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Rated 5 out of 5 stars

When we can access so many of the same products via different online retailers, at similar prices, what makes the difference? For me, it's service. And that's exactly what we got with our first order... See more

Company replied

Rated 5 out of 5 stars

Prompt delivery and item packaged properly for transit in one piece! I had an identical item delivered by a major internet company that did not arrive in one piece because it was basically rattling ar... See more

Company replied

Rated 5 out of 5 stars

I found ccktech a few years back looking for specialist storage solutions. After ordering a 4TB SSD, will be hoping to order more in future from the guys here. It arrived the very next day and have al... See more

Company replied

Rated 5 out of 5 stars

Ordered a hard drive from ckktech and it arrived within 2 days, well packaged, and they use a great courier, could view their location on my phone, counting down the stops before it was delivered. Ser... See more

Company replied

Company details

  1. Computer Hardware Manufacturer
  2. Drives and Storage Service

Written by the company

The Premier Supplier of Recording Media, Storage and Workflow Solutions


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

5-star
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1-star

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Rated 5 out of 5 stars

10/10 Customer Service

Amazing service. Professional and fast. I'd refer this site to everyone if I had the chance.

April 19, 2022
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Reply from ccktech

Hi Harry, Thank you so much for your kind words. We're glad you were satisfied with the service!

Rated 5 out of 5 stars

great services

great services ! 5 stars customer services!

April 9, 2022
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Reply from ccktech

Hi Damien! Thank you so much for taking the time to leave us a review.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Arrived as expected. Good customer service. Recommended.

March 29, 2022
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Reply from ccktech

Hi Emanuel. Great to hear you were happy with the service! Thanks so much for taking the time to leave a review for us.

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Rated 5 out of 5 stars

Really great service

Really great service. Delivered the next day and they made sure I was there to receive it.

March 16, 2022
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Reply from ccktech

Hi. Thank you so much for the review. We really appreciate it!

Rated 2 out of 5 stars

No Instructions Provided

The external drive came with no meaningful instructions. It also was set up so that one had to open certain apps and "purchase" certain apps.

A much clearer instruction manual in regards to how to use the item delivered should have been provided.

The delivery period was perfect.

March 1, 2022
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Reply from ccktech

Hi John,

Thank you for taking the time to leave a review. It is always appreciated to get feedback.

I am happy that we got your order over to you in good time.

I'm very sorry to hear about your problems with setting the product up correctly. There is a "Quick Start" guide included in the box but if that is not informative enough or you need additional help, we would be glad to assist. I have requested a member of the tech team to reach out to you so please check your inbox.

We will also raise your point with the manufacturer of the product so they are aware of your concerns going forward.

Please note that you do not need to purchase additional apps to use this product. Apps are available to extend the usage but are not required for standard operation.

Thank you,

The ccktech Team

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Rated 5 out of 5 stars

Knowledgable staff

Knowledgable staff, rapid delivery of items which work as they should!

February 24, 2022
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Reply from ccktech

Hi Larry. Glad you were happy with your order! Thanks so much for taking the time out to leave us a great review.

Rated 5 out of 5 stars

Good service

Very happy with the product, also customer service was excellent and very helpful when I asked questions, will definitely use this company again

February 21, 2022
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Reply from ccktech

Great to hear, Stuart. Thank you for taking the time to post a review :)

Rated 5 out of 5 stars

A quality item

A quality item. The service offered by the seller was good. I’ve not used them before, but they were fast to dispatch and offered safe deliver. I will happily buy from again.

February 21, 2022
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Reply from ccktech

Hi David. Glad to hear you were pleased with the service. Thank you for your kind words.

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Rated 5 out of 5 stars

All Round Great!

Great customer service, great products and great prices.

February 21, 2022
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Reply from ccktech

Hi Joe! Thank you for the great review! We really appreciate it.

Rated 5 out of 5 stars

Great service

Great service, item in stock and delivered on time. Thank you CCKTech

February 21, 2022
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Reply from ccktech

Great to hear you were happy with the service! Thank you so much for the review.

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Rated 5 out of 5 stars

I recently bought an external hard…

I recently bought an external hard drive which I needed some support with. Ccktech had a slight communication issue but the level of support given was fantastic. They went the extra mile to ensure I was a happy customer and I appreciated that. Thanks to Glen who was outstanding, Dan and James for their input and help.

February 1, 2022
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Reply from ccktech

Hi Jeremy. Thank you for the review! Glad to hear we finally got to the bottom of the issues you were facing. I have passed on your compliments to the rest of the team.

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