Catalina of Stanningley Reviews 

248
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the staff are extremely polite, welcoming, and never pushy, making the entire purchasing journey exceptionally comfortable. Consumers appreciate how quick, seamless, and efficient the paperwork and vehicle collection processes are handled from start to finish. Some reviewers were not happy with unexpected mechanical faults and major vehicle issues appearing shortly after driving away. A few other people also felt that customer support and communication completely fell short when attempting to resolve these frustrating problems. Buyers noted that getting proper documentation sorted out or receiving adequate help afterwards was sometimes difficult and disappointing.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is friendly, helpful, and completely... See more

Service

Customers had positive experiences with service, often highlighting the friendly and helpful staff who made... See more

Product

Reviewers mention positive feedback about product, noting that cars are often in excellent condition and... See more

User experience

People report positive experiences with user experience, highlighting a smooth, quick, and stress-free... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a 2020 Ford Fiesta from Catalina last weekend, was greeted with friendly staff who was open with looking around all cars. After test driving the car, Michael helped finish the sale and I was... See more

Company replied

Rated 5 out of 5 stars

Bought a car from here, the salesman Steve was friendly, helpful and not at all pushy. Answered all our questions, organised test drive and ultimately got a sale! Unfortunately, less than a week later... See more

Company replied

Rated 5 out of 5 stars

Very happy with the car exactly as advertised, given I live 4 hours away that was very important. Well located site easy to find. Friendly staff very helpful, quick and easy process drove away in less... See more

Company replied

Rated 5 out of 5 stars

Beautiful car and great buyers experience. The car was 99% perfect but required a small push to get it to 100% of which the Catalina after care team were unbelievably quick, accommodating and fr... See more

Company replied


Company details

  1. Used Car Dealer
  2. Motor Vehicle Dealer

Written by the company

We are a family owned and run, independent, business. Trading from our sole site since January 1992. We offer a broad range of hand picked, high quality used vehicles. All prepared at our state of the art, preparation facility, meaning that all our vehicles are available to drive away within 30 mins. We have developed great relationships with many of the top new car dealers in the UK to ensure we have the best stock available at all times. As a finance specialist we are fully regulated by the FCA and can offer the best finance packages around, both HP and PCP starting at as low as 6.9% APR. If you need any further information don't hesitate to call us on 01132553755 or email us sales@catalinaofstanningley.co.uk.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(248)

173 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

Went to go pick up my car yesterday and I couldn’t be anymore happy with the service, very friendly and straight forward, was driving away within 20 minutes

May 27, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thanks for a fantastic review! Enjoy your new car.

Thanks
Hannah

Rated 5 out of 5 stars

Great customer experience

Great team, plenty of knowledge about the vehicle, really happy with the service.

May 2, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a great review, your feedback is appreciated.

Enjoy your car!

Hannah

Rated 5 out of 5 stars

I've bought all my cars from catalina…

I've bought all my cars from catalina and never had any issues. Shout out to Steve for helping sort the finance and px out 🙂 I'm now driving around in a lovely Ka+. Always helpful and friendly service and the prices are pretty decent too

May 26, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thanks for a brilliant review Sarah and coming back to us for your new cars!!

You know where we are if you need us!


Hannah

Rated 5 out of 5 stars

Great experience buying my first car…

Great experience buying my first car from Michael who was super friendly and knowledgeable! My partner bought a car from Michael 2 years ago and had a fab experience too

May 15, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a lovely review Amelia, and for returning back to us to buy your car!

You know where we are if you need us.

Thanks
Hannah

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Rated 4 out of 5 stars

Staff were polite

Staff were polite, friendly & helpful, on the day of collecting my car Steve sorted out all the documentation & the car was ready for me to drive away. I would use this garage again. Thanks.

May 17, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thanks for a lovely review Tracey, your feedback in appreciated.

Enjoy your new car.

Thanks
Hannah

Rated 5 out of 5 stars

Amazing

Amazing help from John. Super happy with our new car. Couldn't recommend them enough.

May 19, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thanks for a fab review Si, we appreciate your feedback.

Enjoy your new car.

Thanks
Hannah

Rated 5 out of 5 stars

Lovely Friendly staff

Lovely Friendly staff !
Very quick and helpful

May 19, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a lovely review Jade, enjoy your new car!

