I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more
Company replied
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Review summary
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Reviews shaping this summary
This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more
Company replied
You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more
Company replied
When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more
Company replied
Company details
Written by the company
Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.
Contact info
15 Dan Road, 02021, Canton, United States
- 1-866-300-6360
- info@cashforsilverusa.com
- cashforsilverusa.com
4.7
Excellent
419 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically takes over 1 month to reply
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Fast service
Fast service. I appreciate not having to pay to send my items or have them returned. The guy that called me today was very friendly and knowledgeable.
January 16, 2026
Unprompted review
Reply from Cash for Silver USA
Free shipping both ways takes a lot of the risk out of the decision, and we're glad that made a difference for you. It's also great to hear the conversation with our team left such a positive impression. Friendly, knowledgeable people can make the process feel a whole lot easier. Thanks for sharing your experience with Cash for Silver USA.
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If you are uniformed it may sound like…
If you are uniformed it may sound like a good deal. They asked what I would be looking for. Spot price of my silver was just under $7000. I told them it would have to be low to mid $5000’s and I know it is volatile right now They offered me a “10% Bonus” for sending it in. They offered under $3000 . The exact number was 41% of spot. It was almost insulting and a waste of time. I get people need to make money but they advertise they are the refiner eliminating the middle man. Well I don’t know a single middle man who pays less than this business. I wish them well but in my opinion learn what your items are valued at before taking an offer that can easily be more from just about anyone. Many pawn shops would pay that much. Good luck all hope this helps. Shop around you can find far better options.
January 15, 2026
Unprompted review
Great price but a glitch in system I won't get paid same day.
Great appraisal price would have been 5 Star. However I clicked on PayPal payment and it chose UsPS instead. I had to call in to have it changed so I won't be paid today the gentleman on the said he would have to have the check cancelled and probably not PayPal until Monday. My previous sales I have always gotten paid the same day.
January 15, 2026
Unprompted review
Reply from Cash for Silver USA
We're really glad you were happy with the appraisal, Kevin, even though the payment hiccup took a little shine off the experience. Thanks for calling so we could get it corrected. We know you've sold with us before and were expecting the same day PayPal payment you've received in the past, so we understand the frustration. We're sorry for the delay, but we're glad our team was able to step in and get everything sorted out.
Customer Service 👍 Value 👎
I do appreciate the customer service. This is always good to have. However, if I wasn't stressed for cash.. i would have just gone elsewhere. The current spot price vs the offer is in my opinion considerably low.
I sent the over 6g of silver. Spot price yesterday 89. I was given $313 and that included an extra 10% bonus. So. Quick math... i got $50/g 60%??? Sorry never again.
January 15, 2026
Unprompted review
Reply from Cash for Silver USA
Thank you for the candid feedback. While we're glad our customer service left a positive impression, we're sorry the offer didn't meet your expectations. We understand that value is ultimately what matters most, especially when you're selling because you need the funds. We appreciate you giving us the opportunity, and we're disappointed we couldn't earn your business on the pricing this time. Your comments have been shared with our team and are valuable as we continue to evaluate our process.
Reply from Cash for Silver USA
Short and sweet, Janet. We love it. Thanks for trusting Cash for Silver USA, and we're glad we could make the experience a great one.
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Great experience
I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting and check was received within 3 days. Will definitely consider them for selling things in future.
January 6, 2026
Unprompted review
Reply from Cash for Silver USA
Thanks, Debra. Family pieces carry a lot more than just silver value, so we understand why you were hesitant to send them in. We're glad the experience gave you confidence from start to finish. It was worth the conversation if it meant reaching an offer that felt right to you, and we're happy everything came together quickly after that. Thanks for giving Cash for Silver USA the opportunity to earn your trust.
Cash for Silver is professional!
Cash for Silver provides a great service and has made the process of exchanging gold or silver for cash so easy! Their customer service is top notch and I feel confident they give a fair value for my items and highly recommend them!
January 14, 2026
Unprompted review
Reply from Cash for Silver USA
Knowing you felt confident throughout the process means a lot to us. Selling gold or silver shouldn't feel complicated, and we're glad we could make it easy while giving you an offer you felt was fair. Thanks for the recommendation and for putting your trust in Cash for Silver USA, Patricia.
Constant communication
Constant communication throughout the process. They were forthright and friendly.
January 13, 2026
Unprompted review
Reply from Cash for Silver USA
Thanks for pointing that out, John. We know sending something valuable through the mail is a lot easier when you know exactly where it is every step of the way. We're glad our updates kept you informed and that our team made the experience feel straightforward and friendly. We appreciate you choosing Cash for Silver USA.
Straightforward and fair
This is the third time I have used this service and each time the process has been very easy and super efficient. Cash for Silver makes the transaction seamless by providing everything needed for insured and tracked shipment and is very prompt at responding to my questions. The last transaction I had with them I had a question with regard to their quote. I was able to get an actual human being on the phone who was pleasant and answered my questions with care and an obvious understanding of the appraisal process. Their offers are fair and there is never any pressure to accept. The turnaround time for receiving payment is fast. Overall my experiences using this service have been excellent.
