021, Canton, United States
- 1-866-300-6360
- info@cashforsilverusa.com
- cashforsilverusa.com
4.7
Excellent
418 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically takes over 1 month to reply
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Reply from Cash for Silver USA
Thank you, Linda. We love reviews like this because they get right to the point. Keeping the process quick and convenient is exactly what we're aiming for, and it's great to know we saved you time without making things complicated. Thanks for choosing Cash for Silver USA. We appreciate your business and hope to see you again.
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Easy money
Easy to understand the process and shipping was a easy tooo great folks great communication all the way through the process
January 16, 2026
Unprompted review
Reply from Cash for Silver USA
Thanks for the great review, Chris! We're happy to hear everything was easy to understand from the start and that shipping your items was just as simple. Good communication can make all the difference, so we're glad our team kept you informed throughout the process. We appreciate you choosing Cash for Silver USA and hope to work with you again the next time you have precious metals to sell.
This was my first time using Cash For…
This was my first time using Cash For Silver and I was apprehensive. But, they were very communicative throughout the process - paid for the shipping of my items - kept me updated at every step of the way and finally gave me a fair market price. I will def use them again.
January 20, 2026
Unprompted review
Reply from Cash for Silver USA
Trying something like this for the first time can definitely feel like a leap, so we're glad we were able to put your mind at ease. Keeping you updated, covering the shipping, and making a fair offer are all part of making the experience as comfortable as possible. Thanks for trusting Cash for Silver USA with your first transaction. We're happy we earned your confidence, and we'll be here whenever you're ready for the next one.
Communication is very good
Communication is very good. The process is very easy.
I was hoping to get a little more for my silver. They paid me about 37% of silver market price. I was hoping to get at least 50%. Considering that silver is very high right now, I'm happy with the settlement.
January 23, 2026
Unprompted review
Reply from Cash for Silver USA
Thanks for the honest feedback. We're glad the communication made the process easy to navigate and that you always knew what was happening with your shipment. While we understand you were hoping for a higher payout, we're pleased we were able to reach a number you felt comfortable accepting given the market. We appreciate you giving Cash for Silver USA the opportunity to earn your business and hope to work with you again in the future.
Carl is amazing!!!
Carl is amazing! He gave me a great price for my items and I would recommend Cash for Silver to anyone wanting to sell their precious metals!
January 23, 2026
Unprompted review
Reply from Cash for Silver USA
Carl will be thrilled to read this! We're glad he was able to help you through the process and make sure you received an offer you were happy with. Reviews like yours are the reason we work so hard to provide personal service instead of treating customers like just another transaction. Thanks for recommending Cash for Silver USA, and we appreciate you trusting us with your precious metals.
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I would give no stars if possible
I would give no stars if possible. I was ripped off; the shipment was “lost”, the owner signed for it at delivery, but “did not receive”. The owner offered 20% of value and is giving the BBB and Mo. Attorney General’s investigators the runaround.
October 6, 2025
Unprompted review
Simple easy and fast transaction
Recommend them highly. Simple easy transaction at no cost and very fair offer.
January 21, 2026
Unprompted review
Reply from Cash for Silver USA
Thanks for the recommendation, Victor! We're glad the experience lived up to your expectations and that you found the process simple from start to finish. No hassle, no upfront cost, and a fair offer is exactly what we aim for. We appreciate you choosing Cash for Silver USA and hope to help you again whenever you have more precious metals to sell.
Professional and responsive
I was a little nervous working with an online organization where I needed to send pounds if silver. However they were very responsive to texts and even called me when it was necessary. They explained the process and handled things well.
January 22, 2026
Unprompted review
Reply from Cash for Silver USA
We know mailing valuable silver to a company you've never worked with can feel like a big step, Molly. We're glad our team was able to put those concerns to rest by staying responsive, answering your questions, and picking up the phone when it helped. Taking the time to explain the process is just part of doing things the right way. Thanks for giving Cash for Silver USA a chance, and we appreciate you sharing your experience.
Overall pleased with selling my silver…
Overall pleased with selling my silver experience. First offer was a joke but the sales manager fixed it within 48 hours. Will sell to them again
January 15, 2026
Unprompted review
Reply from Cash for Silver USA
Thanks for giving us the opportunity to make things right. While we're sorry the initial offer missed the mark, we're glad our sales manager was able to revisit it and reach an agreement you felt good about. We appreciate you sticking with us through the process, and it's great to hear you've decided you'll sell to Cash for Silver USA again. That means a lot to our team.
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Great Experience!!