Thanks
Hannah

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Rated 1 out of 5 stars

I had originally given 5 stars however…

I had originally given 5 stars however now 1.

Bought a Range Rover and within 2 months were diff is knackered. Bought the extended warranty so thought happy days im covered, oh no 2 and a half weeks later with no car and I’m still chasing only to find out this place won’t reply back to the warranties company. Peeved isn’t the only word I can say.

Will be following this up further as currently no car and 2 kids to get to school is difficult not to mention a failed diff inside 2 month!! I’m starting to think it was knackered when I bought it

May 19, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Hi John,

Thank you for taking the time to leave your review. We're very sorry to hear about the difficulties you experienced with your warranty claim.

Since your review, we've been in touch and are pleased that we were able to help resolve the issue, with your claim ultimately being accepted. We sincerely apologise for the delays you encountered during the process and understand how frustrating that must have been.

We've also tried to contact you regarding your review, as we'd be grateful if you would consider updating it to reflect the outcome and resolution. Your feedback is very important to us, and we appreciate the opportunity to put things right.

Thank you again for your patience and understanding.

Thank you
Hannah

Rated 5 out of 5 stars

First class service from all the staff

First class service from all the staff, michael made sure everything was ready on the day of sale, car was prepared to an immaculate standard and with full test ready to go. Very happy with my new motor.

May 16, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thanks for a great review Richard! We hope you enjoy your new car!

Thanks
Hannah

Rated 5 out of 5 stars

John at Catalina made the whole process…

John at Catalina made the whole process of trading my vehicle in and purchasing a new car from them,really easy.
It was a really seamless process. Everything was explained to me clearly and in good detail to help me understand everything. I ended up driving away in my new car after just a few hours.

May 17, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a lovely review Alex! Enjoy your new car.

Thanks
Hannah

Rated 5 out of 5 stars

Renault Clio Rs Trophy to Scotland

Dealing with Michael and the people at Catalina was fantastic. They keep you up to date with proceedings and give all the necessary information when buying your car.
My car was delivered to me in Scotland by Malachy who was a great guy, he washed the car before dropping it off at my address.
Cracking job guys, keep up the good work..

May 8, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a great review Dunk! Enjoy your new car.

Thanks
Hannah

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Rated 5 out of 5 stars

Efficient process

Efficient process, super quick in & out. Michael was friendly and helpful. Really happy with my new car, all seems to be running smooth and feel like they would be helpful if I needed to bring the car back within warranty period.

May 9, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a fab review Amelia, we hope you enjoy your new car and are here if you need us!

Thanks
Hannah

Rated 5 out of 5 stars

I dealt with Michael when getting my…

I dealt with Michael when getting my car ,was very helpful and was a stress free experience

May 8, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a great review Cath, enjoy your new car!

Thanks
Hannah

Rated 5 out of 5 stars

Introduced the car but then left us to…

Introduced the car but then left us to have a good look at it … no pressure put on us to purchase. Straightforward and relaxed process. Sale completed smoothly by Michael.. thank you !

April 26, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a lovely review Kirsteen, we hope you enjoy your new car :)

Thanks
Hannah

Rated 5 out of 5 stars

Bought a 17 plate Kia sportage from…

Bought a 17 plate Kia sportage from these guys, me and my Mrs are over the moon with the service provided from micheal, very professional and down to earth, I got a good deal on part ex, very fast transaction and the pest purchase we’ve made, we have a great cal from a great company, will definitely use again and highly recommend!!

April 28, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thanks for an amazing review Jon, we really appreciate your feedback!

Enjoy your new car.

Thanks
Hannah

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Rated 5 out of 5 stars

Very quick and easy

Very quick and easy, I dealt with micheal for getting my new car. Picked it up and left within a matter for days, very efficient, would recommend

April 30, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thanks for a great review James! Enjoy your new car.

Thanks
Hannah

Rated 5 out of 5 stars

Cant thank them enough

Cant thank them enough, really professional all round. Everything was really easy, the vehicle wasn't there when I went to see it but they had it there for me within a day. Michael specifically was really helpful, would highly recommend!

April 28, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thanks for a great review Andy, we hope you enjoy your new car :)!

Thanks
Hannah

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