January 11, 2026
Unprompted review
Reply from Cash for Silver USA
Wow, Wendy! Coming back a third time says more than we ever could. It's great to hear the experience has been consistently smooth, from the insured shipping to the quick turnaround. We also appreciate you mentioning your phone call. Being able to talk through a quote with someone who takes the time to explain it is important, especially when you're deciding whether to sell. Thanks for continuing to trust Cash for Silver USA. It means a lot that we've earned your repeat business.
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You kept me in constant contact with…
You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you counter offered with a much more generous offer which I accepted. For that I'm pleased.
January 9, 2026
Unprompted review
Reply from Cash for Silver USA
We're glad the updates kept you informed from start to finish and that the transaction felt smooth throughout. We also appreciate you giving us the opportunity to take another look after you declined the initial offer. Sometimes a second review can lead to a different outcome, and we're happy we were able to reach an agreement that worked for you. Thanks for sharing your experience and for choosing Cash for Silver USA, David.
Reply from Cash for Silver USA
Just the way it should be. No unnecessary steps, no waiting around, just a simple process from beginning to end. Thanks for choosing Cash for Silver USA and for taking a moment to leave a review.
Reply from Cash for Silver USA
Thank you very much, Angela. Those are three words we never get tired of hearing. Thanks for trusting Cash for Silver USA. We're glad the experience was fast, easy, and honest from start to finish.
Reply from Cash for Silver USA
Fast is what we're aiming for. We're glad everything moved quickly and that the experience was as smooth as it was efficient. Thanks for choosing Cash for Silver USA.
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The process was extremely easy
The process was extremely easy. Payout was less than expected.
January 8, 2026
Unprompted review
Reply from Cash for Silver USA
Thank you for the honest feedback, Vicki. We're glad the process itself was simple and hassle free from beginning to end. While we're disappointed the offer didn't meet your expectations, we appreciate you giving us the opportunity to earn your business. Feedback like yours is important because it reminds us that a smooth experience and a competitive offer both matter. We hope you'll consider giving Cash for Silver USA another opportunity in the future.
very good people
very prompt, seemed to consider the customers needs,
I would definitely recommend.
I felt good doing business with them.
January 8, 2026
Unprompted review
Reply from Cash for Silver USA
Thanks, Jim. It's nice to hear that the experience left you feeling well taken care of. We try to remember there's a person behind every package, and taking the time to understand each customer's situation is part of that. Knowing you felt comfortable doing business with us and would recommend Cash for Silver USA is something we're genuinely grateful for. Thanks for sharing your experience.
Very nice and responsive people but you…
Very nice and responsive people but you may have to negotiate a little bit to get your best price.
January 8, 2026
Unprompted review
Reply from Cash for Silver USA
Thanks for the thoughtful review, Hank. We're glad our team was responsive and easy to work with throughout the process. We also appreciate that you took the time to have a conversation about the offer. Every item is different, and we're always willing to listen when customers have questions or want to discuss a valuation. We're happy we were able to earn your recommendation, and we appreciate you choosing Cash for Silver USA.
Great experience
Great experience. Carl was very helpful and professional. Thanks so much
January 7, 2026
Unprompted review
Reply from Cash for Silver USA
Carl will really appreciate hearing this. Taking the time to help customers and making the process feel comfortable is something he genuinely cares about. Thanks for trusting Cash for Silver USA, and we're glad your experience was such a positive one, Tara.
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Overall a good experience.
Offer was made in a fair amount of time. Initial offer was rather low considering the present silver spot price. I asked for a reconsideration and received what I thought was fair price, not the best, but fair.
January 6, 2026
Unprompted review
Reply from Cash for Silver USA
Thanks for giving us the chance to take another look, Jerry. We know the first offer wasn't where you hoped it would be, and we're glad a quick conversation led to a number you felt was fair. Even when we don't land there on the first try, we're always happy to answer questions and revisit an appraisal when it makes sense. We appreciate you taking the time to share your experience with Cash for Silver USA.
There could not have been an easier way…
There could not have been an easier way to collect money for things laying around the house I didn't need anymore. They literally sent me prepaid shipping envelope and someone came to my door to pick it up when I called and said I was ready. What an amazing service I am so beyond happy I will be using them again and again and again.
January 6, 2026
Unprompted review
Reply from Cash for Silver USA
Reviews like this make us smile. There's something satisfying about turning things that have been sitting around the house into extra cash without having to leave home. We're glad the prepaid shipping kit and FedEx pickup made the whole experience effortless. Hearing that you're already planning to use Cash for Silver USA again is the biggest compliment we could ask for. Thanks for putting your trust in us.
The whole process from start to finish…
The whole process from start to finish was easy! Very satisfied with the services I received. I recommend for anyone tryin to make a few extra bucks cash for silver usa is the only way to go!
January 5, 2026
Unprompted review
Reply from Cash for Silver USA
Amber! Getting rid of things you no longer use shouldn't be a hassle. We're glad the entire process was simple from the moment you started, and even happier that you walked away feeling it was worth it. Hearing you'd recommend Cash for Silver USA to anyone looking to make some extra money is a compliment we don't take lightly. Thanks for sharing your experience.
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