Everything went as promised. EXTREMELY easy to submit my silver. They even arranged for FedEx to pick up the package from my home. The appraisal was done in 24 hours after receipt and the check is in the mail!! Exactly as advertised. They exceeded my expectations.
January 21, 2026
Unprompted review
Reply from Cash for Silver USA
This is exactly the kind of experience we hope every customer has, Linda. From scheduling a FedEx pickup at your home to completing your appraisal within 24 hours, we're glad everything happened just as promised. Hearing that we exceeded your expectations is the best compliment we could receive. Thanks for trusting Cash for Silver USA with your silver, and we appreciate you taking the time to share your experience.
Consultant heard me
Consultant heard me, and he gave a detailed explanation on a complicated topic that answered my questions. He made me feel my business was important. Great job! Great communicator!
January 21, 2026
Unprompted review
Reply from Cash for Silver USA
Thank you for sharing this. We're especially glad your consultant took the time to listen instead of rushing through the conversation. When questions are complicated, a clear explanation and a little patience can make all the difference. It's great to hear you felt your business mattered, because that's exactly how every customer should feel. We appreciate you choosing Cash for Silver USA and your kind words about our team.
Reply from Cash for Silver USA
Those three words say it all. We're glad you found the experience fast, enjoyed working with our team, and felt you received a fair price for your items. Thanks for choosing Cash for Silver USA and for taking a moment to share your experience.
The process was easy and quick
The process was easy and quick. I would use Cash for Silver again!
January 21, 2026
Unprompted review
Reply from Cash for Silver USA
We're happy to hear everything went smoothly. Selling silver should be simple, not time consuming, and we're glad the process was both easy and quick for you. The fact that you'd choose Cash for Silver USA again is the best compliment we could ask for. Thanks for your review, and we look forward to helping you again.
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Received a fair price on some sterling…
Received a fair price on some sterling tableware items.
January 20, 2026
Unprompted review
Reply from Cash for Silver USA
We're glad you were happy with the offer for your sterling tableware, Sam. Turning pieces you no longer use into cash should be straightforward, and we're pleased we could make it a worthwhile experience. Thanks for choosing Cash for Silver USA and for taking the time to leave a review.
highly recommend
January 20, 2026
Unprompted review
Reply from Cash for Silver USA
Thank you for the recommendation, Lisa! Knowing you'd confidently suggest Cash for Silver USA to others means a lot to us. We appreciate the opportunity to earn your business and are glad we could provide an experience worth sharing.
no one seems to care with this outfit
no one seems to care with this outfit. cant get a call back or text .they have my coins made a low bid,cant get coins back let alone text or call
January 12, 2026
Unprompted review
Super easy transaction and good…
Super easy transaction and good communication. They sent label, I boxed and sent items, they emailed when scanned at Fedex and when it was received. I thought the offer was a little low, so I called. Agent was helpful and was able to made a higher offer which I accepted. She stated that they cannot offer more than 70%.
January 8, 2026
Unprompted review
Reply from Cash for Silver USA
Thanks for sharing such a detailed review. We're glad the process was simple and that our updates kept you informed from the moment your package was scanned by FedEx through the appraisal. We also appreciate you giving us a call rather than walking away. We're happy our team was able to work with you and reach an offer you felt comfortable accepting. Thanks for choosing Cash for Silver USA, and we hope to earn your business again in the future, Kai.
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Very Negative Experience
Unfortunately, I have nothing good to say. They are extremely difficult to communicate with and when you can communicate with them, you get inconsistent answers. First they claim they never got the 50 ounces of silver I sent them with their FedEx label. Then after I sent a nasty email they changed their story and they did have it and they lowball me an offer on it. I asked them to ship it back like their promise says they will and I’ve heard nothing. I would not use this company again to sell anything.
January 14, 2026
Unprompted review
Pretty easy with the kit you send
January 17, 2026
Unprompted review
Reply from Cash for Silver USA
We're glad the shipping kit made everything so simple. Having everything you need arrive ready to go takes the guesswork out of the process, so all that's left is packing your items and sending them off. Thanks for choosing Cash for Silver USA and for taking a moment to share your experience.
Very clear instructions and description…
Very clear instructions and description of what they do and how everything works. Fast service too
January 16, 2026
Unprompted review
Reply from Cash for Silver USA
Thanks for the great feedback, Chistopher. We're happy to hear the instructions made everything easy to understand before you even got started. Knowing what to expect makes the whole experience much more comfortable, and we're glad the fast turnaround lived up to your expectations. We appreciate you choosing Cash for Silver USA and hope to work with you again.
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