CBRE Reviews 156

Would be great if your driver wouldn't park in stupid places for days at a time, doesn't even live nearby!

Worst company ever. Outrageous rents for an apartment that was dirty and broken when we got it, it was newly built... They never help you and if they do it takes weeks to answer. But if you go one day over the due date of a bill they send you instantly to a collection company and demand extra fees. They never communicate.

And if you dont agree on the rent being raised for no reason they take you to court.

And when we left we cleaned it for days. Yet they hire a company to clean without telling us whats wrong or giving us a chance to fix it.

They dont take care of the buildings or tenants. They just wanna suck money out of your pocket.

Not a serious company!

Very bad. Always trying to scam tenant’s money.

Worse of the worse company to deal with.. if I can give -000 star rating I would! When dealing with problems, they takes weeks to get back to you. All they say is, they are too busy... Also they threatens, discriminate which I don’t want go into details! They only help people/ retailers they favour! Stay away from this company, take my advice!

One of the worst businesses I have had the misfortune to deal with. Incompetent, slow, disorganised, unprofessional. All this pre COVID19 so that’s not an excuse. If I was interested in another commercial property but it was represented by CBRE I would walk away. Be warned .....

Not even worthy of a zero. Advertised a property for rent, after looking at the property, agreeing to lease terms, providing financials, credit report etc, a week goes by and I haven't heard back. Follow up with the agent and he apologizes that the owner of the property decided he doesn't want to rent it after all, sorry for the inconvenience. Really?

As the freeholder of our property, it is down to them to get an ESW1 form (cladding stafey report) for the building. Without this form we are unaware if our homes are safe and we cannot sell our flat as mortgage lenders require this form. The safety inspection was carried out in July, since then we have had no update and nobody will tell us when we will be receiving the ESW1 form. Robin Aires has not responded to residents emails since October.

Absolutely terrible Company. Have been trying to arrange a viewing for a small commercial retail shop in Pershore for over two weeks now. Myself and wife have sent x5 emails and left in excess of x6 telephone messages specifically to a Andrew Jackson (whom I respectively suggest should change career). I have even spent £23 to obtain a land registry search and found the owners to be TSB Bank. We are a local company and didn’t require any form of finance to purchase.
We have yesterday agreed the purchase of another property in Evesham.
I suggest that if you are looking to sell a property - look elsewhere for an agent because CBRE and Andrew Jackson are about as much use as a Chocolate Teapot.
Andrew Hodgetts
Mobile Solutions

once valuation report is done, no proper communication and explanation with client if client disagrees. The valuer is impatient and want to hang up the call. Will never use again.

Awful, disgusting terrible. History of unfair charges if you do you research online. Anytime anyone brings these guys in to manage a block service fees start skyrocketing “according to government regulations” and “for our health and safety” all sorts of illogical nonsensical charges that no sane individual would believe are real. A 140 per increase in service fees after they were employed. Charges for fresh flower deliveries and upkeep , when we only artificial ones that require no maintence. 20k discrepencies in utility bills from year to year with no receipts that even British Gas think make no sense. And they will stall To provide an explanation. The most extortionate, unfair, ridiculous charges. £1350 for a communal Christmas tree. Anything that anyone would charge for they want double, triple, quadruple. Outrageous. I don’t understand why this company allowed to operate. Don’t walk, if they are anywhere in the picture - RUN.

They: Do not respond to emails. Do not answer the phone. Do not call back. Do not reply to enquiries and they advertise properties that we not available.

This company is the worse u can ever come across. Never try getting properties of these lot. They are too busy relaxing at home and getting back to u when they want. Most unprofessionals I’ve ever met. I had to chase these guys for weeks to get a property and I still didn’t get it. They don’t like working. I will never recommend this company. Nick maccarthy the worse agent ever. This will be on social media very soon what cbre is and how bad they are at their work. Shame on this company and their associates. Reply when they want and get back to u if they want and when they want. Stop using cbre. Such nasty rude agents

I saw a video of a little man in a CBRE maintenance van pull up to another van ( their competition ? ) and cut the tires. This happened 11 am aug 6 2020 in the parking lot by shorties BBQ sw 40 st and 114 ave.miami FL. The video shows the big CBRE van driving around the lot for over an hour before making the strike and fleeing west on bird rd.

London - Canary Wharf branch.
Where to start? In the year we were in the property, we had five different property managers. Only one actually replied or get anything done and she seemed to be suddenly sacked. They take days to reply to emails. When I emailed twice in one day I was told, very rudely that they have other properties to manage too. (I'd love to know if any of those tenants ever got any replies)
When we moved in, the wardrobe in one of the rooms was broken and it took weeks to get a new one. The blinds in one room were broken so some new ones were fitted...in the wrong room in place of perfectly working blinds (we weren't in at the time) then we were told they wouldn't come and fix the actual broken ones. The property manager was so rude that I just stopped responding. The staff turnover is outrageous and no one seems to have a clue what's going on. We had the person doing viewings when we moved out call to ask why there was no mattress in one room - i had my own and CBRE arranged for the other one to be removed, along with some other things at the start of our tenancy. No one knew if all this stuff had been put into storage or just thrown out. We're now onto week three after the tenancy ended and haven't had our deposit back. We have emailed every day but are just told CBRE can't contact the landlord, if we get a reply at all. I would honestly think twice about renting a flat that they manage. We loved our flat but it was not at all worth the hassle of dealing with this absolute joke of a company. If anyone has any legal advice for us on getting the deposit back, please comment!

Shame on you ! In 2020 companies must be client-oriented! But you are not. Customer support is awful, they don’t care about residents at all! Shame ! I will never recommend to choose CBRE apartments.

I put a complaint in to Toby Smith CBRE Manager at Manchester Branch about Kirsten MacAurther from Bark Street in Bolton watching the staff on CCTV from home and I was sacked yet she has been accused of this many times before and and every time someone complains they get sacked. I think it is disgusting how the firm can accept this.

Avoid if possible. Found them to be unethical. They do not stick to their verbal or written agreements.

Very untrustworthy. I would not recommend them. Our experience started with CBRE making us use their “designer”. She is terrible. She messed up so many things we asked for. Then CBRE added on additional costs to fix her mistakes. They made us use their vendors and contractors that charged double and triple. They did not not look out for our interests and did not deliver the product we asked for. When I asked for invoices and receipts they refused to provide them. I am still waiting on proof of the costs they charged us for. It feels very shady.