Catalina of Stanningley Reviews 

248
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the staff are extremely polite, welcoming, and never pushy, making the entire purchasing journey exceptionally comfortable. Consumers appreciate how quick, seamless, and efficient the paperwork and vehicle collection processes are handled from start to finish. Some reviewers were not happy with unexpected mechanical faults and major vehicle issues appearing shortly after driving away. A few other people also felt that customer support and communication completely fell short when attempting to resolve these frustrating problems. Buyers noted that getting proper documentation sorted out or receiving adequate help afterwards was sometimes difficult and disappointing.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is friendly, helpful, and completely... See more

Service

Customers had positive experiences with service, often highlighting the friendly and helpful staff who made... See more

Product

Reviewers mention positive feedback about product, noting that cars are often in excellent condition and... See more

User experience

People report positive experiences with user experience, highlighting a smooth, quick, and stress-free... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a 2020 Ford Fiesta from Catalina last weekend, was greeted with friendly staff who was open with looking around all cars. After test driving the car, Michael helped finish the sale and I was... See more

Company replied

Rated 5 out of 5 stars

Bought a car from here, the salesman Steve was friendly, helpful and not at all pushy. Answered all our questions, organised test drive and ultimately got a sale! Unfortunately, less than a week later... See more

Company replied

Rated 5 out of 5 stars

Very happy with the car exactly as advertised, given I live 4 hours away that was very important. Well located site easy to find. Friendly staff very helpful, quick and easy process drove away in less... See more

Company replied

Rated 5 out of 5 stars

Beautiful car and great buyers experience. The car was 99% perfect but required a small push to get it to 100% of which the Catalina after care team were unbelievably quick, accommodating and fr... See more

Company replied


Company details

  1. Used Car Dealer
  2. Motor Vehicle Dealer

Written by the company

We are a family owned and run, independent, business. Trading from our sole site since January 1992. We offer a broad range of hand picked, high quality used vehicles. All prepared at our state of the art, preparation facility, meaning that all our vehicles are available to drive away within 30 mins. We have developed great relationships with many of the top new car dealers in the UK to ensure we have the best stock available at all times. As a finance specialist we are fully regulated by the FCA and can offer the best finance packages around, both HP and PCP starting at as low as 6.9% APR. If you need any further information don't hesitate to call us on 01132553755 or email us sales@catalinaofstanningley.co.uk.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(248)

173 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience

Very professional and helpful. I was handled in a polite manner and didn’t feel pressured into anything. Would 100% recommend this company.

February 5, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a lovely review Seb!

We hope you enjoy your new car.

Thank you
Hannah

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Rated 5 out of 5 stars

Great service

Great service, I’ve recently bought my second car with Catalina of stanningley. Michael was very helpful and got everything sorted quickly. Very happy with my new car.

February 3, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for your feedback Sarah, it's really appreciated.

Enjoy your new car!

Hannah

Rated 5 out of 5 stars

Easy transaction

Michael made the transaction very easy and simple, definitely recommend him to friends and family and will purchase from him in the future

February 1, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for your feedback Jack, it's really appreciated.

Enjoy your new car!

Hannah

Rated 5 out of 5 stars

Great experience all around

Great experience all around. Everyone was super helpful and easy to work with, and I never felt pressured into anything. They were upfront, professional, and made buying a car way easier than I expected. I’m really happy with my purchase and would definitely come back again.

January 30, 2026
Unprompted review
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Reply from Catalina of Stanningley

This is lovely, thank you for your feedback Miglena!

Enjoy your new car.

Hannah

Rated 5 out of 5 stars

Friendly and helpful

My experience with Catalina was excellent. I dealt with John and Michael, who were both really friendly and helpful. The process from viewing to test driving to buying was seamless and made simple by them both. Car-wise, they have a good range of options for all price ranges. As someone with a lower budget there was still plenty to look at and choose from, and the prices very much matched the quality of the car. Great value for money and super customer service.

January 29, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thanks for a lovely review Jack! We hope you enjoy your new car.

We really appreciate your feedback.

Thanks
Hannah

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Rated 5 out of 5 stars

Very happy

The team were all really great through the whole process. They were accommodating to my family viewing the vehicle and were able to be flexible with when I picked up and purchased. Very clean and professional dealership with reasonable prices.

