Casualliving Reviews 

114
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional staff, describing team members as remarkably knowledgeable, friendly, and genuinely invested in helping buyers find exactly what they need without any pressure. Consumers often express their admiration for the stunning showroom, noting that the beautifully arranged displays make it easy to visualize items in a home setting. Many buyers also emphasize the remarkable quality of the furniture, expressing deep satisfaction with durable, Canadian-made pieces that offer both style and comfort. Shoppers truly value the welcoming atmosphere and the trustworthy hometown service provided by this long-standing family business.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the amazing selection of Canadian... See more

Staff

Users describe positive interactions with staff, highlighting that team members are exceptionally... See more

Service

Customers had positive experiences with service, frequently praising friendly staff who offer expert product... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic. Casual living made it easy to choose furniture for our living room. Showing us many pieces and being very patient while we talked privately. Fantastic service and delivery was spectacular... See more

Rated 5 out of 5 stars

The entire process of choosing our new custom couch was extremely seamless. Michael helped us with styles, cover selection as well as additional treatments. We were to receive the couch in November an... See more

Rated 5 out of 5 stars

Sales person (Michael) was very knowledgable and helpful with helping us purchase our chairs. We were additionally delighted that the chairs we desired are Canadian made. Good to see a store carryin... See more

Rated 5 out of 5 stars

Casual Living can always be counted on for great advice in choosing appropriate pieces for our needs. Personal, competent and dependable. Quality is assured. Thank you Michael for going the extra mile... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

114 reviews

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4.8

All reviews

(114)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Fantastic. Casual living made it easy to choose furniture for our living room. Showing us many pieces and being very patient while we talked privately. Fantastic service and delivery was spectacular put it all together in no time . I’m excited to return to the store and see what else I can find . Thank you to everyone involved.

October 30, 2026
Rated 5 out of 5 stars

Sales person (Michael) was very…

Sales person (Michael) was very knowledgable and helpful with helping us purchase our chairs. We were additionally delighted that the chairs we desired are Canadian made. Good to see a store carrying Canadian made products. The chairs seem to be excellent quality and built to last.

October 20, 2026
Rated 5 out of 5 stars

The entire process of choosing our new…

The entire process of choosing our new custom couch was extremely seamless. Michael helped us with styles, cover selection as well as additional treatments. We were to receive the couch in November and it actually came in three weeks early. The delivery was also great. Stored in our garage temporarily and they will come back to complete the install next week. Definitely recommend. Excellent customer service and very knowledgeable

October 15, 2026
Rated 5 out of 5 stars

Their service is the best

Their service is the best! Mike was very patient with all our questions on all the different fabrics and furniture lines available. He guided us through a very well informed purchase.

August 7, 2026
Rated 5 out of 5 stars

Beautiful!

The store is a beautifully arranged showroom of high quality furniture and accessories. The staff provide great service and advice making shopping a breeze.

July 10, 2026
Rated 5 out of 5 stars

Family-friendly hometown service with a…

Family-friendly hometown service with a business that has been in operation for many years. They are honest, helpful, knowledgeable of all their merchandise and will be there for you long after the sale! We have been happy with all purchases over the last number of decades.

May 27, 2026
Rated 5 out of 5 stars

Excellent Experience

Michael and James were very knowledgeable, pleasant and seemed to be interested in working with us to find our perfect solution. We only placed our order a couple of days ago and we haven’t received our furniture yet but the quality of the pieces in the showroom was excellent and I loved that they were a Canadian brand.

July 4, 2026

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