Castrads is the best. Finding a source for high-end radiators is not easy and not only does Castrads do a great job on the product side but more importantly, their communication is top notch. It's... See more
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Review summary
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Initially I gave a poor review because of a delay of a catalog. Castrads followed up stating holiday shipping cause some delays. They promised my catalog would be there the next day, and it was. They... See more
Emily was a delight to deal with. Great suggestions on the model we were selecting to go with the Ox Blood base metal version. She sent pictures of the radiators to supplement the website shots (fee... See more
Madison, my sales consultant, was fantastic. She carefully explained to me the various choices and PATIENTLY answered my thousand questions! Working up 8 different options, we walked through the pros... See more
Company details
Information provided by various external sources
Castrads cast iron radiators are trusted the world over by plumbers and engineers for their superior quality, and by architects and homeowners for their exquisite finishes and timeless design. The perfect heating solution for townhouses, cottages and manor houses alike, every radiator is hand- assembled and finished in Manchester with impeccable attention to detail and delivered across the globe.
Built to order. Made to last.
Hand-built and finished in Manchester.
Radiators made to specification by our dedicated team. Get the perfect radiator for your home.
Contact info
1 Kenwood Road, SK5 6PH, Stockport, United States
- 0161 439 9350
- info@castrads.com
- www.castrads.com
4.9
Excellent
2K reviews
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Replied to 50% of negative reviews
Typically replies within 2 weeks
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Exemplary!!
The radiators are beautiful and work really well. I had a very unusual issue with a couple of them which was dealt with promptly, with the utmost professionalism, and with the absolutely minimum of disruption. The level of service and client care was exemplary. I cannot recommend the product or the service more highly.
October 29, 2026
Unprompted review
Amazing quality and fast delivery
Amazing quality and fast delivery! I am extremely happy with my purchase!
October 30, 2026
Excellent customer service
From my initial showroom visit to delivery and assembly, my experience has been second to none. At all stages, I was kept updated via email, whether during the order, build, or delivery. Would highly recommend.
October 28, 2026
Excellent service
Excellent service. The staff were so helpful and the delivery guys very obliging.
The radiator is stunning and top quality. Pay for what you get
October 26, 2026
Nice helpful staff 👍
October 12, 2026
Spectacular product
Spectacular product! Some of the finest customer service I've ever experienced. Helpful, kind, thoughtful and highly knowledgeable about their product and how it fits in any environment. Stunning all round.
September 25, 2026
Great customer service to answer my…
Great customer service to answer my question and then efficient delivery.
October 9, 2026
Going to the shop twice and no one…
Going to the shop twice and no one answering the door.
Couldn't negotiate trade price so had to order online.
October 8, 2026
Customer Service Matters
Really helpful customer service from everyone I spoke with. Very constructive problem solving with great outcome
October 7, 2026
Love my new radiator 😀
September 6, 2026
Everything went as expected
Everything went as expected. Excellent and fast communication and flawless order handling thanks to Mr. Amadeusz Kozlowsky.
September 29, 2026
The samples I requested came in the…
The samples I requested came in the amount of time that was indicated by Castrads.
Thank you.
September 26, 2026
They have the highest quality…
They have the highest quality accessories. Very friendly and helpful staff.
September 8, 2026
Website was easy to navigate
September 4, 2026
Couldn’t be more happy with ordering…
Couldn’t be more happy with ordering process, came well wrapped and delivered to our front door, just waiting on my son fitting it this week ..,
September 16, 2026
I have been really impressed with…
I have been really impressed with Castrads for what was a small but complex order - including international shipping. Everything went smoothly and according to their plan.
The radiators are great value and I absolutely love them.
August 25, 2026
Amazing service from some very…
Amazing service from some very knowledgeable and help staff. The purchase and delivery experience was fantastic.
September 12, 2026
Beautiful!
Yes, it is a little pricey. Everything we’ve received has been worth every penny to help us refurbish the first of many radiators in our century old home. It’s a real blessing to find a company that can help keep the quality and heritage of these homes alive. Thanks!
September 10, 2026
Excellent through and through
From the ordering process, customer service through to delivery, we were really pleased with our experience! Radiator looks great too!
September 11, 2026
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