January 26, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a lovely review Thea, we hope you enjoy your new car!

Thanks
Hannah

Rated 5 out of 5 stars

Michael was very helpful and polite…

Michael was very helpful and polite throughout the full process. Cars are immaculate, left with full confidence in the car and garage. Very happy customer.

January 21, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for such a lovely review, we hope you enjoy your new car Ewan!

Many thanks
Hannah

Rated 5 out of 5 stars

I went to Catalina of Stanningley after…

I went to Catalina of Stanningley after a recommendation from my brother in law. I spoke with Michael who was very helpful but not pushy. I’m very pleased with my purchase and would recommend them to family and friends.

January 21, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for a lovely review Wendy! We appreciate your feedback.

Enjoy your new car.

Thanks
Hannah

Rated 5 out of 5 stars

New Car Day With John

Purchased a car with John this afternoon, perfect experience. John was helpful and made the process easy and simple. I would definitely recommend.

January 24, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for a lovely review Elle, we appreciate your feedback.

Many thanks
Hannah

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Rated 5 out of 5 stars

The staff are so welcoming….

The staff are so welcoming and happy to help you with what you’re looking for. They kept me up to date with everything, and listened to what I was wanting/looking for, and then on completion day everything went smoothly and completed pretty fast too.

January 21, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for a lovely review Jade, we really do appreciate your feedback!

Enjoy your new car.

Hannah

Rated 5 out of 5 stars

Smooth and straightforward purchase

Smooth and straightforward purchase. The car I’d arranged to view was ready and waiting for me to take it on a test drive as soon as I arrived. Queries about MOT advisories were addressed and confirmed that these had been fixed. No pressure to make a decision. Car was checked over by mechanic the next day and promptly ready for me to pick up. Excellent service. Thank you

January 19, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for your feedback Caroline! We hope you enjoy your new car.

Thanks
Hannah

Rated 5 out of 5 stars

Positive

Easy to deal with, flexible with sale and collection etc. Michael was very friendly and explained everything in detail.

January 19, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for your feedback, it's really appreciated.

We hope you enjoy your new car.

Hannah

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Rated 5 out of 5 stars

Second time I have purchased a car from…

Second time I have purchased a car from Catalina - and just as before the service has been amazing: fast, professional and excellent communication.

January 17, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for your feedback Cheryl and coming back for your second car!! We hope you enjoy it as much as your first car.

Hannah

Rated 5 out of 5 stars

Brilliant company from start to finish

Brilliant company from start to finish, really helpful and got a great car, no pressure and would always buy from here in the future, thank you John for helping me find my first car

January 17, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for a lovely review Joseph, we hope you enjoy your new car!

Hannah

Rated 5 out of 5 stars

New car

Michael was very friendly and helped me with all my enquires I had. All staff are very helpful and very friendly. Would definitely recommend using if looking for a new car

January 17, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for feedback Lauren, it's really appreciated. We hope you enjoy your new car!

Hannah

Rated 5 out of 5 stars

Great service

From the start Michael was very helpful and made the purchase smooth and quick. Was able to test drive the vehicle and spend time looking around to make sure it was qhat i wanted, and was not hassled or pushed to buy. With in 2 days of saying I wanted the vehicle it was ready for collection. I would recommend catania for anyone looking for a well priced vehicle and great service. No hassle no harassing you to buy. Michael was great.

December 9, 2025
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for a fantastic review Daniel, we hope you enjoy your new car!

Hannah

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Rated 5 out of 5 stars

Well presented car

Well presented car, no pressure sale, will definitely be back in the future.

January 13, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for a lovely review Steven, we hope you enjoy your new car!

Hannah

Rated 5 out of 5 stars

Best experience I've had buying a car

Best experience I've had buying a car. You are left to view cars at your own speed and can ask questions when needed. Purchasing the car was super fast and easy.

January 11, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for your feedback, it's really appreciated!

Enjoy your new car.

Hannah

Rated 5 out of 5 stars

Very quick and very professional…

Very quick and very professional service, Steve was very helpful! Also well priced cars

January 3, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for taking the time to leave us your feedback! Enjoy your new car.

Hannah

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